Monday.com is expanding its AI strategy, introducing AI agents, application development, and an AI assistant that works with business data already stored on its platform. The tools aim to help organizations automate routine processes while maintaining security, governance, and human oversight.<\/p>\n
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AI is moving from a tool employees use to complete individual tasks toward systems that can execute parts of business processes. That shift was the focus of monday.com\u2019s session on its AI agents”, Work in Motion,” where the company presented how organizations can use agents to automate recurring work while keeping people involved in decisions and execution.<\/p>\n
The approach is based on a premise that the value of an AI agent depends not only on its ability to perform a task, but also on the business context available to it. For monday.com, that context comes from the data and workflows organizations already manage through its platform.<\/p>\n
The company has evolved from a work management platform launched in 2014 into a multiproduct platform that includes work management, CRM, service and development tools. In 2026, the company says it reached US$1 billion in recurring revenue, giving it a broader base of organizational data and workflows on which to build its AI capabilities.<\/p>\n
AI Agents Move Into Routine Business Processes<\/p>\n
Monday\u2019s presentation highlighted research indicating that organizations are beginning to see measurable financial returns from AI agents, while integration remains a significant barrier to adoption. According to the company\u2019s data, 80% of respondents report measurable economic returns from agents, while 23% report significant ROI. A separate 2026 study cited in the presentation found that 46% of respondents identify integration with existing systems as the primary obstacle to implementing agents.<\/p>\n
For monday.com, this reinforces the importance of connecting agents to existing business processes rather than deploying them as isolated tools.<\/p>\n
The platform’s agents can be configured to plan, assign and direct work, with users defining their skills, permissions and execution conditions. The company also emphasizes a human-in-the-loop model, allowing employees to review agent activity and determine when actions should proceed.\u00a0<\/p>\n
For example, the company worked with a marketing team whose campaign-request process required emails, forms, manual brief creation and task assignment, a process that could take between one and one-and-a-half weeks. Using monday Vibe and AI agents, the workflow can now be done with a more dynamic campaign intake experience. The system gathers information such as campaign objectives, target audiences, channels, resources, and timing before organizing it within monday.com.<\/p>\n
An agent configured as a creative brief strategist can then use that information to produce a campaign brief containing objectives, audiences, key messages, KPIs, deliverables, and next steps. Another agent can organize those deliverables and assign them to the appropriate people.<\/p>\n
The platform also provides visibility into agent executions, including failed actions, allowing teams to monitor performance and identify issues rather than treating agents as autonomous systems operating without oversight.<\/p>\n
From AI Assistance to Application Development<\/p>\n
The company is also positioning monday Vibe as a way for business users to create applications based on data already stored in monday.com. One example involved an inventory management application for a telecommunications company operating warehouses and field locations. The existing process relied on spreadsheets, limiting visibility and traceability across inventory movements.<\/p>\n
The application created through monday Vibe was designed to connect with existing monday.com boards while providing a separate interface for warehouse employees. Through a mobile device, users could scan QR codes to register inventory movements, with the information updating the underlying data.<\/p>\n
The example illustrates a broader use case for AI-assisted application development: organizations can create interfaces around existing operational data without requiring every business need to become a separate software development project.<\/p>\n
The company presented the application as a way to improve inventory visibility and reduce manual data capture. The cited project targeted 30-second transaction registration, data capture 10 times faster than the previous process and projected documentation savings of 60% to 80% during the first year.<\/p>\n
Business Data Becomes the AI Layer<\/p>\n
Another component of monday.com’s strategy is its AI assistant, which the company presented as a way for users to query business information and support decision-making across its products. The assistant can analyze information within monday.com and connect with systems such as Slack, Outlook, Gmail and Salesforce. The presentation also showed a CRM example in which a user asked which opportunities were at risk and which deals should receive attention to close during the month. The resulting analysis identified opportunities with prolonged inactivity and highlighted areas for sales teams to prioritize.<\/p>\n
The company also emphasized that its AI capabilities can use different AI models depending on the task, rather than relying on a single model for every application. This approach is intended to match different capabilities to specific business requirements.<\/p>\n
Security and governance remain central to the strategy. monday.com says customer data remains within the parameters of the customer’s account and is not used to train AI models. Administrators can also define what information agents can access, what actions they can execute and the permissions assigned to them.<\/p>\n
The company also highlighted its relationship with AWS, including its participation in the AWS Partner Network and integration with Amazon Quick. Through an MCP-based connection, the companies demonstrated how users could query monday.com data from Amazon Quick, visualize project information and trigger actions without manually moving between systems.<\/p>\n","protected":false},"excerpt":{"rendered":"Monday.com is expanding its AI strategy, introducing AI agents, application development, and an AI assistant that works with…\n","protected":false},"author":2,"featured_media":140436,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[179,24,405,1075,14527,7537,13677,425,507,545,294,1590,1081,3199,134,7895],"class_list":["post-140435","post","type-post","status-publish","format-standard","has-post-thumbnail","category-agentic-ai","tag-agentic-ai","tag-ai","tag-ai-agents","tag-ai-cloud-data","tag-alliances","tag-artificial-intelligence-agents","tag-business-automation","tag-cloud-computing","tag-data-privacy","tag-digital-transformation","tag-genai","tag-israel","tag-mexico","tag-monday-com","tag-technology","tag-workflow-automation"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/140435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=140435"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/140435\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/140436"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=140435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=140435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=140435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}