More
\npeople are turning to ChatGPT and other AI tools for health questions. The
\nanswers are fast, and they often sound reassuring and trustworthy, but Consumer Reports warns they aren\u2019t always accurate.<\/p>\n
If you\u2019re concerned about your health, AI chatbots such as
\nChatGPT, Microsoft Copilot and Google Gemini promise detailed answers in
\nseconds. One survey found 17% of adults ask AI chatbots health questions
\nat least once a month.<\/p>\n
\u201cThere are a lot of reasons you might go to a
\nchatbot for answers,” explained Kevin Loria, a health reporter for Consumer Reports. ” They can be quite good at generating a lot of information,
\nand they’re very comprehensive and easy to understand.\u201d<\/p>\n
However, experts say these chatbots aren’t always reliable. They
\ncan make up facts or mix up important details while confidently presenting
\ntheir answers as correct information. It\u2019s really hard to know when there are
\ninaccuracies, and these systems do get things wrong. We know that to be true.
\nFabrications can be hard to detect.<\/p>\n
People tend to over-trust AI-generated medical
\nadvice, a recent study found. Many respondents couldn\u2019t tell the difference
\nbetween an AI-generated answer and one from a real doctor.<\/p>\n
There are privacy concerns, too. AI systems are not
\nbound by the same privacy laws as your doctor’s offices. That means whatever
\ninformation you tell a chatbot could be used, sold, or even stolen in a data
\nbreach.<\/p>\n
Consumer Reports\u2019 advice is to use AI as a starting point
\nfor information, not for diagnosis or treatment. Keep your sensitive personal
\nhealth information private, and always verify what you learn using trusted
\nsources such as MedlinePlus, the Centers for Disease Control and Prevention, or
\na recognized medical organization.<\/p>\n
If you have questions that affect how you act on your own health, talk to your doctor. Chatbots should
\nnever be used in a medical emergency. Always call 911 for immediate help.<\/p>\n
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