More than half U.S. employees use artificial intelligence in their jobs, according to the latest Gallup polling, which found that American companies’ use of AI surged significantly in the second quarter.
A survey released Tuesday found that 52% of U.S. employees now say they use AI at least a few times a year, up from 27% two years ago. It marks the first time in Gallup’s polling that more than half of American employees reported using AI.
The survey found the most common use of these models is helping employees draft, revise and find information.
Fifty-one percent report using AI for writing and editing, 49% said search or research and 39% cited general assistance or problem-solving.
A third of employees use AI in their role a few times a week or more – 15% use it daily. People who use AI tools frequently are more likely to use the chatbot for all their tasks.
Nearly half – 47% – of the survey’s respondents reported that their organization has integrated AI tools to improve productivity, efficiency or quality, up from 41% in the last quarter. Twenty percent of people surveyed do not know if their organization has adopted AI technology.
The survey found that AI has had a major effect on respondents’ productivity. Employees that use AI for coding assistance, process automation and creating decks or presentations rated AI’s capabilities for work the most highly, with more than three-fourths of respondents viewing AI’s impact in those areas as somewhat or extremely positive.
The survey also found AI-assisted productivity increases as employees use AI for more tasks. Among those who use AI for one or more tasks, 45% reported it had a somewhat or extremely positive impact on their personal productivity. But among employees who use AI for seven or more purposes, 90% reported a positive impact on productivity.
The findings come as Americans say they are increasingly skeptical about AI’s impact. A Pew Research Center Poll in February found that 31% of respondents expected AI to have a negative effect on them personally, and 40% expected it would have a negative impact on society as a whole, over the next 20 years. Adults under the age of thirty were more likely to agree that increased use of AI will have a negative effect.
Americans’ concerns extended to government regulation of AI. The same poll found that two-thirds of Americans had little to no confidence that the U.S. government will regulate AI effectively, up 5% since respondents were last asked in 2024. Respondents did not trust U.S. companies either, with about six-in-ten adults surveyed reporting they were not confident in companies’ ability to develop and use the tools responsibly.