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by PauloRodriguez

23 comments
  1. I genuinely can’t shop there because of exactly this.

  2. Can I just say, OP, if you made this meme, I appreciate the attention to detail in writing LIDL in a reasonably similar font, backwards, on Homer’s office door

  3. Doesn’t bother me, the reason we get is so cheap is because they don’t fully staff when they don’t need to

  4. I would shop in Lidl a lot more if they added self checkouts

  5. For me at Aldi they’ve taken out two checkouts to put in 12 self checkouts and they have a really good flow rate because of sheer quantity. I’ve seen sometimes they don’t even have a normal checkout open.

  6. Or when they open a secound checkout then nobody turns up for ages to man it so you actually end up waiting longer than if you stayed in the original line.

  7. I don’t know where you guys live but whenever there are more than four people in the queue they open another checkout in my local.

  8. Aldi have a queue length limit, at which point they HAVE to open another till.

    Lidl is the wild west.

  9. Complaining that Lidl aren’t spending more money is ridiculous – shop in Waitrose or M&S if you want a nice experience.

    Everything in Lidl that feels shitty is something that’s saving money off your bill. They could add more staff and open more checkouts, but the food would cost more.

    If you want to pay more and still get shitty service there’s always Tesco and Sainsburys.

  10. You know they’re getting really busy when you hear the announcement “Till 4 is now closing”

  11. They could do worse than go back to the old KwikSave model: all scanned items went into an empty trolley which the customer wheeled away to pack their bags SOMEWHERE ELSE. Minimum required scan speed of 35 items a minute though averages up 45+ were common. Going through a checkout is such a drawn out process these days.

  12. At least Aldi have self checkouts most of the time, idk about Lidl as there isn’t one near me. But Farmfoods… Yeah let me just stand here for half an hour while 3 people in front of me unload entire trollies on the one open till

  13. My local Lidl always opens another till up instantly the moment more than one person is waiting. Never had this.

  14. Just got to the front of a really long queue in Lidl, when the lady in front of me accidentally dropped a jar of sauce. They closed the checkout and got a clean up crew to thoroughly wash everything down…don’t mind that..but point blank refusing to open another till and making a queue stand and watch is beyond me! Fuck Lidl.

  15. Small bit of insight, I worked at Lidl for a couple years, over two different locations, usually all the staff you see in store are between tills and shop floor work, including shift managers, in the mid-size stores I worked in there would be anywhere from 3-7 staff members in store at any one time, usually on the low end. We are in far more trouble if delivery and store work isnt done than we are if the queue is long, or if your hearing on the headset that 2 of your tills are unavailable you just gotta awkwardly smile at the long ass line you’ve got building and scan faster.

    TL;DR
    Lidl has minimum staff on shift, they want to open another till to avoid the judging stares, tuts and occasionally outbursts from customers but can’t due to a number of reasons usually resulting from piss poor management

  16. At mine they have two staff hanging round the self checkouts to “Assist” – so basically the two staff that would have been manning the tills they removed to put the self checkouts in.

    Makes me laugh when they want you to put a weekly shop through that, yeah sure I can scan it but your little weighing shelf won’t fit my full trolley’s worth, so now you’re gonna have to stand there and keep turning off the notifications cos I can’t put any more of my scanned shopping on the scale. May as well have just opened a till at that.

  17. This is why I got to the self-checkout if there’s one available. No small-talk, I put things through at the rate I’m comfortable at and the queue isn’t as big.

    Those employees have enough to deal with. I’d be so stressed being the only cashier seeing a giant queue forming.

  18. This also applies to my local branch of the Halifax Bank – which is why I don’t go in anymore, and bank via the post office instead.

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