Because the best way to support people who can’t afford energy is to force them to pay more for it, then automatically cut them off when they run out of money.
Cruel and unusual punishment.
Wow, another article from the Guardian that is all mixed up.
Putting vulnerable people on pre-payment is not nice, and as far as I understand, it should not happen.
Putting someone who does not pay (or does not budget well) on a pre-payment meter might be the best option, compared to debt, fees etc.
The article completely conflates the two scenarios, and mixes the statistics.
The energy companies are going mad at the moment. I rang up to talk about my direct debit was told to cancel it, rang back up and set a new one up. I did exactly that, they then sent my account to debt collectors and are now forcing me to pay full usable every month rather than a fixed amount each month throughout the year. I’ve been told then know it was the advisors fault but it’s an automated system and there’s nothing they can do. Wankers.
3 comments
Because the best way to support people who can’t afford energy is to force them to pay more for it, then automatically cut them off when they run out of money.
Cruel and unusual punishment.
Wow, another article from the Guardian that is all mixed up.
Putting vulnerable people on pre-payment is not nice, and as far as I understand, it should not happen.
Putting someone who does not pay (or does not budget well) on a pre-payment meter might be the best option, compared to debt, fees etc.
The article completely conflates the two scenarios, and mixes the statistics.
The energy companies are going mad at the moment. I rang up to talk about my direct debit was told to cancel it, rang back up and set a new one up. I did exactly that, they then sent my account to debt collectors and are now forcing me to pay full usable every month rather than a fixed amount each month throughout the year. I’ve been told then know it was the advisors fault but it’s an automated system and there’s nothing they can do. Wankers.