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Browsing Tag

Customer Data Platforms (CDP)

5 posts
AAgentic AI
Microsoft Expands AI Capabilities Across Sales and Customer Experience
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Microsoft Enhances Agentic AI Sales and Customer Insights

  • April 28, 2026
Microsoft has introduced new marketing and sales enhancements to shift teams from reactive, fragmented approaches to proactive, continuous, and conversational.  The announcement was part of a…
MMicrosoft
Amazon, Meta & Microsoft join UCP technical council
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Amazon, Meta & Microsoft join UCP technical council

  • April 27, 2026
Amazon, Meta, Microsoft, Salesforce and Stripe have joined the Technical Council of the Universal Commerce Protocol, doubling its…
AAgentic AI
SAP & Google Cloud launch multi-agent marketing AI
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SAP & Google Cloud launch multi-agent marketing AI

  • April 23, 2026
SAP and Google Cloud have expanded their partnership to deploy multi-agent artificial intelligence for marketing. The first use…
AAI
Benioff Rejects SaaS-pocalypse Fears as AI Reshapes Enterprise Software
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Benioff Counters Concerns Saying AI Will Not Destroy SaaS

  • April 22, 2026
Marc Benioff believes that AI will increase the value of Salesforce, rather than reduce it.  Speaking to the Wall…
AAI
Khoros launches Aurora AI and Iris AI after IgniteTech acquisition
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Khoros Launches Aurora AI and Iris AI

  • April 15, 2026
In May, IgniteTech quietly acquired Khoros. No fanfare. No keynote with a Steve Jobs-style “one more thing.” Just…
AI
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