Use of internet banking in the EU

20 comments
  1. Me being Dutch, but how do people bank if not via internet? In the ’80s we had banking via a Viditel like system, then in the ’90s we got internet banking. Now, a quarter of a century later, banks are digital. I assumed this was so in the whole digitised world. What happened?

  2. Does this include mobile apps? Or is it only counting banks’ web pages? Because in my experience the numbers for Sweden don’t make much sense. If it’s with mobile apps, the numbers are too low. Everyone uses bank apps here. If it’s without, they are too high. 😅

  3. I feel more and more as if the Netherlands is a secret member of Scandinavian/Nordic countries with those maps. They’re so often in the same category😂

  4. The difference between Northern Germany and NL/DK is striking. When it comes to the internet and all things digital, visiting Germany from Denmark is like going 15-20 years back in time. Not meant as a diss, it’s just a curious difference.

  5. Banks are barely open in Denmark these days, and if you attempt to come in there to do normal banking they’ll tell you to do it over the internet. And if you persist in showing up they’ll look for excuses to cancel your account, even if doing so isn’t really legal, unless they have an excuse, they’ll find one.

    I borrowed money for a car, set up a stock exchange account, and didn’t need to visit the bank. I think when I go there to put all my lose coins in their coin machine it’ll be the first time in 10 years.

  6. In Denmark you can borrow money, register accounts, buy stocks, buy property, get a mortgage, set up life insurance, make pension plan deposits, get a credit card…….. Without ever visiting the bank or at any point in the process being asked to sign anything with a ball pen or hold physical money in your hands.

    (Electronic ID is used for any contact with institutions)

  7. I’d suspect that here it’s mostly an older and quite technophobic cohort that doesn’t use internet banking.

    It’s becoming extremely difficult to avoid as the banks have closed a large % of their branches and many are either cashless or are a wall of machines.

    You can still bank using cheques and cash through post offices. A couple of the banks basically outsourced what remains of their counter services to An Post – you can deposit/withdraw using your bank card.

    The other issue in Ireland is the banking market is extremely lacking in completion. The “big 5” became “the big 3” as two retail banks left the market as they deemed it non profitable – we introduced a lot of very conservative lending rules after the 2010s credit crunch.

    So other than a few online banks there’s not that much completion and the online services from two of the main retail banks are a bit clunky.

  8. What’s up with half of Norway having no data and UK, Bosnia having their own grey color? Is there a source for this map?

  9. I’m 35 and I’ve never used anything but internet banking. I even got a student loan online from my bank.

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