Microsoft AI Workforce Forecasting for Contact Centers
Microsoft is aiming to turn workforce engagement management into something more ambitious than a scheduling tool. With new…
Agentic AI Is Revolutionizing HR Tech in Mexico: Orbio
Q: What differentiates Orbio from traditional workforce management platforms, and how is it transforming the HR technology sector?…
‘Stop prompting, start delegating’: Anthropic exec to banks
Key insight: McNamara broke down three types of agentic deployment she sees in the financial industry — internal…
‘Stop prompting, start delegating’: Anthropic exec to banks
Key insight: McNamara broke down three types of agentic deployment she sees in the financial industry — internal…
isolved Introduces Autonomous AI Agents Built to Own HR
LAS VEGAS, June 16, 2026 (GLOBE NEWSWIRE) — Connect For Partners — isolved® today unveiled the first autonomous…
NiCE Declares the Era of Bolted-On AI Is Over
NiCE has used its annual NiCE World conference in Orlando to announce three AI initiatives: AI-native CX platform…
SAP Sapphire: AI Agents Will Force HR to Rethink Workforce Management
One of the biggest questions for HR leaders in technology now is not whether AI agents can do…
Google and Workday target HR transformation with enterprise AI agents
Google Cloud and Workday have expanded their strategic partnership to bring artificial intelligence agents deeper into enterprise HR…
How ServiceNow Rebuilt Its Workforce with AI Agents
Can agentic AI deliver measurable results inside a real enterprise – or is it still a vendor promise?…
YY Group Launches OpenClaw Agentic AI Deployment Across Southeast Asia Hotel Clients (YYGH)
blockchain ©Shutterstock The company’s initial OpenClaw rollout introduces AI-driven workflow automation into hotel operations, with management highlighting potential…
Microsoft Dynamics 365 AI Credit Estimation Redefines WFM
Microsoft has introduced AI Credit Estimation in Dynamics 365 Customer Service and Dynamics 365 Contact Center to forecast…
Calabrio Workforce Management Earns the Solutions Partner with Certified Software Designation From Microsoft
Designation Recognizes Calabrio WFM for Delivering Software Solutions Built on the Microsoft Cloud That Demonstrate Interoperability and Meet…