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Browsing Tag

ITOM

5 posts
AAgentic AI
ServiceNow’s $1B AI Milestone: Governance as Growth Story
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ServiceNow’s $1B AI Milestone: Governance as Growth Story

  • July 28, 2026
ServiceNow reported on July 22 stronger than expected second quarter 2026 results and said its AI business crossed…
AAgentic AI
The path to autonomous operations: Why observability is the reliability layer for AI
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The path to autonomous operations: Why observability is the reliability layer for AI

  • June 15, 2026
The enthusiasm for artificial intelligence (AI) adoption is at its highest, and rightly so. AI is already transforming…
AAgentic AI
Wipro expands ServiceNow tie-up on agentic AI workflows
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Wipro expands ServiceNow tie-up on agentic AI workflows

  • June 1, 2026
SOFIAH NICHOLE SALIVIO News Editor Wipro has expanded its partnership with ServiceNow to cover agentic AI workflows across…
AAgentic AI
Workday launches AI agents for IT support & travel
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Workday launches AI agents for IT support & travel

  • May 24, 2026
Workday has introduced Sana for IT Service Management and a new Sana Travel Agent, extending its AI tools…
AAgentic AI
Freshworks launches Freddy AI Agent Studio for service
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Freshworks launches Freddy AI Agent Studio for service

  • May 15, 2026
SOFIAH NICHOLE SALIVIO News Editor Freshworks has launched Freddy AI Agent Studio within Freshservice, expanding its artificial intelligence…
AI Europe
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