Tech company scrambles to keep users on KakaoTalk as profits slide

20251003N Kakao Talk

The KakaoTalk app boasts 50 million users, well over 90% of South Korea’s population. © Reuters

NAMI MATSUURA

SEOUL — South Korean internet group Kakao has given its flagship app the biggest revamp ever, pinning its hopes on generative artificial intelligence as a way to break out of slow growth, though the initial reception has been mixed.