Awful. I hope the people involved face some kind of justice. Unfortunately care homes seem to attract some of the worst carers and nurses from my experience.
Not really sure what was wrong with the one where they put her onto a chair after she was found on the floor though.
>Signature apologised to the family and insisted the “reprehensible” behaviour was “committed by rogue individuals”.
Like hell it was. They list the pay as if 2.50 per hour makes a difference if the staff are run ragged with high acuity patients and high ratios. As if it at all reflects their commitment to staff acquisition, retention, development, and support. 100k per resident, and only £12.50 an hour for the people caring for them 24/7, is anyone really suprised the care is shit? You could almost pay for dedicated 24/7 1:1 care at that rate and cost.
For anyone interested it’s this type of thing why r/NHSFAILURES exist. I do know this is a private health care system however it’s a part of the overall failure of our healthcare system. So I do think even horror stories coming from the private sector is appropriate for the sub.
This is absolutely heartbreaking. Hope the attitude about assisted dying changes by the time I need it because I’m not fucking spending my final years like that.
EDIT: Just realised that this is from the same company that I used to work for in 2013-2014. Worked at a different home though. Luckily I never I saw ANYTHING like that and everybody seemed to treat the residents well…to their face (didn’t stop them bitching behind their back when they found them annoying however). What I did witness however was a certain inertia towards the call buzzer because nobody wanted to add anything extra onto their tight schedule (we had 15 minute alotment of time for the first 3 hours of our shift which started at 07:00 in which we had to do the residents personal care, some people only got 15 minutes, some got 30) and it’s unreasonable to assume that we would have any time to do any extra jobs on top of that. Unfortunatelty that does mean that patients that weren’t on one’s schedule would be waiting for god knows how long until they were seen. I ran myself ragged when I started trying to do both the buzzers and my scheduled jobs but learnt very quickly that I would be punished for “neglecting” to do my shceduled jobs to answer buzzers, even if the person buzzing was in trouble. That’s still obviously not an excuse for any of the abhorrant behaviour in this video but it does provide a tiny bit of context for why they’re just yanking her to get things done as quickly as possible instead of empowering her to do it herself. Still horrible to watch and absolutely none of them should be working in care.
EDIT 2: Fwiw I earned £8.07 an hour back then and that was considered really good, not sure how much they’re paying now. Had a half hour unpaid break on a short shift and a 45 minute unpaid break on a long shift. Earlys were 07:00-14:00, Lates were 12:30-20:30, long days were 0700-20:30. Can’t remember nights as I didn’t really do them
Sadly, predators, bullies and general nasty people are often attracted to jobs where they have control over people, and this often makes vulnerable people a massive target.
Pretty much everyone I have known to have a Sociopathic/adjacent personality disorder was studying to be or was a nurse or carer or support worker.
They were usually massive manipulative pieces of shit with me/friends/roommates so god I could not even imagine what they were like to those under their care.
So the next question is is what other residents have received similar abuse?
Families pay 8k£ per month, carers get £12 per hour, residents are harassed, taunted, brutalised. The whole industry seems abusive towards everyone but the shareholders.
There was a similar scandal recently in France thanks to an embedded journalist working into a “luxury” care home for a while who wrote a book about his experience. The most notable thing that happened is that the CEO, upon learning that the book was about to come out, sold all of his shares before the scandal broke out as it would crash the company’s value. Thus adding insider trading to the mix.
The irony of this is that the care home is ran by, er, a retirement fund.
My mother in law had the same thing happen in a care home. The carer was identified but left the U.K. before the police could arrest her after being tipped off by someone in the care home. This isn’t a one off.
9 comments
Awful. I hope the people involved face some kind of justice. Unfortunately care homes seem to attract some of the worst carers and nurses from my experience.
Not really sure what was wrong with the one where they put her onto a chair after she was found on the floor though.
>Signature apologised to the family and insisted the “reprehensible” behaviour was “committed by rogue individuals”.
Like hell it was. They list the pay as if 2.50 per hour makes a difference if the staff are run ragged with high acuity patients and high ratios. As if it at all reflects their commitment to staff acquisition, retention, development, and support. 100k per resident, and only £12.50 an hour for the people caring for them 24/7, is anyone really suprised the care is shit? You could almost pay for dedicated 24/7 1:1 care at that rate and cost.
For anyone interested it’s this type of thing why r/NHSFAILURES exist. I do know this is a private health care system however it’s a part of the overall failure of our healthcare system. So I do think even horror stories coming from the private sector is appropriate for the sub.
This is absolutely heartbreaking. Hope the attitude about assisted dying changes by the time I need it because I’m not fucking spending my final years like that.
EDIT: Just realised that this is from the same company that I used to work for in 2013-2014. Worked at a different home though. Luckily I never I saw ANYTHING like that and everybody seemed to treat the residents well…to their face (didn’t stop them bitching behind their back when they found them annoying however). What I did witness however was a certain inertia towards the call buzzer because nobody wanted to add anything extra onto their tight schedule (we had 15 minute alotment of time for the first 3 hours of our shift which started at 07:00 in which we had to do the residents personal care, some people only got 15 minutes, some got 30) and it’s unreasonable to assume that we would have any time to do any extra jobs on top of that. Unfortunatelty that does mean that patients that weren’t on one’s schedule would be waiting for god knows how long until they were seen. I ran myself ragged when I started trying to do both the buzzers and my scheduled jobs but learnt very quickly that I would be punished for “neglecting” to do my shceduled jobs to answer buzzers, even if the person buzzing was in trouble. That’s still obviously not an excuse for any of the abhorrant behaviour in this video but it does provide a tiny bit of context for why they’re just yanking her to get things done as quickly as possible instead of empowering her to do it herself. Still horrible to watch and absolutely none of them should be working in care.
EDIT 2: Fwiw I earned £8.07 an hour back then and that was considered really good, not sure how much they’re paying now. Had a half hour unpaid break on a short shift and a 45 minute unpaid break on a long shift. Earlys were 07:00-14:00, Lates were 12:30-20:30, long days were 0700-20:30. Can’t remember nights as I didn’t really do them
Sadly, predators, bullies and general nasty people are often attracted to jobs where they have control over people, and this often makes vulnerable people a massive target.
Pretty much everyone I have known to have a Sociopathic/adjacent personality disorder was studying to be or was a nurse or carer or support worker.
They were usually massive manipulative pieces of shit with me/friends/roommates so god I could not even imagine what they were like to those under their care.
So the next question is is what other residents have received similar abuse?
Families pay 8k£ per month, carers get £12 per hour, residents are harassed, taunted, brutalised. The whole industry seems abusive towards everyone but the shareholders.
There was a similar scandal recently in France thanks to an embedded journalist working into a “luxury” care home for a while who wrote a book about his experience. The most notable thing that happened is that the CEO, upon learning that the book was about to come out, sold all of his shares before the scandal broke out as it would crash the company’s value. Thus adding insider trading to the mix.
The irony of this is that the care home is ran by, er, a retirement fund.
My mother in law had the same thing happen in a care home. The carer was identified but left the U.K. before the police could arrest her after being tipped off by someone in the care home. This isn’t a one off.