Published on
September 28, 2025
Iceland and Greenland are facing significant travel disruptions as Air Iceland Connect cancels two flights, creating turmoil for passengers at both Keflavik and Narsarsuaq airports. These cancellations have left many travelers stranded, causing frustration and uncertainty. The affected flights, which were scheduled to operate between Keflavik International Airport in Iceland and Narsarsuaq Airport in Greenland, are vital connections for people traveling between the two regions. The cancellations have not only impacted the passengers who were directly booked on these flights but also those who were relying on connecting flights. As a result, the travel turmoil extends beyond just the affected flights. Passengers are now left scrambling for alternative arrangements, with no clear solution in sight. This situation highlights the challenges that both passengers and airlines face, especially when unforeseen disruptions occur. Air Iceland Connect has yet to provide a clear timeline for when operations will return to normal.
Affected Cities and Airports
Theaffected cities and airports, Keflavik International Airport (KEF / BIKF) located in Reykjavik, Iceland, and Narsarsuaq Airport (UAK / BGBW) situated in Narsarsuaq, Greenland. These two airports serve as the key locations for the cancelled flights, with Keflavik being the main international gateway to Iceland and Narsarsuaq serving as a significant point for travel within Greenland.
Flight CancellationsIdentTypeOriginDestinationScheduled Departure TimeFXI133DH8BKeflavik Int’l (KEF / BIKF)Narsarsuaq (UAK / BGBW)Sat 05:40 PM GMTFXI134DH8BNarsarsuaq (UAK / BGBW)Keflavik Int’l (KEF / BIKF)Sat 08:25 PM -01Affected Routes
The affected flight routes. The first route is from Keflavik International Airport (KEF / BIKF) in Reykjavik, Iceland, to Narsarsuaq Airport (UAK / BGBW) in Greenland. The second route operates in the reverse direction, from Narsarsuaq Airport (UAK / BGBW) back to Keflavik International Airport (KEF / BIKF). These routes connect the two regions, facilitating travel between Iceland and Greenland.
Details of the Flight CancellationsFXI133: Keflavik to Narsarsuaq
Flight FXI133 was scheduled to depart from Keflavik International Airport (KEF) in Reykjavik, Iceland, at 05:40 PM GMT on Saturday. The flight was meant to travel to Narsarsuaq Airport (UAK) in Greenland, covering a distance of approximately 747 miles (1,202 kilometers). A De Havilland Dash 8 aircraft typically operates this route, and the expected flight duration is about 3 hours.
However, Air Iceland Connect made the decision to cancel this flight for reasons that have yet to be fully disclosed. The sudden cancellation left passengers, many of whom were on connecting flights or had important engagements in Greenland, stranded at Keflavik International Airport. Many were unaware of the cancellation until they arrived at the airport, further compounding the travel turmoil.
FXI134: Narsarsuaq to Keflavik
Flight FXI134 was scheduled to depart from Narsarsuaq Airport (UAK) at 08:25 PM -01, returning passengers to Keflavik International Airport (KEF). This flight operated in the reverse direction of FXI133, serving as the crucial return leg for travelers visiting Greenland. Like its counterpart, FXI134 was also cancelled, intensifying the disruption.
The cancellation of FXI134 meant that passengers scheduled to return to Iceland were left without an alternative option to get back home on the same day. Passengers were forced to find other means of transportation, including rebooking with other airlines, and adjusting their travel schedules significantly. The cancellations impacted not only those traveling on the affected flights but also passengers who had made connecting arrangements.
What to Do if Your Flight Gets Cancelled: A Quick Guide
Flight cancellations can be frustrating, but knowing the right steps to take can help minimize stress. Here’s what you can do if you find yourself in this situation:
Stay Updated
Monitor your email, phone, and the airline’s app for rebooking confirmation or further announcements.
Stay Calm and Check for Updates
As soon as you learn your flight is canceled, stay calm and check for updates. Many airlines will notify you via text, email, or their app. Visit the airline’s website for real-time updates on the situation.
Contact the Airline
Reach out to the airline’s customer service either in person at the airport or over the phone. If you’re at the airport, head to the service desk. If you’re not, try calling or using the airline’s online chat system to avoid waiting in long queues.
Know Your Rights
Familiarize yourself with the airline’s policies regarding cancellations. Many airlines offer rebooking options or compensation, especially if the cancellation is within their control. In the EU, for example, passengers are entitled to compensation under certain conditions.
Consider Alternative Flights
Ask the airline about the next available flight. If you can’t find a suitable option, consider booking a new flight through another airline, or check for other forms of transport like trains or buses.
The recent cancellations of flights FXI133 and FXI134 by Air Iceland Connect have disrupted travel plans for many passengers between Keflavik and Narsarsuaq. While the airline has taken steps to address the situation, the incident highlights the challenges faced by regional air services in maintaining reliable operations. Passengers are advised to stay informed and consider protective measures when planning travel in these regions.
Source: FlightAware
