I notice that the article doesn’t mention how much they paid for their tickets in the first place, but the last Ryanair flight I bought cost £15. After that it’s up to you how many extras you buy, such as luggage, indoor seating and in flight oxygen.
I’m not sure what the fuss is about.
Household computers have been around since the 80’s, the couple would have been in their 40’s – weaponised incompetence when it comes to computers saying “they’re too old”
They also have computers in airports you can pay to use, and print which would have saved them this cost.
It’s what happens when you fly with a carrier that doesn’t make all of its money from regular airfares alone. It’s not that hard to get away with paying only your ticket price but if you generate literally any reason they could possibly charge you, they will sting you for it and they’re almost certainly not going to let it slide.
That said £110 for a little printing is absolute madness, but I guess that’s the consequence of the business model.
They attempted to use the website and printed out the wrong tickets (return instead of outgoing) at home by accident. At least they tried which is more than can be said for many technophobes.
Being charged £55 per ticket for printing is a disgrace. I can understand there being an admin fee or taking up desk time which should be discouraged but you can’t comment on here and say that £110 for printing two tickets is fair. It’s outrageous.
4 comments
I notice that the article doesn’t mention how much they paid for their tickets in the first place, but the last Ryanair flight I bought cost £15. After that it’s up to you how many extras you buy, such as luggage, indoor seating and in flight oxygen.
I’m not sure what the fuss is about.
Household computers have been around since the 80’s, the couple would have been in their 40’s – weaponised incompetence when it comes to computers saying “they’re too old”
They also have computers in airports you can pay to use, and print which would have saved them this cost.
It’s what happens when you fly with a carrier that doesn’t make all of its money from regular airfares alone. It’s not that hard to get away with paying only your ticket price but if you generate literally any reason they could possibly charge you, they will sting you for it and they’re almost certainly not going to let it slide.
That said £110 for a little printing is absolute madness, but I guess that’s the consequence of the business model.
They attempted to use the website and printed out the wrong tickets (return instead of outgoing) at home by accident. At least they tried which is more than can be said for many technophobes.
Being charged £55 per ticket for printing is a disgrace. I can understand there being an admin fee or taking up desk time which should be discouraged but you can’t comment on here and say that £110 for printing two tickets is fair. It’s outrageous.