Why does my phone say no service? Three and Smarty networks suffer outage

by DSQ

21 comments
  1. Look guys it was either i, The Sun or the Daily Mail. I choose the lessor of three evils.

  2. Three has been horrible for me, I live in a fairly big town and the 4G caps at around 1mb sometimes and 2-3 bar, the website says its been perfect reception area but even outside its horrible. They’ve been increasing PAYG prices year on out and their once great deals aren’t as good anymore

  3. The network issues checker is broken too. Doesn’t recognise valid post codes.

  4. They’ve been reporting issues to ‘a small number of users’ since lunchtime. In the last half hour it seems the whole thing’s fallen over nationally.

  5. It’s rather annoying, my 5G router says ‘please insert valid sim’, now my ring isn’t working, the Alexas are down and I’m having to turn things on by switches. First world problems.

  6. Mine isn’t working at all, and also the PO checker on their site isn’t working either.

  7. Arrived in the UK today. Bought a 3 sim at the airport and connection has been shit all day.

  8. My Three broadband and Smarty phone have both worked without a hiccup today. I’m in West Yorkshire.

  9. It’s been temperamental all day but then all 5 three users I know are totally offline for mobile service

  10. I just switched to Smarty and my phone number has just finished transferring from O2 and I haven’t had any signal all day. How common is this with Smarty/ 3 ?

  11. The absolute worst timing. Some back and forth on a house offer, so close to confirmation, and I needed to call back by 5pm today. Just have to hope they see my email and can call me on whatsApp.

    Curse you to Hades and back, Three *shakes fist*

  12. I thought it was just 3 being rubbish again.

    I suppose it still is in a way.

  13. I’m on 3 and have been having issues since Tuesday evening – more often than not just no mobile Internet whatsoever when out and about

  14. Ah so this explains it, I’m with ID, which uses Threes network and that’s been dead for the last 3or so hours

  15. It’ll be about the same as when it is “working” then.

  16. There’s a few CMEs hitting Earth today, I wonder if it’s due to that.

  17. Does this affect ID Mobile? I’ve been having a few problems making and receiving calls.

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