{"id":126928,"date":"2026-08-01T21:14:40","date_gmt":"2026-08-01T21:14:40","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/126928\/"},"modified":"2026-08-01T21:14:40","modified_gmt":"2026-08-01T21:14:40","slug":"to-know-what-your-customers-think-just-ask-their-a-i-twins","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/126928\/","title":{"rendered":"To Know What Your Customers Think, Just Ask Their A.I. Twins"},"content":{"rendered":"<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">CVS Health wanted to know how to get people to take their medicine.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Millions of patients never fill their prescriptions, and many don\u2019t finish them. It was one of many questions that the company sought to answer and improve for its customers. So last fall, it turned to data collected from 400,000 people to look for answers.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">There was just one catch: They weren\u2019t actually people. Instead, they were \u201cagentic twins\u201d of real people created with artificial intelligence.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">The company that handled the data was Simile, a year-old start-up in Palo Alto, Calif. Simile says its technology can predict human behavior by tapping into its growing database of A.I. agents. That allows clients to test the reaction to new products or evaluate how their brand is being perceived by consumers. And, Simile promises, they can do so faster and cheaper than by running traditional market research studies.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">\u201cIf you\u2019re able to simulate the world, you can basically test out countless interventions,\u201d said Joon Sung Park, Simile\u2019s chief executive and co-founder. \u201cThis is sort of the window into humanity.\u201d<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">It\u2019s a bold sales pitch, and it appears to be working. In addition to CVS, Simile\u2019s fast-growing client list includes the consulting group Deloitte and Wealthfront, a financial services app.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">On Thursday, Simile is announcing $200 million in new funding at a $2 billion valuation. Less than six months ago, the company raised $100 million. Greenoaks led the latest round, which also included the existing investors Index Ventures, Hanabi, A*, Bain Capital Ventures, CVS Health Ventures and Definition.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Dr. Park, who is 32, launched Simile last year while finishing his Ph.D. in computer science at Stanford. The blueprint was a <a class=\"css-bhdv0x-linkClass\" href=\"https:\/\/arxiv.org\/abs\/2304.03442\" title=\"\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">research paper<\/a> he co-wrote in 2023 about A.I. agents simulate human behavior, such as dating or going to work, in an interactive environment modeled after the popular game Sims.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">\u201cThe first sentence that Joon shared with me was to simulate the entire planet,\u201d said Shardul Shah, an Index Ventures partner. \u201cAs a sci-fi nerd \u2014 like, I love \u201cHitchhiker\u2019s Guide to the Galaxy\u201d \u2014 this just lit my imagination on fire.\u201d<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Dr. Park\u2019s co-founders include Michael Bernstein and Percy Liang, both Stanford computer science professors. Dr. Bernstein is one of the authors of the seminal \u201cImageNet\u201d paper, which laid the foundations for modern computer vision technology, and Dr. Liang was the lead researcher for a paper that coined the term \u201cfoundation model\u201d in 2021. Lainie Yallen, who previously held go-to-market roles at the A.I. start-ups Hebbia and Valence, is also a founder.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Simile built its initial model by conducting two-hour interviews with 1,000 participants, who were selected to represent the broader population. The company used that data to design its core model for human behavior, then tested its responses against new answers from the human panelists.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Simile has since teamed up with Gallup and other partners to supplement its data with input from a few million people around the world. Simile\u2019s responses are now between 85 percent and 99 percent accurate, depending on the scenario and the population surveyed, according to the company\u2019s head of product, Mihika Kapoor.  The start-up says it already has enough data to tap into the A.I.-simulated opinions of very specific population groups.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">The company\u2019s product is a web interface in which users can select different populations that they want to run a simulation on. Simile generates revenue based in part on the number of agents that it models for its customers. That can range from hundreds of thousands to millions of agents.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">\u201cThe larger the panel, the higher the price,\u201d Dr. Park said.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Simile is not alone in the new field of A.I. simulation research. Start-up competitors include Helm, Artificial Societies, Rehearsals and Aaru.<\/p>\n<p class=\"css-aa8b97-Paragraph-baseStyles-paragraphTreatmentStyles-print evys1bk0\">Dr. Park envisions expanding beyond survey-based market research. He said he planned to develop \u201cdynamic simulations,\u201d in which A.I. agents are measured over time, such as testing products over the course of a week.<\/p>\n","protected":false},"excerpt":{"rendered":"CVS Health wanted to know how to get people to take their medicine. Millions of patients never fill&hellip;\n","protected":false},"author":2,"featured_media":126929,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[4801,405,25,7537,1549,52,63578,4462,1585,139],"class_list":["post-126928","post","type-post","status-publish","format-standard","has-post-thumbnail","category-agentic-ai","tag-advertising-and-marketing","tag-ai-agents","tag-artificial-intelligence","tag-artificial-intelligence-agents","tag-polls-and-public-opinion","tag-research","tag-simile-ai-inc","tag-stanford-university","tag-start-ups","tag-venture-capital"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/126928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=126928"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/126928\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/126929"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=126928"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=126928"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=126928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}