{"id":111104,"date":"2026-07-19T13:58:10","date_gmt":"2026-07-19T13:58:10","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/111104\/"},"modified":"2026-07-19T13:58:10","modified_gmt":"2026-07-19T13:58:10","slug":"banks-ramp-up-ai-assistants-to-boost-productivity","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/111104\/","title":{"rendered":"Banks ramp up AI assistants to boost productivity"},"content":{"rendered":"<p>                        <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAQAAAAe\/WZNAAAAEElEQVR42mM8U88ABowYDABAxQPltt5zqAAAAABJRU5ErkJggg==\" alt=\"FILE PHOTO: Billboards advertising artificial intelligence services in San Francisco\" class=\"img-responsive lazyload full default\" width=\"1763\" height=\"1175\" data- data-\/><\/p>\n<p>A billboard advertising artificial intelligence services is visible by a highway July 29 in downtown San Francisco.<\/p>\n<p>            Carlos Barria, Reuters<\/p>\n<p>&#8220;The digital employee has a login, it can actually operate in the systems, and it actually has a &#8230; human manager that&#8217;s responsible for training it, making sure that it actually is doing all the right things, like a performance review, if you will, quality control, and it has tasks every day,&#8221; Vince said on the podcast, explaining the role of its digital assistant named Payment Pete.<\/p>\n<p>BNY did not respond to requests for comment.<\/p>\n<p>At UBS, financial advisers have agents that send thousands of alerts daily about the need for action, such as if a client has an annuity maturing and needs to reinvest.<\/p>\n<p>&#8220;They gather all internal information from meetings, accounts and email communications,&#8221; said Richard James, head of AI product at UBS. Once a financial adviser makes a decision about a transaction with the client, AI agents can trade and complete money transfers, according to James. The bank says AI is allowing advisers to use 70% of their time talking to clients instead of doing routine tasks.<\/p>\n<p>Goldman Sachs teamed up earlier this year with Anthropic to develop agents that will do tasks like trading and transaction accounting, client vetting and onboarding, while JPMorgan sees areas like corporate treasury as ripe to be transformed by agentic AI. Meanwhile, Citi is preparing to roll out an AI-enabled virtual wealth management \u201cteam member.\u201d<\/p>\n<p>&#8220;Banks are increasingly using agentic AI and figuring out more ways to use it because it has a lot of potential,&#8221; said Bhavi Mehta, global lead for advanced analytics in financial services at Bain &amp; Co.<\/p>\n<p>Bank investors have been asking about the return on investment on technology spends as AI investments continue to scale up.<\/p>\n<p>\u201cInvestors are asking, where should we be looking for ROI on these tech spends, and that\u2019s why banks are likely to focus on certain areas of AI spends where the returns are much more evident and can be scaled up,\u201d said Torrente.<\/p>\n","protected":false},"excerpt":{"rendered":"A billboard advertising artificial intelligence services is visible by a highway July 29 in downtown San Francisco. Carlos&hellip;\n","protected":false},"author":2,"featured_media":111105,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[179,7493,4788,14066,10298,57145,55877,1690,3815],"class_list":["post-111104","post","type-post","status-publish","format-standard","has-post-thumbnail","category-agentic-ai","tag-agentic-ai","tag-agentic-artificial-intelligence","tag-ai-regulation","tag-banking-technology","tag-digital-assistants","tag-financial-advisers","tag-lee-national","tag-productivity","tag-wealth-management"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/111104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=111104"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/111104\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/111105"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=111104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=111104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=111104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}