“Amazon is continuing to investigate after high-value orders were switched for cheaper products before delivery.
Items such as cameras, watches and mobile phones were replaced with cat food, condoms and balloons, a BBC investigation has shown.”
The only time I ever had an item stolen was Amazon- and by the delivery driver ! It was a smart TV and in the order was also a much smaller and inexpensive item
Delivery driver came to my door with the smaller item and then went back (I presumed to get the TV as large so needed both hands) He walked back at normal pace then got into his van and sped the fuck off !
I don’t think he expected me to open door so fast as he had put the small item on the doorstep, was walking off when he heard me answer door and turned round slightly. He marked the smaller item as delivered and then the TV as delivered about 15 mins later. Amazon sorted it out tbf but I am not surprised that this scam is happening as per OP if Amazon delivery drivers can do something so brazen as what happen to me. Brazen as Amazon would have know exactly who was on that delivery route and brazen because I caught him in the act and he still went ahead with his plan to steal the TV. The cunt.
I hope they start with Hermes who have “lost” a computer keyboard, general toiletries, trainers, clothing and food last year alone. I’m sure the driver for this area never wants for anything. It’s so bad in fact that Amazon won’t ship to me via Hermes any more.
I remember ordering a graphic card or something and they sent a stuffed unicorn
Tip:
Anything over say £50 record yourself opening, that is the evidence people are missing fighting over these cases and it makes it open – shut.
Plus you can catch damage etc on normal orders.
Yes its a bit of a faff but someone pointing a phone and pressing record can save you ££££.
Edit
Not sure why this best practice is foxing so many people.
I do it and have claimed refunds for damage several times.
Do it or not, dont care.
Everyone has a phone recording the opening is the best defence
This has happened several times when ordering phones to our office. We’ll get a sealed Samsung S20 box but within it is just a piece of steel weight.
One of the most interesting scams has been M.2 SSDs, we bought a 2TB Samsung one and it had been swapped for the 500GB model. The sticker had been transposed across from a 2TB drive, but the drive only advertised itself as 500GB.
Don’t fucking shop at Amazon you are fuelling SLAVERY.
During lockdown I went for lots of walks in my local area (rural scotland). Once I found a pile of empty amazon boxes. They all had different addresses. I didn’t work out until a couple days later that these orders probably were stolen by a driver at some point and the boxes dumped in the middle of nowhere.
I was surprised reading the article, I originally assumed this was gonna be items that were previously bought, swapped out, resealed, and then returned that Amazon was just putting back on the shelf as new. Like a metal weight in a resealed iphone box.
Most of the actual pictures though are the actual outer Amazon delivery boxes having the wrong items in them and I don’t see how that could be anyone but drivers or warehouse workers.
Being generous I guess it could still be unintentional and down to process or technical errors that orders are being mismatched or something and we’re just not seeing the ‘Positive’ misspicks because people are keeping their mouths shut.
I ordered a laptop which was delivered but it was broken. When I sent it back they said that it wasn’t the laptop I was sent and refused to refund. I insisted that if they thought it was fraud they report me to the police and I want a crime number. No reply. So I emailed [Jeff@amazon.com](mailto:Jeff@amazon.com) and had a refund within 24 hours.
I thought Amazon introduced OTP for high ticket deliveries to stop this? Where you don’t give the Amazon driver the code until you’ve verified that the delivery is in order. No OTP, code the driver can’t mark the order as delivered.
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To save you a click:
“Amazon is continuing to investigate after high-value orders were switched for cheaper products before delivery.
Items such as cameras, watches and mobile phones were replaced with cat food, condoms and balloons, a BBC investigation has shown.”
The only time I ever had an item stolen was Amazon- and by the delivery driver ! It was a smart TV and in the order was also a much smaller and inexpensive item
Delivery driver came to my door with the smaller item and then went back (I presumed to get the TV as large so needed both hands) He walked back at normal pace then got into his van and sped the fuck off !
I don’t think he expected me to open door so fast as he had put the small item on the doorstep, was walking off when he heard me answer door and turned round slightly. He marked the smaller item as delivered and then the TV as delivered about 15 mins later. Amazon sorted it out tbf but I am not surprised that this scam is happening as per OP if Amazon delivery drivers can do something so brazen as what happen to me. Brazen as Amazon would have know exactly who was on that delivery route and brazen because I caught him in the act and he still went ahead with his plan to steal the TV. The cunt.
I hope they start with Hermes who have “lost” a computer keyboard, general toiletries, trainers, clothing and food last year alone. I’m sure the driver for this area never wants for anything. It’s so bad in fact that Amazon won’t ship to me via Hermes any more.
I remember ordering a graphic card or something and they sent a stuffed unicorn
Tip:
Anything over say £50 record yourself opening, that is the evidence people are missing fighting over these cases and it makes it open – shut.
Plus you can catch damage etc on normal orders.
Yes its a bit of a faff but someone pointing a phone and pressing record can save you ££££.
Edit
Not sure why this best practice is foxing so many people.
I do it and have claimed refunds for damage several times.
Do it or not, dont care.
Everyone has a phone recording the opening is the best defence
This has happened several times when ordering phones to our office. We’ll get a sealed Samsung S20 box but within it is just a piece of steel weight.
One of the most interesting scams has been M.2 SSDs, we bought a 2TB Samsung one and it had been swapped for the 500GB model. The sticker had been transposed across from a 2TB drive, but the drive only advertised itself as 500GB.
Don’t fucking shop at Amazon you are fuelling SLAVERY.
During lockdown I went for lots of walks in my local area (rural scotland). Once I found a pile of empty amazon boxes. They all had different addresses. I didn’t work out until a couple days later that these orders probably were stolen by a driver at some point and the boxes dumped in the middle of nowhere.
I was surprised reading the article, I originally assumed this was gonna be items that were previously bought, swapped out, resealed, and then returned that Amazon was just putting back on the shelf as new. Like a metal weight in a resealed iphone box.
Most of the actual pictures though are the actual outer Amazon delivery boxes having the wrong items in them and I don’t see how that could be anyone but drivers or warehouse workers.
Being generous I guess it could still be unintentional and down to process or technical errors that orders are being mismatched or something and we’re just not seeing the ‘Positive’ misspicks because people are keeping their mouths shut.
I ordered a laptop which was delivered but it was broken. When I sent it back they said that it wasn’t the laptop I was sent and refused to refund. I insisted that if they thought it was fraud they report me to the police and I want a crime number. No reply. So I emailed [Jeff@amazon.com](mailto:Jeff@amazon.com) and had a refund within 24 hours.
I thought Amazon introduced OTP for high ticket deliveries to stop this? Where you don’t give the Amazon driver the code until you’ve verified that the delivery is in order. No OTP, code the driver can’t mark the order as delivered.