Hackers steal customer data from Europe’s largest parking app operator

by thefunkygibbon

20 comments
  1. Remind me, why do we even have parking apps again? Insert some coins, or tap your card, to get a ticket to leave on display, job’s a good ‘un.

    >customer names, phone numbers, addresses, email addresses and parts of credit card numbers had been taken but said parking data had not been compromised

    Oh that’s alright then. Customers data has been stolen, but their own was safe!

  2. Hopefully they get fined out of their arse to the point where requiring an app to fucking park isn’t worth the liability for them

  3. Companies should have limitations the data they can ask for.

    If it’s to pay for parking in car parks all they should need is the cars reg and however the payments are being processed.

    It’s through an app, so they have a way to contact the phone of whoever made the payment if they really need to, they don’t need their number, email or house address.

  4. RingGo and park mobile for anyone who can’t be bothered to read the article.

  5. Just think about the fact that the government wants a central database storing some of the following so you can prove that you are over 18 to a website

    Driving Licence, Passport, Credit Card, Birth Certificate

    How long before that database is attacked

  6. I just checked in with them. My account wasn’t affected but they weren’t intending to contact me to tell me that there had been a breach and I didn’t have anything to worry about.

    I’ve not read the article (will do that next) but, from the conversation, it almost sounds like a machine in a specific location had been compromised.

  7. Where my parents live (Bromley), the local authority there has removed anything that remotely looks like a payment machine and have now made the entire borough RingGo exclusive. When a few of the locals kicked-off, the council’s responses were:

    * The existing machines are EOL (end of life) and dependent on 3G networks to operate – most of the big operators are switching off their 3G networks in the next few years.
    * The machines are expensive to maintain and face frequent vandalism.
    * RingGo has become very popular with users.
    * If you don’t have a Smartphone, there is still a phone number you can pay with.

    These are all fair claims, however, the new scenario does result in some pensioners feeling left-out and it is also not a great solution for tourists or visitors from outside the area, and results in having to download multiple apps if the other places you visit are on different systems.

    I do use RingGo – it is convenient enough to use most of the time. My complaints are that RingGo charge a “convenience fee” which isn’t published on the local authority’s parking signage (when they are also now the only way to pay). That – and apparently their cyber security isn’t up to spec as made apparent by this data breach.

  8. Shameful that they are not made to admit the mistake to all customers affected.

    Shouldn’t have to read of such compromises in the news

  9. Hopefully the terrorist bastards that hacked them get caught.

  10. >EasyPark Group, the owner of brands including RingGo and ParkMobile, **said customer names, phone numbers, addresses, email addresses and parts of credit card numbers had been taken** but said **parking data had not been compromised in the cyber-attack.**

    lmfao!!! you thieves got your priorities right. Jesus Christ

  11. This shit happens constantly when we go from a tried and tested method to some jank ass app next big app breech won’t be long again

  12. Got the email about it and the company was just basically like “oopsie”.

    I reported them to Google Play, but with the app itself Play can’t find anything wrong, so maybe I’ll send the article. Luckily, I didn’t store a credit card and just paypaled everytime, but they have access to all other data.

    ​

    We use the app in Norway and it works well, even with admin fees. Parking outside of cities is usually reasonable, tbh.

  13. We dodged a bullet there. Thanks, Mr Farridge!

    [checks notes] Oh, wait…

  14. Don’t pay. If you get a ticket, contest it using AI. Over the year, even with a conviction a year, it’s cheaper than paying for parking.

  15. some sites have no working coin machines and so it has become easier to use apps and most of them allow extension of parking, so no need to buy another physical ticket

  16. We do need to seriously reduce the data these corporations expect, it’s a serious liability in such incidents and they’re increasingly inevitable.

  17. Don’t like them, but we are not even given the option to pay by cash anymore.

    It’s about time any company that has a data leak pays damages to each and every customer affected initially for the leak itself and then fully insured the customer for 5 years against any financial losses and/or identity theft that may have been caused by data theft.

  18. Encrypt the databases.

    Minimal cost to the companies, better security for the consumer.

  19. Every time this happens those whose data is compromised should get compensation.

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