Quiq Governs Voice, Messaging & Agents in One CX Layer
The Gist Voice AI launch. Quiq adds real-time Voice AI to its CX platform. Unified interactions. Context persists…
Chatbase Merges Phone and Chat Into One AI Agent
The Gist Voice channel integration. Chatbase adds AI voice support to its existing chat agent platform. Unified workflows.…
SurveyMonkey Launches Claude Connector for End-to-End Survey Workflows
The Gist Survey workflow integration. SurveyMonkey surveys can now be created and analyzed within Claude. Real-time feedback analysis.…
Microsoft Bets on Agentic AI to Reframe Customer Experience as a Business Growth Driver
The Gist AI-powered automation. New agentic features automate routine CX and sales tasks. Real-time voice integration. Voice agents…
ASAPP Deploys 5 AI Agents Across Contact Center Lifecycle
The Gist Integrated AI agents. ASAPP adds five specialized AI agents to CXP. End-to-end automation. Agents target full…
DOJO AI Raises $6M Seed Round to Expand Agentic Marketing Platform
The Gist Seed round closed. Armilar led the $6 million raise at a $30 million valuation. Proactive AI…