Microsoft attributed part of the growth to new features, including agent mode. This function allows Copilot to complete multi-step tasks directly inside applications. It now operates as the default experience across Word, Excel, and PowerPoint.
Nadella said, “Agent mode is now the default experience across Copilot, Word, Excel, and PowerPoint.” He added, “You now have a new way to delegate and complete work using Copilot.” The feature enables users to automate workflows within documents without switching tools.
The company also confirmed that Copilot supports multiple AI models. Nadella said, “You now have access in chat to multiple models by default.” He explained that the system uses intelligent routing to select the best model for each task. He added, “You can use multiple models together to generate optimal responses.”
Microsoft 365 Copilot includes integrations with external AI systems such as Claude from Anthropic. This approach allows the platform to combine capabilities from different models within a single interface. The company stated that these updates aim to improve task execution and response quality.
Microsoft presented the Copilot data alongside its broader earnings results. The company reported continued growth in cloud services, supported by AI-driven demand. The Copilot figures form part of its wider strategy to expand AI integration across enterprise software.