Holy shit the hotel didn’t even try to hide it, inculding giving the refund as cash in the car park rather than refunding the card.
I could never understand how you could judge discrimination or just shit customer service- Like surely the hotel could just deny they believed they were Travellers and admit they were just an awful hotel with a poor booking system, but it wouldn’t be discrimination- But they’ve cleared it up here-
“He also found that providers of goods and services may be taken to have ‘implied knowledge’ that people are members of the Traveller Community on the basis of their “distinct style of dress” – which he described as a “a badge of ethnicity and part of a culture of which the Complainant stated, Travellers proudly uphold”.”
And it baffles me that, on any kind of a legal level, the state of the way Travellers dress is enough to say “well you should have known from just looking at them”. I wonder what would happen if somebody challenged that in court- Like brought in pictures of the outfits and said “Is this distinctly Traveller or not?”; or if the family were wearing clothes from a high street shop, could there be plausible deniability?
Genuine question to anyone that may know, how is the compensation amount determined?
The financial loss here was €600, which was paid out in cash. The compensation is 18 times this amount. I’m all for someone getting fair compensation, and enough of a slap to the business to send a message to others, but doesn’t that level of loss vs compensation open the flood gates?
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The Brandon House Hotel in New Ross, Wexford used to do this regularly. They even used to close the hotel to “guest’s only” (before covid) when there was a traveller’s funeral on in the town or something along those lines. Could still be doing it for all I know nowadays.
It seems like an extraordinarily high fine.
This thread should be fun. genuine cause for grievance for these people, but because they’re travellers clearly r/ireland will have no sympathy
8 comments
Still cheaper than repair work.
Holy shit the hotel didn’t even try to hide it, inculding giving the refund as cash in the car park rather than refunding the card.
I could never understand how you could judge discrimination or just shit customer service- Like surely the hotel could just deny they believed they were Travellers and admit they were just an awful hotel with a poor booking system, but it wouldn’t be discrimination- But they’ve cleared it up here-
“He also found that providers of goods and services may be taken to have ‘implied knowledge’ that people are members of the Traveller Community on the basis of their “distinct style of dress” – which he described as a “a badge of ethnicity and part of a culture of which the Complainant stated, Travellers proudly uphold”.”
And it baffles me that, on any kind of a legal level, the state of the way Travellers dress is enough to say “well you should have known from just looking at them”. I wonder what would happen if somebody challenged that in court- Like brought in pictures of the outfits and said “Is this distinctly Traveller or not?”; or if the family were wearing clothes from a high street shop, could there be plausible deniability?
Genuine question to anyone that may know, how is the compensation amount determined?
The financial loss here was €600, which was paid out in cash. The compensation is 18 times this amount. I’m all for someone getting fair compensation, and enough of a slap to the business to send a message to others, but doesn’t that level of loss vs compensation open the flood gates?
[removed]
The Brandon House Hotel in New Ross, Wexford used to do this regularly. They even used to close the hotel to “guest’s only” (before covid) when there was a traveller’s funeral on in the town or something along those lines. Could still be doing it for all I know nowadays.
It seems like an extraordinarily high fine.
This thread should be fun. genuine cause for grievance for these people, but because they’re travellers clearly r/ireland will have no sympathy