I worked in M&S for 5 months, part time. The vast majority of customers were nice, polite and pleasant, not expecting anything other than polite and efficient service. One or two were extremely snooty and stand offish and strongly disliked by the staff.
Pretty lame reply
What’s Rehan referring to though? What does “nahh on my head” mean in context?
Edit: because it sounds like Rehan was being the dick and doesn’t understand what basic customer service is.
Why do people that work in shops think I know everything about their shop? I just got here and you been here all week, of course you think it’s obvious
Is this…is this funny? Is this ai humour?
No proof no pudding ain’t that right Chris.
I once handled a complaint when I was managing a restaurant.
The customer looked at the specials menu and asked ‘how wild are the wild mushrooms?’
My mate Johnny looked him in the eye and said,
‘They’re fucking bonkers, mate’
Obviously I understand why this is funny, but could someone explain just in case any other people who aren’t as cool are reading.
He’s not being very funny though, if the customer had laughed they wouldn’t complain
Humour*
I’m a white English guy and I once got accused of racism because I wouldn’t accept a white English man’s Northern Irish £20 note.
He asked for the manager who also refused to take it. They’re easy to counterfeit so they can rejected as a legit form of payment.
The number of people not getting the sarcastic reply.
It’s likely referencing a till or card machine, you’d tap to pay contactless.
Customer, standing near a till. Do I pay here?
Staff member, dumbfounded. Nah, on my head
Wasn’t hard to imagine…
I worked in a supermarket, every now and then you get a question that makes you pause and think how this person survived for this long.
Let me get this right. Customer asked something about a shop they potentially don’t know about (even if it’s a goofy question depending on what the shop actually looks like inside – we just don’t know). The hero of our story replied with something allegedly sarcastic, but in reality barely comprehensible and monumentally stupid. Either way, the protagonist said something that upset the customer. They got rightly called up on it. And we’re supposed to be on their side?
Maybe don’t be sarcastic to people you’re servicing. They have shit to do and are engaging with you because they need the stuff in your shop. You’re there working and getting paid for your presence (however shitty that pay is). It’s doubly bad when you say something as idiotic as what’s in the post.
I mean when his name is Chris work he’s probably gonna be a jobsworth anyways
I had a guy buying a ‘universal remote’ for his dvd player because he’d lost the original. He noted that it didn’t have an eject button and asked me how he would eject the disc. I calmly told him in those situations you would need to stand up, walk over to the dvd player and use the eject function locally. Like you’re going to go over and get the disc anyway you’re telling me you can’t press the eject button ON the dvd player?
I was working in the frozen section on nights and a stupid cunt came and asked me where the ice cubes were! Like where the fuck do you think they’ll be genius (bearing in mind there was only two aisles so not difficult to find)
Many moons ago, I once had a customer ask how much cable he’d need to run it from his attic, down the outside of the house then back into the living room and into the room next to it. Genuinely replied “How the fuck would I know mate? A lot?”, luckily the guy laughed. Same day I had someone turn up for a massive set of garden furniture in a Micra, “Can you not turn it on it’s side?”, “Love, it’s wider and longer than ya bloody car”. I hated retail lol
I don’t even work in retail, but I can 100% see this happening.
I have watched a woman stand at a self checkout and for 5 minutes tried to work out how to pay by cash. Except it only took card.
And while she may have missed the 3 different signs, and the attendant, I watched her press “Ok” to the big ass warning that pops up and says “This machine only takes card”
Honestly, this is so real sometimes I’m tempted to be super sarcastic when customers say dumb things like do I pay here with cash when a sign says you can pay with cash or they will be like where do I pay idk the fucking card reader that’s Infront of you.
Had a customer ring up our pub very angry and kicking off that they had gotten food poisoning from our pub. Manager was obviously very apologetic and asked when they had eaten there. Customer said an hour ago… they manager had to hand the phone over to another manager as she couldn’t stop laughing. For those that don’t know, food poisoning takes at least 6 hours for you to start showing symptoms.
This makes no sense, it may make a tiny bit of sense(but still shit) if the person asked do I tap my card here to pay(if it is obvious) but no-where in the message does it indicate thats what is being asked or happening
This has to be A.I
And to people saying its sarcastic, yes we get that, thats not what people are questioning…..its not the sarcastic bit
“Do I pay here?”
“Nahh Banana ceiling”
“That makes no sense”
“Sarcasm innit”
Had a guy in work asking where the Ben and Jerry’s was, told him which aisle it was, he asked ‘oh, by the ice cream?’, so i just said ‘na its by household cleaning.’
I had a week like this last week.
Work in a small second hand furniture shop, and we had this gorgeous king-size bed set right in the middle of the shop floor. Guy comes in, walks right past the bed with the big price tag on it and says “do you sell beds”.
Said “No it’s a pet shop”. He looked where I nodded to, towards the bed and just started laughing. Poor guy had had a rough day! We laughed about it!
I’d say texting u out of work like this is inappropriate, and don’t do it again (!)
27 comments
I wouln’t last a day in a customer facing role 😂
Yeah, take a day off Chris, for fuck sake!
I worked in M&S for 5 months, part time. The vast majority of customers were nice, polite and pleasant, not expecting anything other than polite and efficient service. One or two were extremely snooty and stand offish and strongly disliked by the staff.
Pretty lame reply
What’s Rehan referring to though? What does “nahh on my head” mean in context?
Edit: because it sounds like Rehan was being the dick and doesn’t understand what basic customer service is.
Why do people that work in shops think I know everything about their shop? I just got here and you been here all week, of course you think it’s obvious
Is this…is this funny? Is this ai humour?
No proof no pudding ain’t that right Chris.
I once handled a complaint when I was managing a restaurant.
The customer looked at the specials menu and asked ‘how wild are the wild mushrooms?’
My mate Johnny looked him in the eye and said,
‘They’re fucking bonkers, mate’
Obviously I understand why this is funny, but could someone explain just in case any other people who aren’t as cool are reading.
He’s not being very funny though, if the customer had laughed they wouldn’t complain
Humour*
I’m a white English guy and I once got accused of racism because I wouldn’t accept a white English man’s Northern Irish £20 note.
He asked for the manager who also refused to take it. They’re easy to counterfeit so they can rejected as a legit form of payment.
The number of people not getting the sarcastic reply.
It’s likely referencing a till or card machine, you’d tap to pay contactless.
Customer, standing near a till. Do I pay here?
Staff member, dumbfounded. Nah, on my head
Wasn’t hard to imagine…
I worked in a supermarket, every now and then you get a question that makes you pause and think how this person survived for this long.
Let me get this right. Customer asked something about a shop they potentially don’t know about (even if it’s a goofy question depending on what the shop actually looks like inside – we just don’t know). The hero of our story replied with something allegedly sarcastic, but in reality barely comprehensible and monumentally stupid. Either way, the protagonist said something that upset the customer. They got rightly called up on it. And we’re supposed to be on their side?
Maybe don’t be sarcastic to people you’re servicing. They have shit to do and are engaging with you because they need the stuff in your shop. You’re there working and getting paid for your presence (however shitty that pay is). It’s doubly bad when you say something as idiotic as what’s in the post.
I mean when his name is Chris work he’s probably gonna be a jobsworth anyways
I had a guy buying a ‘universal remote’ for his dvd player because he’d lost the original. He noted that it didn’t have an eject button and asked me how he would eject the disc. I calmly told him in those situations you would need to stand up, walk over to the dvd player and use the eject function locally. Like you’re going to go over and get the disc anyway you’re telling me you can’t press the eject button ON the dvd player?
I was working in the frozen section on nights and a stupid cunt came and asked me where the ice cubes were! Like where the fuck do you think they’ll be genius (bearing in mind there was only two aisles so not difficult to find)
Many moons ago, I once had a customer ask how much cable he’d need to run it from his attic, down the outside of the house then back into the living room and into the room next to it. Genuinely replied “How the fuck would I know mate? A lot?”, luckily the guy laughed. Same day I had someone turn up for a massive set of garden furniture in a Micra, “Can you not turn it on it’s side?”, “Love, it’s wider and longer than ya bloody car”. I hated retail lol
I don’t even work in retail, but I can 100% see this happening.
I have watched a woman stand at a self checkout and for 5 minutes tried to work out how to pay by cash. Except it only took card.
And while she may have missed the 3 different signs, and the attendant, I watched her press “Ok” to the big ass warning that pops up and says “This machine only takes card”
Honestly, this is so real sometimes I’m tempted to be super sarcastic when customers say dumb things like do I pay here with cash when a sign says you can pay with cash or they will be like where do I pay idk the fucking card reader that’s Infront of you.
Had a customer ring up our pub very angry and kicking off that they had gotten food poisoning from our pub. Manager was obviously very apologetic and asked when they had eaten there. Customer said an hour ago… they manager had to hand the phone over to another manager as she couldn’t stop laughing. For those that don’t know, food poisoning takes at least 6 hours for you to start showing symptoms.
This makes no sense, it may make a tiny bit of sense(but still shit) if the person asked do I tap my card here to pay(if it is obvious) but no-where in the message does it indicate thats what is being asked or happening
This has to be A.I
And to people saying its sarcastic, yes we get that, thats not what people are questioning…..its not the sarcastic bit
“Do I pay here?”
“Nahh Banana ceiling”
“That makes no sense”
“Sarcasm innit”
Had a guy in work asking where the Ben and Jerry’s was, told him which aisle it was, he asked ‘oh, by the ice cream?’, so i just said ‘na its by household cleaning.’
I had a week like this last week.
Work in a small second hand furniture shop, and we had this gorgeous king-size bed set right in the middle of the shop floor. Guy comes in, walks right past the bed with the big price tag on it and says “do you sell beds”.
Said “No it’s a pet shop”. He looked where I nodded to, towards the bed and just started laughing. Poor guy had had a rough day! We laughed about it!
I’d say texting u out of work like this is inappropriate, and don’t do it again (!)
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