Keeping tips from workers could be illegal under new law

13 comments
  1. Isn’t this why you should always remove the service charge from your bill?

    I often leave a cash tip for good service but I don’t think I have ever paid one one that has been added to the bill. No way I’m being morally blackmailed or “conned” into doing that. It actually puts me off ever going to that establishment again.

  2. How this isn’t already illegal is beyond me.

    The guy saying it needs to be considered where you’ve got someone doing 40 hours a week vs someone doing 10 makes a very good point but surely that’s solvable with some basic arithmetic.

  3. I’ve worked for employers who “managed” the collection of tips to avoid arguements and to play devil’s advocate, I’ve also been missed out when people have divided out the tips too.

  4. Then they will exclude tipping-heavy jobs from minimum wage laws and move further in the direction of the US. Expect to see “at will” employment and the ironically named “freedom to work” (union busting) laws down the line as the UK job market become more “flexible”, “modern” and responsive/productive.

    Edit: And yes, I’m aware that, in the US, the employer has to make up minimum wage if the staff don’t make sufficient tips, but I guess that’s where the “at will” employment contract comes in… It’s still essentially getting the customer to subsidise business’ indulging in wage theft whilst having their staff dance for their minimum wage salary.

  5. They should also ban automatically adding a service charge to the bill, I want to tip the waiter who served me. If there is a pre added service charge I feel like it’s not going to go to the staff

  6. A waiter at Pizza East (Shoreditch, London) told me that they don’t get to keep the tips. And if a customer doesn’t pay the tip, the waiter needs to explain to their manager why the customer wouldn’t pay, with the implication being that they must have done something wrong. The waiters are not allowed to tell customers that they don’t get the tips unless the customer directly asks.

    So, you should always ask if the staff get the tips, then you can give this as your reason not to pay it. Ideally find the manager and tell them this yourself, to avoid causing trouble for the employee. It’s probably best to say you found out this information from elsewhere (worstemployers.co.uk?) so the employee doesn’t get grilled about having told you.

  7. A tip is a gift from the customer to the employee it is given to. At that point it belongs to the employee. If anyone takes it from them it is theft.

  8. We went to tip at Carluccios to be told by the waitress not to tip if paying by card as she won’t get the money which is just so scummy. It made me think how many other times we’ve tipped on card and none of it went to the waitress/waiter.

  9. First job I had when I was 16, part time in a restaurant. The owner kept all the tips in a huge bottle at the bar. Asked another worker when they got shared out –

    “They don’t the boss uses that to pay for his holidays”

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