Fine Wetherspoons hard. Disability legislation isn’t there for the hell of it.
Make it hurt Wetherspoons so they make sure it never happens again.
5 hours in ‘Spoons- that dog must have been bored out of its mind…
Bet that dick of a manager was so proud of himself for kicking out someone who had done nothing wrong.
You see these stories all the time, but I would love for one where the customer stands their ground and gets the manager to back down, rather than just leaving. I know that’s easier said than done, but it would be nice to see.
Is there a card or something you can get to show a dog is a trained assistance dog?, If not there probably should be seeing as anyone can buy the vests on Amazon.
Manager did the dog a solid by the sounds of the article.
Obviously this shouldn’t have happened but why don’t these people ever tell the manager/staff or whatever to just piss off and finish their food? They can’t physically remove you so just tell them to do one.
Seems a bit of a dick move by the manager but then I guess I could put a coat on my dog and say it’s an assistance dog. Sounds like she’s going to get some compo from Spoons corporate after this.
I am old enough that I remember when misunderstandings between staff and customers didn’t become national news stories.
I feel for the managers though. When I worked in retail I encountered way more fake service dogs than the genuine article. Once had someone try to claim their very excitable staffy was their service dog.
I blame the people who take their pets everywhere and spuriously claim they’re support dogs for creating a climate where businesses now have to be suspicious. They’re the real villains here.
Make a claim for discrimination through the courts, must be within 6 months though
Knew it would be wetherspoons before I even clicked the link.
I used to work at a pub where the owner insisted on only putting a ramp for the door if someone asked, so people in wheelchairs had to have someone come to the bar and specifically request help to get their mum in
I didn’t think much of it at the time I think because I was young and didn’t really care, but looking back it was pretty fucked up, disabled access is really disrespected by a lot of folks even though it’s illegal/immoral
I’ve had a quick google for “cockapoo support dogs”, and searched through what seems like all the comments here for anyone anyone asking or explaining how a cockapoo can help someone with multiple sclerosis with their daily tasks, from my experience they are completely barmy so I can see why someone would have one as a ‘therapy dog’ but not what the article describes, what am I missing here?
Unfortunately the dog is still there because it’s stuck to the carpet.
I literally live in a different country and I know not to go into a Wetherspoons.
A neverspoons in Hanley for 5 hours! That’s animal cruelty.
As a stokie, as horrible as this is, having an excuse never to use either of our locals spoons doesn’t seem like the worst outcome…
I’d like to hear the bar’s side of the story. Did they really kick her out because of her service dog, or was she being disruptive? Or did she order a single beer and take up a table for four during peak hours?
So here’s another angle. I used to work in retail and had a sign on the door saying guide dogs only. More and more people bought in dogs saying they were service/assistant dogs. Some were clearly that bit some were…..disruptive to say the least. People got really shitty if you asked them to take their disruptive dogs outside which resins it fir the genuine ones. Manager won’t help staff either, i even got bitten. if the dog wasn’t a proper assistant dog and people are carrying glasses or plates of food or just annoying others it Can be a real problem. Without hearing the manager side it’s hard to make a clear opinion. I’m not saying they are lying but I know management throw staff under the bus as they did with me.
I’ve seen an assistance dog in a public place before, wagging its tail, pulling on it’s lead, trying to go up to everyone for fuss, begging it’s owner for food. I highly doubt it was a trained service animal, because when I have seen a trained service animal, it’s been lying on the floor, chilling, ignoring everyone waiting for it’s owner to get up and go.
>”I was in utter shock, I could not believe it,” said Ms Harris, adding she had provided proof cockapoo Bella was a service dog.
Hmmmm considering there is no ‘register, licence or paperwork’ required or kept for service dogs *and* the fact that technically anyone can ‘self train’ their pet to be an assistance animal, what precisely did she provide them?
Based on the fact that her coat atates ‘service dog in training’ I’m guessing Bella was not provided by a vendor or charity specialising in service animals and is most likely a pet that she has taught.
Further to that, considering she had spent 5 hours in the venue before being asked to leave I would wager that this potential lack of specialised professional training led to Bella possibly becoming disruptive, the staff realising she isn’t a trained medical aid but a pet in a jacket and asking her to leave.
I mean I could be completely off base but the fact that they allowed her and her dog in the pub for 5 hours before ejection is strange.
Is it mandatory to have to allow service dogs? I’m not against it, just curious how the system works.
What if the pub just isn’t accomodating to dogs at all? What if the owners/manager has a chronic phobia of dogs?
23 comments
Fine Wetherspoons hard. Disability legislation isn’t there for the hell of it.
Make it hurt Wetherspoons so they make sure it never happens again.
5 hours in ‘Spoons- that dog must have been bored out of its mind…
Bet that dick of a manager was so proud of himself for kicking out someone who had done nothing wrong.
You see these stories all the time, but I would love for one where the customer stands their ground and gets the manager to back down, rather than just leaving. I know that’s easier said than done, but it would be nice to see.
Is there a card or something you can get to show a dog is a trained assistance dog?, If not there probably should be seeing as anyone can buy the vests on Amazon.
Manager did the dog a solid by the sounds of the article.
Obviously this shouldn’t have happened but why don’t these people ever tell the manager/staff or whatever to just piss off and finish their food? They can’t physically remove you so just tell them to do one.
Seems a bit of a dick move by the manager but then I guess I could put a coat on my dog and say it’s an assistance dog. Sounds like she’s going to get some compo from Spoons corporate after this.
I am old enough that I remember when misunderstandings between staff and customers didn’t become national news stories.
I feel for the managers though. When I worked in retail I encountered way more fake service dogs than the genuine article. Once had someone try to claim their very excitable staffy was their service dog.
I blame the people who take their pets everywhere and spuriously claim they’re support dogs for creating a climate where businesses now have to be suspicious. They’re the real villains here.
Make a claim for discrimination through the courts, must be within 6 months though
Knew it would be wetherspoons before I even clicked the link.
I used to work at a pub where the owner insisted on only putting a ramp for the door if someone asked, so people in wheelchairs had to have someone come to the bar and specifically request help to get their mum in
I didn’t think much of it at the time I think because I was young and didn’t really care, but looking back it was pretty fucked up, disabled access is really disrespected by a lot of folks even though it’s illegal/immoral
I’ve had a quick google for “cockapoo support dogs”, and searched through what seems like all the comments here for anyone anyone asking or explaining how a cockapoo can help someone with multiple sclerosis with their daily tasks, from my experience they are completely barmy so I can see why someone would have one as a ‘therapy dog’ but not what the article describes, what am I missing here?
Unfortunately the dog is still there because it’s stuck to the carpet.
I literally live in a different country and I know not to go into a Wetherspoons.
A neverspoons in Hanley for 5 hours! That’s animal cruelty.
As a stokie, as horrible as this is, having an excuse never to use either of our locals spoons doesn’t seem like the worst outcome…
I’d like to hear the bar’s side of the story. Did they really kick her out because of her service dog, or was she being disruptive? Or did she order a single beer and take up a table for four during peak hours?
So here’s another angle. I used to work in retail and had a sign on the door saying guide dogs only. More and more people bought in dogs saying they were service/assistant dogs. Some were clearly that bit some were…..disruptive to say the least. People got really shitty if you asked them to take their disruptive dogs outside which resins it fir the genuine ones. Manager won’t help staff either, i even got bitten. if the dog wasn’t a proper assistant dog and people are carrying glasses or plates of food or just annoying others it Can be a real problem. Without hearing the manager side it’s hard to make a clear opinion. I’m not saying they are lying but I know management throw staff under the bus as they did with me.
I’ve seen an assistance dog in a public place before, wagging its tail, pulling on it’s lead, trying to go up to everyone for fuss, begging it’s owner for food. I highly doubt it was a trained service animal, because when I have seen a trained service animal, it’s been lying on the floor, chilling, ignoring everyone waiting for it’s owner to get up and go.
>”I was in utter shock, I could not believe it,” said Ms Harris, adding she had provided proof cockapoo Bella was a service dog.
Hmmmm considering there is no ‘register, licence or paperwork’ required or kept for service dogs *and* the fact that technically anyone can ‘self train’ their pet to be an assistance animal, what precisely did she provide them?
Based on the fact that her coat atates ‘service dog in training’ I’m guessing Bella was not provided by a vendor or charity specialising in service animals and is most likely a pet that she has taught.
Further to that, considering she had spent 5 hours in the venue before being asked to leave I would wager that this potential lack of specialised professional training led to Bella possibly becoming disruptive, the staff realising she isn’t a trained medical aid but a pet in a jacket and asking her to leave.
I mean I could be completely off base but the fact that they allowed her and her dog in the pub for 5 hours before ejection is strange.
Is it mandatory to have to allow service dogs? I’m not against it, just curious how the system works.
What if the pub just isn’t accomodating to dogs at all? What if the owners/manager has a chronic phobia of dogs?