“measures have been put in place to ensure this issue will not happen again”.
Backups, they’ve realised they should take backups. This stinks of bullshit or utter malicious incompetence by their IT team.
I remember working for Eircom and supporting these emails, if you didn’t have broadband of a land-line with us your supposed to ring a premium number which was pretty expensive.
If someone rang in on the free number I didn’t mind helping them if they were sound or at least not an asshole.
If they were an asshole “sorry company policy says you have to ring on on the premium number for support”
One time I was talking to a jerk and got him to ring back on the premium number and the call was directed back to me 😂
delete from emails;
Sorry everyone I meant to run that somewhere else not on our db
In error huh…
Bullcrap. Eir have been trying to kill eircom.net email for years now, first by charging stupid money (€70+/year ) and now by straight up neglect.
Don’t worry, someone likely already sold the database – there’s bound to be backups turning up on the black market!
>Thousands of emails sent and received over the last two decades by eir customers with eircom.net addresses have been permanently deleted in error by the company
>[…]
>it said four per cent of its user base have had all emails sent or received longer than 45 days ago deleted and these cannot be recovered.
“Thousands” feels like a serious underestimation of how much data has probably been lost here.
At what point can the state just refuse to let EIR operate any more?. If they aren’t on prime time apologising they are in the papers for another scandal coming down the line.
Its beyond a joke at this stage.
Wish they would lose my phone number havent been with them for four years and still get texts saying my bill is ready a bunch of clowns
‘’Error’’ lol
They are undoubtedly one of the, if not the, worst companies in the country.
Probably the dev machine under Oisín’s desk fell over and broke the hard disk. Happens. Move on.
what’s confusing is eircom was traditionally POP email, users downloaded them to their outlook/thunderbird and then it was deleted off the server. I didn’t even know eircom stored emails at all, on an IMAP protocol maybe?
Interesting they can still keep emailing me about offers despite me ending my subscription years ago and sending a data deletion request to them for them to stop, but they manage this🤷
They’ve been trying to do away with the Eircom email system and domain for some time. I don’t believe for a second this isn’t deliberate.
Can someone explain how they could be irretrievable. They have to be somewhere unless someone destroyed all the storage devices. Like the only way of permentally deleting data of a pc is to smash the hard drive. Even then you better burn it
16 comments
“measures have been put in place to ensure this issue will not happen again”.
Backups, they’ve realised they should take backups. This stinks of bullshit or utter malicious incompetence by their IT team.
I remember working for Eircom and supporting these emails, if you didn’t have broadband of a land-line with us your supposed to ring a premium number which was pretty expensive.
If someone rang in on the free number I didn’t mind helping them if they were sound or at least not an asshole.
If they were an asshole “sorry company policy says you have to ring on on the premium number for support”
One time I was talking to a jerk and got him to ring back on the premium number and the call was directed back to me 😂
delete from emails;
Sorry everyone I meant to run that somewhere else not on our db
In error huh…
Bullcrap. Eir have been trying to kill eircom.net email for years now, first by charging stupid money (€70+/year ) and now by straight up neglect.
Don’t worry, someone likely already sold the database – there’s bound to be backups turning up on the black market!
>Thousands of emails sent and received over the last two decades by eir customers with eircom.net addresses have been permanently deleted in error by the company
>[…]
>it said four per cent of its user base have had all emails sent or received longer than 45 days ago deleted and these cannot be recovered.
“Thousands” feels like a serious underestimation of how much data has probably been lost here.
At what point can the state just refuse to let EIR operate any more?. If they aren’t on prime time apologising they are in the papers for another scandal coming down the line.
Its beyond a joke at this stage.
Wish they would lose my phone number havent been with them for four years and still get texts saying my bill is ready a bunch of clowns
‘’Error’’ lol
They are undoubtedly one of the, if not the, worst companies in the country.
Probably the dev machine under Oisín’s desk fell over and broke the hard disk. Happens. Move on.
what’s confusing is eircom was traditionally POP email, users downloaded them to their outlook/thunderbird and then it was deleted off the server. I didn’t even know eircom stored emails at all, on an IMAP protocol maybe?
Interesting they can still keep emailing me about offers despite me ending my subscription years ago and sending a data deletion request to them for them to stop, but they manage this🤷
They’ve been trying to do away with the Eircom email system and domain for some time. I don’t believe for a second this isn’t deliberate.
Can someone explain how they could be irretrievable. They have to be somewhere unless someone destroyed all the storage devices. Like the only way of permentally deleting data of a pc is to smash the hard drive. Even then you better burn it