SurveyMonkey Launches Claude Connector for End-to-End Survey Workflows
The Gist Survey workflow integration. SurveyMonkey surveys can now be created and analyzed within Claude. Real-time feedback analysis.…
Twilio Launches Agentic Era Platform at SIGNAL
The Gist Four capabilities, all GA. Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect are generally available…
Lloyds Banking Group Unveils Envoy
WHY THIS MATTERS: The launch of Envoy by Lloyds Banking Group highlights the critical industry shift from AI…
Adobe Expands Partner Network to Scale Agentic AI in Enterprise CX, ETCIO
For years, the promise of seamless, personalized customer experiences has bumped up against the messy reality of fragmented…
Will Your Customers Trust an Agentic Commerce Future?
The Gist Agentic commerce is closer than many think. Retail leaders describe a three-phase shift from AI-enhanced storefronts…
Cisco IQ is generally available. Here’s what that actually means.
We’ve fused 40 years of Cisco expertise with agentic intelligence to help IT leaders move from reactive firefighting to…
Microsoft Bets on Agentic AI to Reframe Customer Experience as a Business Growth Driver
The Gist AI-powered automation. New agentic features automate routine CX and sales tasks. Real-time voice integration. Voice agents…
ASAPP Deploys 5 AI Agents Across Contact Center Lifecycle
The Gist Integrated AI agents. ASAPP adds five specialized AI agents to CXP. End-to-end automation. Agents target full…
ReBid launches unified agentic creative intelligence tool
ReBid announces the launch of its Unified Agentic Creative Intelligence Tool, an advanced Agentic AI-powered solution that analyzes competitor…
NVIDIA (NVDA), Adobe (ADBE), WPP Expand Partnership to Integrate Agentic AI into Marketing
NVIDIA Corporation (NASDAQ:NVDA) is one of the best technology stocks to buy for the next decade. On April…
PolyAI Agent Development Kit: AI-Native CX Development for Enterprise Teams
The Gist New toolkit: PolyAI launched its Agent Development Kit (ADK), designed to let enterprise developers build and…
The Home Depot Launches AI-Powered Phone Agents Through Google Cloud’s Gemini
The Home Depot recently announced new AI-powered phone agents built with Google Cloud’s Gemini Enterprise for Customer Experience.…