The white wall socket is a phone socket. The router connects to a cable tv socket for the incoming signal.
Maybe if you have a big post office open near you or an airport you can find it at their store
I’ve worked as a supporter in a call center for one of the providers and usually the provider should have given you an adapter (there are even older systems around). Might be faster if you buy one though. Today some stores should be open (Sonntagsverkauf, Train Station, Airport).
Do you know how to connect the TV (if you have that in your bundle)?
I assume you are looking to get the box to connect the internet. You have a cable modem box. This should be plugged to the coaxial socket that arrives at your home. You should have a black cable with your box that you screw on the box.
It is a cable box. You need to connect it to TV connection, not landline phone.
I’ve got an adapter from this to RJ45 with my router that’s what you need.
Thank you all for your replies! I will contact yallo tomorrow and sort this out.
Your internet provider is the one to ask, not randoms on a subreddit
Had the same issue , a technician from the provider had to come and install a new one – around 100 chf
Thats an old phoneline socket, i doubt thats gonna work. Depending on wich provider you have chosen, you will get instructions how to connect to their internet.
You must have this anywhere in the home, otherwise you would have not been able to order the internet, as yallo only provides it though cable (coxial), 5G or fiber (and by typing in your adress, it puts out if cable or fibre is possible)
That’s the only way to connect the box https://imgur.com/a/ANaQYdc, otherwise you are either out of luck, or your house is listed as connected to cable and your landlord has not installed the cable connection in your appartement
You can buy an adapter plug for this type of socket.
Ask the provider to send an electrician. Maybe there is a cable TV socket, but hidden on the wall. If nothing works, return the modem.
Could it be a bigger apartment split in smaller ones? So that the socket is at your neighbor?
Hi there,
I noticed something and I want to make sure of it . Internet and TV cable sockets can differ from one country to another ?
Or this is a unique case?
I’m just curious.
Thanks,
Call the property agent/owner/caretaker and ask them.
If you want to use the phone line for your internet connection, you could use Swisscom or one of its cheap derivatives like Wingo.
If you like to use the coax TV line use Sunrise (UPC/Cablecom) or one of it’s cheap derivatives like Yallo.
If you have a fiber connection, you can choose between Salt, Swisscom or Sunrise.
There may be some smaller local providers in your town.
18 comments
You need an adapter for phone line to RJ45. You can find that in any tech shop or on net shop
See this https://www.galaxus.ch/fr/s12/product/epv-adaptateur-rnis-tt89-a-rj45-84-telephones-accessoires-6057696?ip=Adaptateur+rj45+tel
The white wall socket is a phone socket. The router connects to a cable tv socket for the incoming signal.
Maybe if you have a big post office open near you or an airport you can find it at their store
I’ve worked as a supporter in a call center for one of the providers and usually the provider should have given you an adapter (there are even older systems around). Might be faster if you buy one though. Today some stores should be open (Sonntagsverkauf, Train Station, Airport).
Do you know how to connect the TV (if you have that in your bundle)?
I assume you are looking to get the box to connect the internet. You have a cable modem box. This should be plugged to the coaxial socket that arrives at your home. You should have a black cable with your box that you screw on the box.
It is a cable box. You need to connect it to TV connection, not landline phone.
See here:
https://support.yallo.ch/hc/en-gb/articles/4410483775249-Home-Max-Cable-Box-installation
Tt83 auf RJ45 adapter
I’ve got an adapter from this to RJ45 with my router that’s what you need.
Thank you all for your replies! I will contact yallo tomorrow and sort this out.
Your internet provider is the one to ask, not randoms on a subreddit
Had the same issue , a technician from the provider had to come and install a new one – around 100 chf
Thats an old phoneline socket, i doubt thats gonna work. Depending on wich provider you have chosen, you will get instructions how to connect to their internet.
Hard to believe. No socket like this anywhere? https://imgur.com/a/ObW6dh8
You must have this anywhere in the home, otherwise you would have not been able to order the internet, as yallo only provides it though cable (coxial), 5G or fiber (and by typing in your adress, it puts out if cable or fibre is possible)
That’s the only way to connect the box https://imgur.com/a/ANaQYdc, otherwise you are either out of luck, or your house is listed as connected to cable and your landlord has not installed the cable connection in your appartement
You can buy an adapter plug for this type of socket.
Ask the provider to send an electrician. Maybe there is a cable TV socket, but hidden on the wall. If nothing works, return the modem.
Could it be a bigger apartment split in smaller ones? So that the socket is at your neighbor?
Hi there,
I noticed something and I want to make sure of it . Internet and TV cable sockets can differ from one country to another ?
Or this is a unique case?
I’m just curious.
Thanks,
Call the property agent/owner/caretaker and ask them.
If you want to use the phone line for your internet connection, you could use Swisscom or one of its cheap derivatives like Wingo.
If you like to use the coax TV line use Sunrise (UPC/Cablecom) or one of it’s cheap derivatives like Yallo.
If you have a fiber connection, you can choose between Salt, Swisscom or Sunrise.
There may be some smaller local providers in your town.