last recorded in December 2025<\/a>.\u00a0<\/p>\nAdditionally, since August 2025, the University of Hawai\u02bbi M\u0101noa saw some of the highest numbers of text exchanges, with more than 32,000 student messages received by their chatbot, Bow. Meanwhile, the University of Hawai\u02bbi West O\u02bbahu\u2019s Pueo and Honolulu Community College\u2019s Niu saw the highest student engagement at 61% and 60%, respectively.<\/p>\n
These interactions are doing more than providing quick answers. Since January 2026, more than 3,000 automatic interventions have been completed, connecting students with specific and targeted resources, while 1,924 students were flagged for a staff follow-up. More than 1,900 student questions were answered without direct human interaction.<\/p>\n
ARTICLE CONTINUES BELOW AD<\/p>\n
\u201cThis technology is helping us shift from reactive to proactive support,\u201d said Kim Siegenthaler, senior advisor to the University of Hawai\u02bbi president. \u201cBy listening to students in real time, we\u2019re creating a more responsive system that provides students the support they need to succeed.\u201d<\/p>\n
The data from the first quarter also underscore the system\u2019s efficiency. The AI chatbots handled thousands of routine questions independently, saving staff 165 hours while still delivering immediate responses to students.<\/p>\n
Beyond individual interactions, the University of Hawai\u02bbi is using chatbot data to track broader trends. The report highlights areas of attention and potential stressors through regular temperature checks. These insights are helping campuses adjust outreach strategies and better align resources with student needs systemwide.<\/p>\n
ARTICLE CONTINUES BELOW AD<\/p>\n
At the start of the semester, 47% of University of Hawai\u02bbi community college students said they feel good about the term, and 33% said they feel nervous or overwhelmed, while 39% of University of Hawai\u02bbi four-year college students said they feel good about the semester, and 33% said they feel nervous or overwhelmed.<\/p>\n
ARTICLE CONTINUES BELOW ADARTICLE CONTINUES BELOW AD<\/p>\n
Of four-year and community college students, 40% said they need the most support in academics, followed by finances, wellness, and engagement.<\/p>\n
These interactions are part of a growing data-driven system designed to make sure that no student slips through the cracks, ensuring a proactive approach to student support.<\/p>\n
ARTICLE CONTINUES BELOW AD <\/p>\n","protected":false},"excerpt":{"rendered":"Data gathered from the University of Hawai\u02bbi AI chatbot is being used to identify when students may need…\n","protected":false},"author":2,"featured_media":17588,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[24,1604,25,12636,239,12637,12638,12639,235,12640,12641,12642],"class_list":{"0":"post-17587","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"tag-ai","9":"tag-ai-chatbot","10":"tag-artificial-intelligence","11":"tag-bow","12":"tag-honolulu-community-college","13":"tag-kim-siegenthaler","14":"tag-niu","15":"tag-pueo","16":"tag-student-engagement","17":"tag-university-of-hawaii","18":"tag-university-of-hawaii-at-manoa","19":"tag-university-of-hawaii-at-west-oahu"},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/17587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=17587"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/17587\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/17588"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=17587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=17587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=17587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"\"](\"https:\/\/www.europesays.com\/ai\/wp-content\/uploads\/2026\/04\/AIchatbotsfeatured.jpg\")
The chatbots of the University of Hawai\u02bbi campuses (Courtesy of the University of Hawai\u02bbi)<\/p>\n