Your AI Notetaker Would Like a Word
The modern meeting has acquired a new participant. It doesn’t contribute, laugh at jokes or pretend to understand…
Why AI Shopping Agents Are Retail’s New Mall Anchor
Every morning, they start showing up to shop. By the time the East Coast is at work, the…
Bretton AI CEO Wants Banks to Kick the AI Tool Habit
Every artificial intelligence (AI) tool a bank adds to solve one risk problem gives it another vendor to…
Boost CEO: Transaction Data Is B2B Payments’ AI Superpower
As PYMNTS CEO Karen Webster told a podcast audience for last year’s B2B event, nothing is boring about…
AI Is Coming for Your Job Title
Artificial intelligence may or may not take your job, but it has already broken into the human resources…
AI Agents Take the Checkout
AI agents have moved from the wish list to the shopping cart. The next test is simple: Can…
PYMNTS | Are Agents the Anti-Influencer?
Agentic commerce is about to answer a question direct selling has been circling for ninety years. Can a…
Digital Shopping Evolves as AI Agents Enter the Equation
A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants…
The AI You’re Given vs. the AI You Chose
There’s a number in the latest PYMNTS Intelligence consumer survey that ought to get the attention of everyone…
AI-Powered Shopping: Consumer Behavior & Retail Insights
The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new…
Why OpenAI, Amazon and Apple Want to Be Your Smartphone
On January 9, 2007, Steve Jobs stood on stage at Macworld and introduced three products. An iPod with…
The Battle for AI Isn’t About Models — It’s About Habits
Think about how you shop. Not how you used to shop, but how you actually shop now. You…