{"id":145786,"date":"2026-08-20T06:38:11","date_gmt":"2026-08-20T06:38:11","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/145786\/"},"modified":"2026-08-20T06:38:11","modified_gmt":"2026-08-20T06:38:11","slug":"openai-seeks-to-one-up-anthropic-with-new-customer-privacy-protections-2","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/145786\/","title":{"rendered":"OpenAI seeks to one-up Anthropic with new customer privacy protections"},"content":{"rendered":"\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">As AI models have become more powerful, the potential for those models to be misused has grown \u2014 as has a clamor for safety guardrails that can stop such abuse from happening. AI companies must now walk a delicate tight rope between respecting their enterprise customers&#8217; privacy while also watching usage for possible issues.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">Sensing an opportunity to one-up its rival Anthropic, OpenAI just announced a privacy-centric safety approach to monitoring for misuse. The company <a href=\"https:\/\/openai.com\/index\/offering-zero-data-retention-for-frontier-models\/\" data-ylk=\"slk:is%20previewing;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;is previewing&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">is previewing<\/a> a new service to select customers that it calls Private Safety Processing. This is an automated system that watches for potential abuse while simultaneously retaining none of the customer&#8217;s data.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">This system clearly runs counter to Anthropic&#8217;s <a href=\"https:\/\/support.claude.com\/en\/articles\/15425996-data-retention-practices-for-covered-models\" data-ylk=\"slk:recently%20announced;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;recently announced&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">recently announced<\/a> data-retention policy. The policy, which has aggravated some customers, enables the AI lab to keep user data (all of their sessions \u2014 and the conversations therein) for a period of 30 days, when it comes to &#8220;covered models.&#8221; Those models include all Mythos-class models and &#8220;future models with similar capabilities,&#8221; the company says.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">This policy, which was announced in July, was designed for the purposes of safety, allowing the lab to sift and analyze potential impropriety. However, it <a href=\"https:\/\/www.wsj.com\/tech\/ai\/a-backlash-against-anthropic-is-brewing-in-silicon-valley-3b3ddc80?mod=article_inline\" data-ylk=\"slk:has%20deeply%20concerned;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;has deeply concerned&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">has deeply concerned<\/a> some enterprises that handle large amounts of sensitive data and don&#8217;t want it harbored (or inspected) by the AI lab.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">OpenAI \u2014 like most other AI companies \u2014 already afford customers a relative level of privacy by adhering to a policy known as Zero Data Retention. ZDR uses agents within the OpenAI API to monitor for abuse on a per session basis. In this way, customer data isn&#8217;t retained by the company but companies are still able to scan for bad activity without the need for human intervention. It&#8217;s worth noting that Anthropic also largely abides by ZDR \u2014 except when it comes to &#8220;covered models,&#8221; like Fable.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">OpenAI says that Private Safety Processing is a new technology that widens ZDR&#8217;s scope. It describes it as a form of long-horizon safety monitoring that assesses the inputs and outputs of multiple conversations \u2014 not just one. Again, the monitoring is conducted by an agent, which, if triggered, catches interactions and analyzes them across sessions for signs of potential misuse.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">The new tech helps OpenAI detect malicious use of AI that takes place over multiple sessions, a spokesperson told TechCrunch. A bad actor \u2014 hypothetically someone trying to engineer malware for a cyberattack \u2014 may spread out their requests to avoid detection. Private Safety Processing can analyze those multiple conversations for signs of abuse without human review of a user&#8217;s conversations.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">In the case where the system is triggered, it may send a &#8220;narrowly defined signal&#8221; to OpenAI that warns of a specific type of activity, the company says. Based on that signal, OpenAI can then decide whether &#8220;enforcement is necessary,&#8221; it says. If so, OpenAI will reach out to the customer for more context or to work with them on the issue and a customer may choose to share data with OpenAI at their discretion, the spokesperson said.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">By contrast, Anthropic notes that human review of customer data can occur, but only &#8220;through a controlled access path&#8221; that involves &#8220;a small set of approved reviewers.&#8221; Every one of those review sessions is &#8220;recorded in a tamper-proof log that reviewers cannot suppress or modify,&#8221; the company says.  <\/p>\n<p class=\"text text-block paragraph text-left neo-font-paragraph-xl-reg  yf-18d6y07\" style=\"text-decoration: none; font-style: normal; text-transform: none; text-align: inherit; font-variant-numeric: normal;\">The corporate competition between OpenAI and Anthropic is tense at the moment, with both companies looking for any opportunity to gain an advantage on the other. A <a href=\"https:\/\/www.wsj.com\/tech\/ai\/openais-second-quarter-sales-show-tepid-growth-compared-with-anthropic-5cb42998\" data-ylk=\"slk:recent%20report;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;recent report&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">recent report<\/a> showed that OpenAI&#8217;s Q2 grew more slowly than Anthropic. Anthropic&#8217;s annualized revenue run rate <a href=\"https:\/\/techcrunch.com\/2026\/08\/17\/anthropics-annualized-revenue-surges-to-65b\/\" data-ylk=\"slk:is%20now%20reportedly%20%2465%20billion;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;is now reportedly $65 billion&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">is now reportedly $65 billion<\/a>. Anthropic investors have said it <a href=\"https:\/\/www.ft.com\/content\/840ac156-af1c-4a82-b260-ae791072fcfa?syn-25a6b1a6=1\" data-ylk=\"slk:could%20IPO%20at%20%242%20trillion;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;could IPO at $2 trillion&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">could IPO at $2 trillion<\/a>, while OpenAI <a href=\"https:\/\/www.cnbc.com\/2026\/08\/19\/open-ai-ipo-timing-2027-friar.html\" data-ylk=\"slk:is%20also%20working%20on%20its%20IPO;elm:context_link;itc:0;sec:content-canvas;source:content-canvas%20default\" data-yga=\"{&quot;yLinkText&quot;:&quot;is also working on its IPO&quot;,&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yTrafficOrigin&quot;:&quot;content-canvas default&quot;}\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">is also working on its IPO<\/a>.  <\/p>\n","protected":false},"excerpt":{"rendered":"As AI models have become more powerful, the potential for those models to be misused has grown \u2014&hellip;\n","protected":false},"author":2,"featured_media":145787,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[53,10576,85,157],"class_list":["post-145786","post","type-post","status-publish","format-standard","has-post-thumbnail","category-openai","tag-anthropic","tag-customer-data","tag-data-center","tag-openai"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/145786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=145786"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/145786\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/145787"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=145786"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=145786"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=145786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}