Take a lot of photos, including the packaging! Then absolutely bombard them on social media. Don’t just throw it out.
It’s the only way to get a speedy response.
You won the free prison shank giveaway!
I wouldn’t be happy with just a refund. A little bit of plastic bag/wrap, or I’ve had a bit of blue plastic glove before, but that is a serious health risk.
I’d contact head office and send them pics. Tell them you’ve been given a refund, but the more you think about it the more unhappy you are with the situation and outcome.
That could have caused serious injury if it hadn’t been noticed.
I have no idea how that gets in there. Presuming these sandwiches are made by hand?
Should have sent photos to the manufacturer…they likely would have sent you a cheque and NDA.
the thing you don’t realise is that you’ve already eaten whatever was wrapped in the plastic…
Shhh! They’ll all want one!
Looking forward to the compo face picture!
Send them an email with receipt and proof. I got £100 boots credit when a similar thing happened to me. Wasn’t as deathly looking as this shard though!
You got neither a meal nor a deal
I bet you now have a fear of eating wraps now….
I know you’ve already said that you didn’t take any photos of the packaging, but if anything like this happens again, always take a picture of the codes printed on the packaging and send to the company.
It may not just be your item that was contaminated, and the company that produced the food will investigate… There could be various reasons that this happened (machine malfunction, malicious intent, cleaning procedures not being followed etc.)
The batch code on the product will give the company a much better chance of finding the root cause, and determining if it was a one off, or if a product recall is required.
HACCP teams (Hazard Awareness and Critical Control Points) in food production companies take these issues very seriously, and will not hesitate to shut production down if they deem it necessary until the root cause is identified and resolved. They do not want an auditor of their customers (Tesco/Waitrose/Morrisons etc) to find they had ignored the issue.
Source: 5 years in a food production company which stopped an entire days run of product being shipped due to finding plastic contamination in 1 batch.
The supermarket won’t like having a shortage of stock, but they prefer that to a possibly contaminated product.
Once the investigation is complete, you will also receive a goodwill gesture, normally far exceeding the value of the item… They will know if you tamper with it yourself, so don’t try to blag it for a freebie.
You found a wrap containing a bit of plastic in your sandwich? That’s very weird.
I’d have cut fuck out of the back of my throat and made a right meal of it. Give me that mulah.
Stop whinging get it down you
I reckon you’ve had a cheeky bite of that unidentified object,,
17 comments
Okay, take it back to the shop then
Take a lot of photos, including the packaging! Then absolutely bombard them on social media. Don’t just throw it out.
It’s the only way to get a speedy response.
You won the free prison shank giveaway!
I wouldn’t be happy with just a refund. A little bit of plastic bag/wrap, or I’ve had a bit of blue plastic glove before, but that is a serious health risk.
I’d contact head office and send them pics. Tell them you’ve been given a refund, but the more you think about it the more unhappy you are with the situation and outcome.
That could have caused serious injury if it hadn’t been noticed.
I have no idea how that gets in there. Presuming these sandwiches are made by hand?
Should have sent photos to the manufacturer…they likely would have sent you a cheque and NDA.
the thing you don’t realise is that you’ve already eaten whatever was wrapped in the plastic…
Shhh! They’ll all want one!
Looking forward to the compo face picture!
Send them an email with receipt and proof. I got £100 boots credit when a similar thing happened to me. Wasn’t as deathly looking as this shard though!
You got neither a meal nor a deal
I bet you now have a fear of eating wraps now….
I know you’ve already said that you didn’t take any photos of the packaging, but if anything like this happens again, always take a picture of the codes printed on the packaging and send to the company.
It may not just be your item that was contaminated, and the company that produced the food will investigate… There could be various reasons that this happened (machine malfunction, malicious intent, cleaning procedures not being followed etc.)
The batch code on the product will give the company a much better chance of finding the root cause, and determining if it was a one off, or if a product recall is required.
HACCP teams (Hazard Awareness and Critical Control Points) in food production companies take these issues very seriously, and will not hesitate to shut production down if they deem it necessary until the root cause is identified and resolved. They do not want an auditor of their customers (Tesco/Waitrose/Morrisons etc) to find they had ignored the issue.
Source: 5 years in a food production company which stopped an entire days run of product being shipped due to finding plastic contamination in 1 batch.
The supermarket won’t like having a shortage of stock, but they prefer that to a possibly contaminated product.
Once the investigation is complete, you will also receive a goodwill gesture, normally far exceeding the value of the item… They will know if you tamper with it yourself, so don’t try to blag it for a freebie.
You found a wrap containing a bit of plastic in your sandwich? That’s very weird.
I’d have cut fuck out of the back of my throat and made a right meal of it. Give me that mulah.
Stop whinging get it down you
I reckon you’ve had a cheeky bite of that unidentified object,,