Scamming billions, then disappearing: The case of the “CryptoQueen” | DW Documentary

Scamming billions, then disappearing: The case of the “CryptoQueen” | DW Documentary

Let’s give a warm Applause for our creator our founder our lovely Dr roua roua where are you rja in the last two years I’ve been called a lot of things rja ignota who became known as the missing crypto Queen has been accused of defrauding victims out of

More than $4 billion and probably the best thing that the Press called me was the Bitcoin killer ignatova is a German citizen who lived in Bulgaria but now she sits side by side on the top 10 list with cartel leaders kidnappers and murderers that’s no accident we want to

Be the number one cryptocurrency out there roua ignatova treats more than 3 million people around the world with a spectacular cryptocurrency Scan how is it possible for someone to build a worldwide fraud Empire just like that we’re not talking about Millions here this was a $15 billion scam she siphoned away billions of Euros then she disappeared and took the money with Her it was kind of a unbelievable world of course nobody could imagine that this was kind of a scam rer disappeared in October November 2017 that was rouer’s last Tay the last time anybody actually saw Her well it’s uh a bit difficult to say how it all started because it’s never one event or uh it’s always a lot of things today intelligence Services investors former employees and crime syndicates want to find out where rouer is and what happened to the money some call it the biggest

Investment fraud of all time there are two things how it all started one is um cryptocurrency I was always very very interested in cryptocurrency and I was uh working with McKenzie and I was doing their very traditional and very big sector uh Banking and insurance so Bitcoin somehow

Popped up and we were discussing it so cryptocurrency yes was very very clear to me I think end of 2013 maybe beginning of 2014 and then I was thinking how how to bring this to the masses rouja ignatova sold her story everywhere so you missed Bitcoin now you

Have a new opportunity and if you miss this opportunity it’s your fault the decision is yours many people fell for this Ploy journalist Philip bman has been following the one coin Scandal for more than 2 years he’s fascinated by the hype The Way That onecoin Grew so big that it

Built up such momentum was because of how they sold it which was via multi-level marketing it was a direct sale model where the customer sold the product after buying it themselves one coin and build a loyal customer base to boost your sales growing your business at your own pace available soon in the

One lifee network it was like a Tupperware party except that the Ware party took place in a stadium in front of 10,000 People the events were comparable to rock concerts or religious Services they talked about it as a lifestyle and never just a product clearly a new era is born in digital currencies and today you have the unique chance to participate in this Success Through a new currency called one

Coin it all started in Bulgaria after graduating from University in Germany rouja ignatova moved to the Bulgarian Capital sopia there she worked hard at establishing contacts she got help from Asus ran an Icelandic model her nickname ice queen I met Ria 2009 uh I think it was in a magazine party for some Bulgarian woman magazine it was a huge party I was there as a special guest and it was uh a lot of media around me a lot of photographers and and at this point I was one of the

Biggest stars here in Bulgaria and uh Ria spotted me in the party and she came to me and she was amazed by my appearance so this was what she was seeking she wanted to be famous at the time roua ignatova was working for the McKenzie consultancy firm with asdis Ran’s help she made

Contacts with Bulgarian business people and politicians she wanted to establish her own cryptocurrency and called herself the crypto Queen through Asus ran she also met Sebastian Greenwood a Swedish businessman whether Greenwood was pedaling food supplements anti-aging creams or cryptocurrencies he was always a flashy salesman hi everybody this is Sebastian

Greenwood your 001 of one coin she had the crush on Sebastian and they started to work together they had a lot of Adventure and and and then they started to build up this idea of one coin Sebastian was um very clever also he was um like a mastermind in selling people [Applause] [Applause] Something it was um nobody else that was in cont control of the company it was only Ria and Sebastian yeah yeah was very clever about it all she jumped onto the Bitcoin bandwagon and sold it via her perceived respectability she went to school Germany studied at Oxford got a PhD and

Worked as a Financial Consultant people trusted her because of her CV and her background roua ignatova grew up in a small town called shamberg in southern Germany after the collapse of the Iron Curtain the ignatov family moved from Bulgaria to Germany roua ignatova was 10 years old at the time and her brother

Constantine was five even back then she stood out she was clever and wanted to get to the top when you hear how her classmates describe her it’s clear that roua had a special aura about her she was already wearing her trademark bright red lipstick that everyone still recognizes

Her by today she was already special back then as a local reporter you spend most of your time reporting on waste disposal and fees for cemeteries and then someone calls you out of the blue and says did you know that probably the most remarkable pair of frauders in the world grew up in

Shag so the idea was how to bring a good concept an interesting concept out to the people and um there I have a personal friend his name is Sebastian Greenwood who has been active in network marketing for quite a while he was the one actually who suggested let’s do

Network marketing so when we started and he convinced me that network marketing might be exactly the right thing so we said let’s do network marketing but um let’s not sell the cryptocurrency Let’s do an education package it was very clever they said they were selling an educational package for

$5,000 in addition to the educational package you would receive 60,1 coin tokens these only existed virtually within the firm they claimed that each token was equivalent to 4os in real money so if you multiplied 60,000 by 4 you’d have €240,000 in other words an almost 50-fold return on your investment invest And that’s how these big selling events would go people’s greed got the best of them some thought I don’t have to invest 5,000 1,000 or 2,000 would work too they thought they would get a 50 fold return on their investment many people fell for it onecoin customers could make their

Own money it worked like this Stefan sells Michelle and Sarah a tycoon Trader package for €5,000 each that’s €10,000 in total Stefan receives 10% Commission on this sale that’s €1,000 one week later Michelle and Sarah sell a total of four Tycoon packages to Cham Lissa Bogden and Paul for this they

Get €2,000 Commission the trick without having to sell anything Stefan now receives a further €2,000 commission he’s paid a commission on all sales in his downline so if Stefan has a th000 people below him who each week sell one coin packages for €1 million Stefan receives €100,000 commission per

Week 40% of the commission is paid in one coins but 60% is paid in real money so Stefan earns €60,000 every week a lucrative business for a tiny number of people at the top of the pyramid everyone else earns very little or nothing at all a classic pyramid

Scheme the first month when this was starting and the money just started to flow in and another business meeting after another business meeting that was very successful all around the world and it was like first it was like thousand of people then it was like 100 thousands and it became

Millions rja ignatova invested much of the money in property in March 2015 she bought a famous restaurant in the center of Sophia for 4.2 million EUR 3 months later she acquired a second building directly opposite the national Parliament for5 million both Landmark buildings 2 years later in 2017 she

Built a lavish Villa in zooel on the Black Sea Coast and bought the hotel right next door the price total for both properties 8.7 million she speaks to everyone she sees what she can use this person for this person and she’s making connections like 2 24 hours I mean she’s even sleeping

With her phone and she’s texting in the middle of the night even it’s crazy I mean she was texting like completely 24/7 but she was working on connections connections connections connections and this is she was working 24/7 she was working by November 25th she was worth

€1 billion thanks to the money from all the investors she had cheated now her biggest problem was what to do with all this cash today we opened officially the new onecoin office and um I don’t remember who joined me actually when we started out this company but I

Remember very very well we were three people starting up and then the growth exploded On paper one coin kept increasing in value you the exchange rate for the fake cryptocurrency Rose daily initially a one coin was worth a few EUR C but its value Rose first to four and then to €42 but this exchange rate was completely made up only certain investors were able to exchange small

Amounts to prevent suspicion and I remember my relative calling me when the onecoin trading rate had risen again and she said now you’ve got half a million in Euros I was still hoping that onecoin would work out as a cryptocurrency onein just because the recruiters were useless didn’t mean the product was bad

In April 2016 our investor transferred his funds to the bank account of a shell company near Minster Germany called IMS roua ignatova and her helpers collected money from all over Europe more than 88,000 transfers were made to onecoins accounts in Germany by the end of

2016 this added up to a total of more than 320 million EUR from all over Europe the company near monster was just one of many located all over the world and the 320 million was just a fraction of their combined income one coin went Global and many of the people who sold

It became millionaires I’m straight to the [Laughter] I was hired by rucher to be a compliance officer I never ever did any compliance it was very clear that um that’s not what she wanted me for a meeting with rer was was was quite an experience um I I did actually like her management style if you couldn’t explain something

To her in 3 minutes she told you that you didn’t know what you were talking about and kicked you out she was very very prompt she was always always on time and if you gave her more than three slides she threw them away it’s that whole McKenzie Approach using her invest money rouer ignatova also bought herself a flat in London one coins front in Germany IMS transferred 20 million from her account at Commerce Bank via another account at deire Bank in Frankfurt to London there the legal firm Jolson bought the apartment on her

Behalf however the official owner of the apartment was not rouer ignatova but a company on gy one of the Channel Islands roua ignatova skillfully disguised her Riches Wembley Stadium the home of football I mean it doesn’t get bigger than this this is where only the biggest rock stars get to appear this is where the queen hands ARS trophies to sports teams rer at one point had an event there which had about 20,000 people and that

Was about the high point of the whole exercise she was able to say I sold out wimbley which which she did in a way of course Sebastian Greenwood was there too he introduced her let all of us stand up like all of us all of us stand

Up you are there to the left stand up you on the right stand up now this will be the biggest welcoming on stage that we’ve ever done in history so if you can get a whole lot of people a thousand say into a room everyone else believes that the other 99

N people get it what’s wrong with you if you have a doubt and they all look successful and Wealthy let’s give a warm Applause for our creator our founder our lovely Dr R where are you is on there’s an energy that that just descends and transforms everything and that’s that’s what happened here

There were a lot of giveaways in terms of iPads there were Rolexes given away to people who made diam and drink people of one coin do you understand what’s going on do you understand what is going on this event was the high water mark

That’s as good as it got and from the it only went Down 2016 was one coin’s most successful year they opened companies all over the world and all over they found people who believed their promises such as here in Uganda India Africa Latin America yes we have people working there this markets are extremely important for us because the unbanked are there our customers it was around um 2016 me as a student I had no money so I had to sell some of my goods like two

Goods so that I can actually make 700,000 Ghana Shillings which was the first package the stter package we as a family we invested in $3,500 yes it was the savings of many years working my mother was very very angry uh when he when she waited and things were

Not happening and we had used her money for something she wasn’t understanding and on top of that we gave her a lot of Hope that didn’t happen developing countries such as Uganda were extremely important to one coin in such countries many people don’t have regular access to the internet and

Had hopes to break free from poverty and the banking sector tends to be lightly regulated so the authorities don’t look too closely at what’s going on onecoin found lots of investors in China Brazil and Vietnam from there the scheme spread to other countries in Africa and Latin America rouge’s brother Constantine

Ignatov was also involved in the scam Constantine is is R’s younger brother I really did not think that he was part of It I cannot comprehend how somebody can go to an orphanage in Uganda and be photographed holding little babies then spend the rest of the day scamming Ugandan parents how on Earth is that [Applause] possible um the local ugandans the people they scammed they less rights here you can’t

Just come and say you know I gave this one my money first of all it costs money for you to get somebody arrested you have to be with proper proof you know so when I think most of the people think about going into courts and you know

Case stuff so most of the people actually decide to keep quiet and let it go we had amazing and very very successful years and what we achieved as a cryptocurrency actually nobody before Has Done 3 million users about 12 million people who speak about us who a

Community we are in five continents over 190 countries and um definitely we have been one of the biggest success stories out there onecoin had subsidiaries all over the world the first ones were established in Hong Kong and Dubai this is where it all started in 2014 then onecoin opened offices in

Bulgaria Germany and London more shell companies in Europe Asia America and Africa followed by early 2017 onecoin commanded a Global Network that operated in more than 190 countries some of them it is still active Today she was very glamorous and she liked the most expensive jewelries and she was always like that the most expensive clothes and she was with the most expensive bags but this was her personality she was but just as she got more money she wanted more like exclusive things that were not maybe

Possible to buy in the world maybe one piece somewhere or so she started to collect things that other people couldn’t Buy Any visit to London involved a lot of shopping a lot I think she could she could easily blow up to 00,000 well it’s not hard if you’re buying Furs and diamonds and that kind of thing from the best boutiques you know which which is okay if it’s your money and you’ve earned it

Legitimately if you’ve got it from some Uganda who’s now starving because he had to sell his goat it’s a very very different matter up end by late 2016 the Americans that is the FBI were after her and starting in 2017 the pace really picked up there was an interpole working group

Operation satellite that’s when The Noose really started to tighten around her Neck she started to be now she started to not wanting to go to dinners because she was feeling like everybody wanted something from her I understand that there’s lot of uh problems that come with this fast growing Money authorities all over the world began to watch rou ignit over they also started to investigate Bulgarian gangsters who wanted to launder money through the one coin Network we know that they had a problem that they had sold more coins than they could fake generate and they had piles of cash that they couldn’t launder now that’s a very nice problem if you’re a criminal but unfortunately it got solved when when I was first interviewed

By rouer she told me that she was absolutely dependent on Frank schneid Frank Schneider is like this James Bond type character who actually incredibly was head of a secret service and just generally being her right Hand Lorraine in eastern France this is the home of Frank Schneider until 2008 he was the chief of operations for luxembourg’s intellig Ence service then he started his own private security firm he worked for roua ignatova for nearly 3 years at the moment I’m not allowed to

Leave my home as I’m under house arrest I’m wearing an electronic ankle tag if I try to escape I assume the alarm will go off and they’ll start looking for Me I began working with her right away I had regular direct contact with her and a kind of friendship developed between Us I often have this kind of relationship with my clients after a while they realize that they can talk about anything and everything with me because I keep my mouth shut I’ve also noticed that after a certain period of time my clients feel the need to talk to somebody the the the

Par Frank Schneider spied on one coin critics and sued them for reputational damage in this way he was able to stop news of the scam from spreading he knew that one coin was being investigated some people have accused me of helping roua to escape Justice and to disappear this is totally

Untrue she was completely aware of the situation and had been officially informed that there was an ongoing Investigation and that the American authorities were also investigating her the main problem was moving these incredible sums of money the banks always noticed that something seemed suspicious and blocked their accounts so they needed a safe place to put the money and the American authorities started noticing what was going on

It was in summer 2017 that rouja ignatova started getting worried she had learned from Frank Schneider that the FBI was investigating her rouer withdrew to her Villa in Zopo the last months I saw that she was uh getting much more afraid of her life she was putting higher security she was uh

Using more bodyguards and I saw she was afraid it was the first time that I saw that she was afraid of her life and um she didn’t want nobody around besides me yeah I’m I’m I’m sorry that I didn’t know at this point that she had this huge problems I would probably

Have done something differently she was extremely stressed out and upset but there was a very personal reason for this she was involved in a romantic relationship with someone and then um it was one person that came in but uh that was Gilbert he was uh doing some Bank business with

Russia he came in as her lover and she trusted him and she loved him and she was thinking of him constantly and it’s so sad I I remember because uh in the end it didn’t go well you know that I love you much more than you think I love you

So much and I’m just really I’m worried about you I cannot say better I just want to be with you and just talk to you and just argue I do too baby be strong you can do it we have done nothing wrong roua ignatova began to mistrust

Gilbert a mentor at the time he was managing parts of one coin’s money laundering Network in the US and Central America she instructed Frank Schneider to bug Gilbert’s apartment she found out that Gilbert Amor had been collaborating with the FBI there were plans to arrest her she realized that Gilbert was

Leading a double life that he worked for them or was being forced by the Americans to work against her so she was aware that this romantic relationship was about to head in a very bizarre direction as it was being used by the Americans as a way of entrapping her Entrapment Gilbert what is wrong with you like really you I never thought that like a spineless are you well the the big issue right now is no no no meat no meat I don’t want to hear it because it’s actually very clear I like it’s like sh like everywhere just dirt it’s

Disgusting actually so um yeah I think I mean uh she was extremely devastated when this happened then I think she didn’t recover after this in July 2017 she threw her last big party in zooel on the Black Sea Coast as usual the party was a lavish Affair everything was paid for with the

Money of one coins investors uh it was amazing I mean I have so many good memories there was a big stage here tabl it was like a huge wedding everything White Sebastian was here her partner her Husband everybody was here if you look at the photos of that event it’s kind of a who’s who of who did what in the scam you can see the guy with the race horses who I didn’t even know existed ru’s various dodgy German attorneys they were all

There those probably the biggest and the best party that everybody that I know have experienced in their their life Asus ran suspected that rouer was hatching a plan she’d been behaving strangely over the past few months she seemed withdrawn and met with people in secret Asus Ry knew that something was

Going on but didn’t know what either she was very afraid of her life I mean let’s say if she’s that or she was uh planning disappearance and leaving everyone that she loved so I guess if you have to prepare for this to disappear from everyone in your

Life and the whole world World it must make you crazy rer disappeared in October November 2017 I was in the office in nightsbridge and I got a phone call and he said well nobody can find rjo we have no idea where the hell she is I check her uh Viper WhatsApp Instagram Facebook

And she’s not online for 12 hours so I thought okay something is wrong and nobody could answer me for months the one coin world wasn’t used to rouja ignatova being silent because she was the one making the decisions and only she knew where the money was so everyone hoped that she

Would resurface once again But how did rouer otoba manage to disappear Without a Trace rer disappeared in October November 2017 next thing we know Constantin is suddenly in charge you here are the biggest strength of us all of you out there created this amazing great Network at the biggest strength hello everybody I hope you’re

Doing very well my name is constan OV and I’m head of the Sofia Management Group I’m also head of the GLG and the Inner Circle I don’t think he fits for a uh uh this huge position I mean I’m not meaning this in a bad way I mean you need Russia is like

Extremely clever and and he’s controlling everything I mean he’s a normal Guy Constantine ignatov was head of one coin until March 2019 when he was arrested during a trip to the US he cut a deal with the authorities in exchange for a reduced sentence he agreed to talk Mr ignatov how old are you I’m 33 years old and um who are the immediate members

Of your family my mother veska my father plaman and my sister rja after her Disappearance in 2017 I became one of the top leaders of onecoin when was the last time that you saw rer uh two days before her disappearence around the 22nd or 23rd of

October 2017 she called me and told me that she was going away on a trip I asked her why she had to leave Bulgaria and she told me that the Germans had requested bulgar assistance in a legal matter and that officers would be coming to Bulgaria to search properties and interview

People and she’d understood that it would be better for her not to be in Bulgaria when that happened her contacts inside the Bulgarian authorities probably wanted her to leave the country so that they could say to Germany she isn’t here there needed to be a record of her

Leaving the country and that’s probably why she fled the country on a ryion air flight so it would be on record that she’d left the country on the 25th of October 2017 she flew from Sophia to Athens she called me from Athens and said it’s really strange My Bodyguard

Was ordered by somebody to leave to return to Bulgaria so I’m completely alone here in Athens and um the evening the SEC security guard returned without Her her bodyguard gave her a second ticket so that she could fly from Athens to Thessaloniki she called me again from Thessaloniki and said she was going to meet some people there and that they would be bringing her back to bugaria clandestinely by Car then I got a text at about 2: or 3: in the morning it was in English home safe safe We normally spoke and texted in German home safe seemed a bit strange to me but whatever and that was the last message I received from her from then on her mobile stopped working everything stopped working police all over the world are looking for this woman rja ignatova aka

The crypto Queen we’re offering a $100,000 reward for information that leads to her arrest the frauder rja ignatova is on the Run rja ignota who became known as the missing crypto Queen has been accused of defrauding victims out of more than $4 billion what could she do she had

Billions but where could she go what would be a clever place to avoid detection I’ve been thinking about this constantly but the only idea that comes in my head is Dubai I mean I hear a lot of things but if I would bat on something I would betat on Dubai No I I went there uh with my previous boyfriend uh no I didn’t see her unfortunately in June and July 2016 roua ignatova ordered shell company IMS to transfer 75 million EUR to Georgetown in the Cayman Islands there along with accounts in other countries she kept the so-called fero funds

Money stashed away from onecoin subsidiaries the funds were set up by her lover gilberta Mena via a shell company in Ireland she then transferred some of this money to Dubai and established a new fund there the Phoenix fund only roua ignatova had access to It Dubai was the heart of the money laundering Network onecoin had an office there furthermore she had someone who protected her in Dubai a member of the alimi family a royal family in the UAE we know he received money from her and sold her a banking license for Millions he also got her a diplomatic passport so it’s possible that she still enjoys his protection There I believe rouer changed her appearance massively when she went into hiding she’d already had cosmetic surgery done before if you compare older photos with more recent ones you can see the difference and you don’t need an operation to dye your hair or put in colored contact [Applause]

Lenses and if you then have a few other things done like tightening the skin or making the cheekbones more prominent you can definitely make yourself less recognizable than you were beforehand The people at onecoin are still carrying on to this day onecoin are still holding events as if they were a normal marketing firm there are still people earning money from it they’re carrying on with the same fraud not on this massive scale but enough for some people to live off of Early September 2022 one coin’s office in the Bulgarian Capital the name has been changed a bit but it’s the same scam run by the same [Applause] people well first of all my name is Tomy vinan I’m coming from Finland and I’ve been in this this business already since 2014 amongst the 3001 Ones rja Inova yeah I have met her many many times and then we had very good relationships but also then I feel sad that she has paid a huge huge price about this uh this is one and one ecosystem one coin was the former currency and the company but today it’s

Totally renewed brand we have totally new company behind everything and we only use word one about our currency but the database and the people partly the same of course from the past everyone has their coins as they had before in one Co it’s a rebranding it’s a rebranding still with the same coin as you call it but it’s the name of the company it’s a whole network it’s not it’s not one product it’s couple of products inside one network its entire system it’s close environment it’s an amazing Project uh nowadays I don’t really think too much about her anymore and actually one mistake what I think there has been is that it’s too much about roua roua that roua did Roua if you say that okay company has sold education with 4 billion Eur or company has scammed 4 billion EUR total difference so who has been scammed and which way and they have got of course their educational materials what they have bought so I can’t understand this is like a total you know

Misunderstanding you can say 8 years misunderstanding from Medias worldwide a misunderstanding that authorities all over the world view as a scam and this scam has has made some people very rich indeed it’s still unclear how much money one coin has stolen in the US investigators believe

The damage to be at least 4 billion e but some documents suggest 12 or even 15 billion E and um who’s right now the owners of the company the owners of the company there is a corporate it’s group of people simple as that like like investors call them investors and who are these people some of them you know them some of them you

Don’t I prefer to keep it private for the moment the one coin Scandal is still a mystery some of the kingpins are in Bulgaria others in Dubai many of onecoin Sellers and promoters have become multi-millionaires but some of the main players are on Trial what gon is G where’s the money we don’t know exactly some of it’s lying all over around the world there’s talk of hundreds of millions in Hong Kong in many cases the vultures are circling around the money that’s lying around and are trying to grab it for

Themselves and the criminals are arguing amongst themselves about the money that’s in Dubai the investigators are also trying to get their hands on one coin’s fort une in order to return as much money as possible but finding the people behind the scam is proving difficult and there’s still no trace of rouer Ignatova

“CryptoQueen” is a true-crime story about greed and fraud. It centers on OneCoin — a cryptocurrency invented by Ruja Ignatova. Instead of making investors filthy rich, Ignatova stole billions, then suddenly disappeared without a trace.

With her pseudo-cryptocurrency OneCoin, Ruja Ignatova defrauded over three million investors worldwide to the tune of several billion euros. The documentary explores her fraud scheme, while analyzing her success story: how did the charismatic German-Bulgarian fool so many? The film is a unique financial thriller from the era of the digital economy, in which Bulgarian mafiosi, Arab sheiks, ex-spies and dubious bankers all played a role.

The scam worked like a gigantic Ponzi scheme – fueled by a charismatic German-Bulgarian woman from the Black Forest. Ruja Ignatova cut an impressive figure: at large events, she always appeared in glittering dresses and red lipstick. As her followers cheered, she promised to fight the power of the banks, with the help of her cryptocurrency, OneCoin. Soon, she promised, OneCoin would be exchanged at very high rates. But that day never came.

With her worldwide network, the scam grew, undetected, for three years. Her fans’ belief in OneCoin was cultish. Some still believe, to this day. In fact, OneCoin still exists, in certain corners of the Internet. To this day, people who want to invest their money can – and lose.

The documentary reveals the mechanisms of the gigantic scam. It tells the story of Ruja Ignatova’s brilliant rise — and her fall. On October 25, 2017, she disappeared without a trace. The German authorities are looking for her, as is the FBI and Interpol. But so far, no one has found her. Or her money.

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