Home » TOURISM NEWS » Singapore, Malaysia Roll Out New Digital Immigration System With MyNIISe App, Allowing Travelers To Clear Johor Checkpoints Using QR Codes
Published on
September 18, 2025
In a bid to streamline cross-border travel and reduce congestion at the busy Johor checkpoints, Singapore and Malaysia are launching the MyNIISe app, a new digital immigration system that will allow travelers to clear immigration using QR codes. Starting from September 22, both Singaporeans and visitors from 63 other countries will be able to use the app to easily pass through the Causeway and Second Link checkpoints, which see over 300,000 crossings daily. The decision to roll out the system stems from the need to address long wait times and improve efficiency, particularly during peak travel periods. By using QR codes for immigration checks, the new system speeds up the process, reduces congestion, and enhances the overall experience for travelers. Additionally, the app simplifies group travel by allowing a single QR code to be used for multiple travelers, further easing the immigration clearance process. With the ongoing effort to modernize border control systems, this initiative reflects both countries’ commitment to providing a seamless travel experience while maintaining security at their borders.
Starting September 22, Singaporeans traveling to or from Johor Bahru via land checkpoints will soon be able to clear immigration with the use of QR codes, as Malaysia begins testing its National Integrated Immigration System (NIISe). This new system aims to simplify the immigration process for travelers and enhance the efficiency of border control operations between Malaysia and Singapore.
The MyNIISe app, available for both Malaysians and foreign travelers from 63 countries, including Singapore, will be used at the Causeway and Second Link checkpoints. The app is part of a trial program announced by Malaysia’s Home Affairs Ministry, set to begin on September 22 and run until February 28, 2026. The system will be gradually expanded to include five major airports in Malaysia, including Kuala Lumpur International Airport’s Terminals 1 and 2, as well as airports in Penang, Kuching, and Kota Kinabalu.
The MyNIISe app aims to address the persistent congestion issues at the Johor checkpoints, which serve as major entry and exit points for both Malaysian and foreign travelers. These checkpoints see over 300,000 crossings daily, making them some of the busiest border control points in the region. The new system is designed to streamline the immigration process, allowing travelers to clear immigration checks quickly and efficiently, thereby reducing long queues and delays.
One of the key features of the MyNIISe app is its ability to facilitate group travel. Travelers in groups will no longer need to scan individual QR codes for each person. Instead, a single QR code can be used for the entire group, simplifying the process and further speeding up immigration clearance. This is a significant improvement over the current MyBorderPass app, which requires each traveler to scan their own code at the checkpoint, leading to longer processing times during peak travel periods.
The MyNIISe app will also be used for passengers traveling on the upcoming Johor Bahru-Singapore Rapid Transit System Link. This new rapid transit system, set to launch in the near future, will allow passengers to clear both Singapore and Malaysia immigration checks only at the point of departure. This eliminates the need for passengers to go through immigration processes upon arrival in either country, saving time and reducing bottlenecks at the border. The introduction of the MyNIISe app will thus provide a more seamless and efficient travel experience for passengers using the Rapid Transit System Link.
During the trial period, the MyBorderPass app will remain in use for Malaysians. However, travelers, both Malaysians and foreign visitors, are strongly encouraged to use the MyNIISe app, as it offers several advantages in terms of speed and convenience. Once the trial period concludes, the NIISe system will replace the existing QR code process entirely, further modernizing Malaysia’s border control infrastructure. This move is part of Malaysia’s ongoing efforts to enhance the security and efficiency of its immigration and customs operations at border points.
The Home Affairs Ministry has also emphasized that travelers must continue to carry their passports or other valid travel documents during their trips, despite the new digital immigration system. While the MyNIISe app streamlines the clearance process, it is not a substitute for the necessary travel documents required for international travel. Travelers should ensure that their documents are up to date and in order before embarking on their journey.
The MyNIISe app is available for download on multiple platforms, including the Apple App Store, Google Play Store, and Huawei App Gallery. Since its introduction, the app has gained significant traction, with over 786,000 Malaysians already downloading it as of March. The app’s popularity highlights the growing demand for more efficient and user-friendly immigration solutions, as well as the increasing reliance on digital tools for everyday processes like border control and immigration checks.
The rollout of the NIISe system reflects Malaysia’s commitment to modernizing its immigration infrastructure and improving the travel experience for both its citizens and visitors. The Malaysian government has been working closely with various stakeholders, including local authorities and the private sector, to ensure that the new system operates smoothly at all checkpoints and airports.
In Johor, the state government has also pledged to collaborate with Malaysia’s federal government to ensure the smooth operation of the checkpoints, which impact thousands of citizens and travelers every day. The Johor checkpoints play a vital role in facilitating cross-border movement between Malaysia and Singapore, and the introduction of the NIISe system is expected to make this process faster and more efficient.
As the trial phase progresses, authorities will continue to gather feedback from travelers and assess the system’s performance. Adjustments and improvements will be made as necessary to ensure that the MyNIISe app meets the needs of users and delivers on its promises of faster, more efficient immigration processing. The successful implementation of the NIISe system could serve as a model for other countries in the region, encouraging the adoption of similar technologies to streamline border control and enhance security at international checkpoints.
Singapore and Malaysia are rolling out the MyNIISe app, a new digital immigration system allowing travelers to clear Johor checkpoints using QR codes, to reduce congestion and improve the efficiency of cross-border travel.
In conclusion, the introduction of the MyNIISe app and the National Integrated Immigration System represents a major step forward in Malaysia’s efforts to modernize its border control systems. By reducing congestion, speeding up immigration clearance, and improving the overall efficiency of the process, the new system will make cross-border travel between Malaysia and Singapore easier and more convenient for everyone involved. With the trial set to run until 2026 and further expansions planned, the MyNIISe app is poised to become an integral part of Malaysia’s immigration infrastructure in the years to come.
