I thought it was bad that 4 years after COVID they are still limiting families to just a few hour sessions in their swimming pools for a holiday booking. Now they’re doing all their extra admin to let us know how lucky we are that we are the last customers to get free towels in our caravan.
They’ll go under within another year.
by ohbroth3r
14 comments
I bet that was not cheap either. I really wouldn’t mind a caravan get away in the summer but the prices are absolute bonkers. You can literally go abroad for a week, all inclusive for not much more, even less sometimes. Now you don’t even get towels lol.
How long until they start asking you to bring your own bed linen.
Bronze packages qualify for a warm spit in the face upon arrival.
I hate these places, with their 2p tipping point slot machines, old arcade games and utterly insufferable night time entertainment which is basically tots disco and rubbish looking foxy bingo animal suits which the poor staff have to prance around it. The grown-ups/parents are wholly uncatered for. Haven have been peddling the exact same onsite entertainment model for decades and they’ve never updated it, it’s just awful and outdated, with absolutely hilarious pricing. It’ll be good riddance when they eventually go the same way as Pontins.
Well they don’t need them anymore, so free towels I guess
I booked a bronze caravan for my bday weekend in 2021, I explained when booking that’d we’d be travelling there by public transport and they said that they would give us a caravan near the entertainment venues and provide towels. They were the smallest hand towels I’ve seen that weren’t flannels.
The check in process was bad too. Was given a random time slot. I had to change it because the train wasn’t due to get in til 3pm. Then asking me for my car’s registration. I hadn’t come by car. They had to swap our booking which took a while because I’d been allocated a van at the very far end of the park, not near the venues.
Couldn’t book for the pool or any activities as all 4 days had been booked up beforehand. The table service at the show bar on Saturday night (my bday) was awfully slow and half the drinks weren’t available. I ordered a bottle of wine which took nearly 30mins to arrive and I didn’t get a glass. Felt like a bit of a twat swigging it from the bottle. Ended up leaving and took the bottle back to the van and ordered a pizza.
I wouldn’t go back. The onsite pizza delivery service was the only good thing about it. They were helpful, quick and friendly.
Few hours in the pool? We lived in those pools as kids giving our parents some peace for once.
Good news delivered with passive aggression, a British staple.
My family used to always go to the same caravan park for holidays in Skegness. It was taken over by Haven a couple of years ago.
The same place and caravans are now over double the price they were before.
We are not “4 years after COVID”. We’re like, a year and a half at best
The only Haven I’m interested in is a Shaven one.
We’ve booked a bronze caravan, will we even get a roof?
“Haven really hate their customers”
“We’ve changed some of our facilities in a cost-cutting measure, but as you booked before we decided on the change, it won’t apply to you. Here is an email to let you know why your bill will look a bit different”
Real first-world problems here mate – the only inconvenience to you is… you’ve received an email?
Haven may hate their customers, but some customers seem to dislike Haven so much you wonder why they’re even using them.
Honestly I bloody love a Haven holiday. Going for 3 nights with my husband and kids at the end of the Easter hols, £180. We’ll go swimming every day, get fish and chips, play in the arcade when it rains, get tipsy in the caravan when the kids are asleep, have a grand old time. Have rented a cot for £7, it’s so flipping cheap I don’t care if I have to bring my own towels 😂