% of people who used online banking in 2022

32 comments
  1. Online banking is nice as an option, but annoying as hell when it’s forced. Like, I had an issue with my bank and tried booking a live appointment. They wanted me to go through a call center first. Well after hours of waiting they just told me to go to their website and do x. The thing is I already had done X and it didn’t help…

    I don’t even know how I got it solved, but it would have been so much easier to do it in person.

  2. There is no way such a small percentage in Poland. From time to time I see people paying in cash, but it’s so rare that I sometimes forget that you can do it. Maybe older people lower it significantly?

  3. There’s not a single employer in Sweden that will pay you any other way than direct deposit to your bank account. Almost all bank branches have closed in favour of online banking – I seriously doubt the validity of this map unless the respondents were almost exclusively octogenarians.

  4. so just last week eurostat published numbers for online purchases. it showed that 76% bought something online in the last 12 months in Germany

    I could be thinking wrong, but do so many people in some German states buy something online and then go to the bank to pay for it?

    Also, I just took a look at the data. It shows a continuous rise in online banking from 2010 to 2020. In 2019 the usage of online banking was at 61% and at the start of the pandemic in 2020 it was at 64%. Yet since 2021 there is supposed to be a sharp drop to 49% in 2022, which is the level we had in 2014? ehhh, there really must be something wrong with the data because I highly doubt that’s happening

  5. Using cash everywhere I can. Don’t need banking fees on every purchase I make, and I also appreciate the fact that it is anonymous.

  6. The numbers for Sweden seem quite low.

    Anyone have a clickable link to the actual research + methodology?

  7. My Bulgarian friend was suprised when i told her that my bank card replacement arrives in mail by itself, no need to visit the bank. Im Finnish

    The last time i visited a bank was when i was 17

  8. Hardly surprising to see The Netherlands scoring so high. You’re practically forced to do everything electronically. The tax authority is bullying small businesses into submission with threats of extra audits if they accept cash. Also, banks are forcing customers to use on-line services by removing offices and ATM machines and are also forcing businesses to lower their cash trades by instituting their own rules and extra fees if you want to deal with cash.
    And all this while the EU enforces compliance with bullshit AML laws and ‘innovative’ regulations like PSD2, which are a death knell to privacy.
    I’m sticking to cash as much as possible. I avoid businesses which don’t accept cash. As for online, I try do buy things offline when I can. I only buy online if there is no real alternative.

  9. I dont get how you can use “Only online banking”. There are laws that do not allow you to send more than “insert number here” online for every country.

  10. I call bs, our way to interact with the government is online, if you get a “letter” then you have to check your online government mailbox. There is so much stuff you can’t do if you’re not on the internet or have someone help you do the various things through the governments apps / websites.

  11. A Swede living in Germany here. Yes, there is a high difference: many people her actually pay for their groceries in cash. Only a minority does that in Sweden. However, I have a German bank account. The online services are pretty good 🙂

  12. “% of people who used the internet for online banking in 2022”

    What an unsound title, is it supposed to be the opposite of “using the internet for offline banking ” ?

  13. I don’t even remember how we banked before online banking. Before internet banking we had phone and dial-up banking in the Netherlands.

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