Rishi Sunak backtracks on pledge to fine patients £10 for missed GP appointments

24 comments
  1. Fine MPs and Lords £100 for missing debates in Parliament.

    Edit for the clarity of people saying I don’t know how parliament works: this was a bit tongue in cheek. Obviously MPs have other responsibilities than simply debating things in the chambers. But it is a bit rich for a multimillionaire to be pushing the responsibility for chronic NHS problems onto people who miss appointments, most of whom almost certainly want or need the appointment. It would unlikely save much money because it would cost as much to administer as it would bring in in revenue. If our PM believes the NHS is underfunded he is in almost a direct position of being able to fix that. When Lords are paid £323 just for signing in to Parliament for 15 minutes, and MPs are the few public sector workers to actually get a pay rise in line with the cost of living increase, it’s pretty grim for the general public to read such proposals.

  2. > We have listened to GPs and NHS leaders and agreed now is not the time to take this policy forward.

    Rare if true!

  3. What a rocket.

    Literally targeting the most vulnerable. You been to a GP? It’s mostly elderly folks.

    A tv ad campaign would probably be more effective. The government has been able to put ads out before that were successful. Smoking, driving, Highway Code etc

  4. Whats the solution then? My mother works for the NHS and says patients just not turning up is way too fucking common. My brother in law is a dentist and says NHS patients are notoriously unreliable.

  5. It’s a shame, it’s a policy that works quite well in France, the amount of times you go to the doctors and you are sitting there name called no one gets up name called no one gets up.. In France I had to pay 25 euros to see a doctor (which I got back after I turned up)

    Yes, obviously those on benefits shouldn’t have to pay up but everyone else don’t have a problem with it.

  6. He’s going to backtrack on a lot of things. He’s a pragmatist, not an idealist. That’s not an entirely bad mode of operation: try something, and if you find out you’re wrong, change it.

  7. Majority of GPs were against the ruling, thank fuck he’s backtracked

    Primary care is still being destroyed; 30 million appointments a month with GP numbers dropping, it’s looking very bleak

  8. I don’t understand why people are against this. Sure make exceptions for vulnerable people but what excuse is there really for taking a valuable appointment and not showing up?

    I’d happily pay £20 a go if it meant I could get an appointment within a week.

  9. I agreed with Sunak here. Without seeming like a poor hating Tory which I’m not, what’s so hard about calling up and cancelling if you know you can’t make it or you’re going to be late. If you just don’t turn up you deserve the 10 for wasting their time.

  10. Biggest problem is cost to even attempt to bring it in. Who is going to deal with appeals, failures to pay, payment issues etc.

    Just like the reduction in legal aid, they made a deduction based on headlines with no research to back it up. Cutting legal aid cost more then it saved.

  11. I am now wanting to cancel an appointment because my car can’t run and the hospital is 30 miles away, I tried to call both my GP and the hospital but nobody answered the phone call, does that mean I need pay 10 quid in the future?

    Even before pandemic, it was already hard enough to even get a person to answer the phone call, now things are just getting worse off.

  12. why cant we have a nice health service like those other european countries? no! not like that!

  13. To be honest I don’t hate the thinking behind policy. Obviously not for people who miss their appointment due to vulnerability or extenuating circumstances. But as someone who works in a charitable advisor role which runs by appointment I can tell you that appointment no shows really fucks up our service and eats up availability for people that need it. I’ve had 4 no shows in a row this week alone and none of them were due to vulnerability or genuine reasons.

    Yes some of the people who don’t attend can’t help it, whether it’s due to illness, mental health, disability. But there are a lot of people who just don’t turn up because they can’t be arsed or because they’re disorganised.

  14. Paying £10 for a missed appointment will make it easier for people to shrug their sholders and say, “oh well, £10 I am off the hook”.

    And then admin will be more than £10.

  15. You’d think a topic like this everyone could get behind and agree on, alas, so many insane comments about ‘poor and vulnerable’ people being the ones most affected…

    Right, so being ‘poor or vulnerable’ somehow makes it OK to not turn up to doctors appointments? I genuinely can’t grasp the logic some people use here to defend this…

  16. All my GP appointments are phone calls now, at a random time on the day. If I am driving and they call, or signal is spotty, or even just if I am just taking a shit and my phones in the other room, does that count as a missed appointment?

  17. Am I the only one who thinks this is a reasonable policy…?

    Given they’re so hard to come by, is it not logical to enforce a fine if it’s missed?

  18. As an NHS worker, I agree there are lots of redundant areas and patients often take the seevices for granted.

    In a perfect world, I would actually support a fine for missing an appointment. But in reality, letters are lost in the post, phone calls are not received, nobody listens to voicemails, the elderly don’t know how to use smartphones, etc.

    I wouldn’t support any fines until the NHS actually has a robust system for contacting people with two-way conversation

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