{"id":35919,"date":"2026-05-12T11:00:10","date_gmt":"2026-05-12T11:00:10","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/35919\/"},"modified":"2026-05-12T11:00:10","modified_gmt":"2026-05-12T11:00:10","slug":"billions-in-prescriptions-go-unfilled-this-startup-is-using-ai-to-fix-that","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/35919\/","title":{"rendered":"Billions In Prescriptions Go Unfilled. This Startup Is Using AI To Fix That."},"content":{"rendered":"<p>Forus founder Sahir Jaggi<\/p>\n<p>ForusForus reached $1 billion valuation by dealing with the unglamorous admin work of processing scrips so patients can get the drugs they need.<\/p>\n<p>Nearly <a href=\"https:\/\/www.goodrx.com\/healthcare-access\/research\/third-of-americans-dont-fill-prescriptions-due-to-cost?srsltid=AfmBOooyMX1rEslyePUAsMTus1-BUH_fD6nYyBx3EAwUO5-B0pNFEzLS\" rel=\"nofollow noopener noreferrer\" target=\"_blank\" class=\"color-link\" title=\"https:\/\/www.goodrx.com\/healthcare-access\/research\/third-of-americans-dont-fill-prescriptions-due-to-cost?srsltid=AfmBOooyMX1rEslyePUAsMTus1-BUH_fD6nYyBx3EAwUO5-B0pNFEzLS\" data-ga-track=\"ExternalLink:https:\/\/www.goodrx.com\/healthcare-access\/research\/third-of-americans-dont-fill-prescriptions-due-to-cost?srsltid=AfmBOooyMX1rEslyePUAsMTus1-BUH_fD6nYyBx3EAwUO5-B0pNFEzLS\" aria-label=\"one third of Americans\">one third of Americans<\/a> never fill the prescriptions that their doctors order. Sahir Jaggi thinks AI can help. <\/p>\n<p>In 2023, he started Forus (then named Tandem) to develop AI software that can handle prescriptions\u2019 administrative backend. The moment a physician writes a scrip, Forus\u2019s system picks it up and processes it, figuring out nitty-gritty details like what medications a patient has tried previously and whether there are restrictions on which pharmacy can fill it. Both the doctor and the patient can see what\u2019s going on in real time. \u201cWe reduce a huge amount of headache, paperwork and phone calls,\u201d says Jaggi, 31. <\/p>\n<p>The company says that thousands of medical practices and health systems across the country currently rely on its tech, with a 10-fold annual increase for the past two years, driven almost entirely by word of mouth. Medical practices that use its software have seen an increase in prescription fill rates over time, Jaggi says. <\/p>\n<p>Forus said today that it had reached a $1 billion valuation, with $160 million in total funding. Its investors include Thrive Capital, General Catalyst and Accel, each of which led a previously unannounced round of funding. Forus said that its annualized revenue surpassed $10 million by yearend, and that it has roughly quintupled so far this year. That means annualized revenue is now tracking above $50 million. Jaggi was named to the <a href=\"https:\/\/www.forbes.com\/profile\/sahir-jaggi\/\" target=\"_self\" class=\"color-link\" title=\"https:\/\/www.forbes.com\/profile\/sahir-jaggi\/\" data-ga-track=\"InternalLink:https:\/\/www.forbes.com\/profile\/sahir-jaggi\/\" aria-label=\"Forbes 30 Under 30 Healthcare list\" rel=\"nofollow noopener\">Forbes 30 Under 30 Healthcare list<\/a> in 2025.<\/p>\n<p>\u201cThe most common experience patients have is getting a prescription. But despite how common it is, it is prohibitory for patients to get the medications they think they need,\u201d says Thrive Capital general partner Kareem Zaki. <\/p>\n<p>A former product leader at <a href=\"https:\/\/www.forbes.com\/sites\/brucejapsen\/2026\/05\/06\/oscar-health-reports-record-profit-as-obamacare-enrollment-jumps\/\" target=\"_self\" class=\"color-link\" title=\"https:\/\/www.forbes.com\/sites\/brucejapsen\/2026\/05\/06\/oscar-health-reports-record-profit-as-obamacare-enrollment-jumps\/\" data-ga-track=\"InternalLink:https:\/\/www.forbes.com\/sites\/brucejapsen\/2026\/05\/06\/oscar-health-reports-record-profit-as-obamacare-enrollment-jumps\/\" aria-label=\"health insurer Oscar\" rel=\"nofollow noopener\">health insurer Oscar<\/a><a href=\"https:\/\/www.forbes.com\/profile\/sahir-jaggi\/\" target=\"_self\" class=\"color-link\" title=\"https:\/\/www.forbes.com\/profile\/sahir-jaggi\/\" data-ga-track=\"InternalLink:https:\/\/www.forbes.com\/profile\/sahir-jaggi\/\" aria-label=\",\" rel=\"nofollow noopener\">,<\/a> Jaggi had a front row seat to the morass that is prescription drug coverage. Once a doctor prescribes a medication, it needs to be routed to the best pharmacy for insurance coverage. Patients may also need help navigating affordability programs for pricey specialty medications or dealing with an insurer\u2019s denial of coverage.<\/p>\n<p>\u201cI spent five years at Oscar, and every year I learned more about how complicated the system was and how hard it was to change from within even with the best of intentions and a lot of resources,\u201d Jaggi tells Forbes. <\/p>\n<p>\u201cToo few drugs make it to market and too few eligible patients receive treatment.\u201d\n<\/p>\n<p>Forus founder Sahir Jaggi<\/p>\n<p>Jaggi, who was born to Indian immigrants, grew up in upstate New York. Both of his grandfathers were entrepreneurs, one of whom built a company manufacturing capacitors in India. After getting an undergraduate degree in biomedical engineering from Columbia University, Jaggi landed at Oscar (cofounded by <a href=\"https:\/\/www.forbes.com\/profile\/josh-kushner\/\" target=\"_self\" class=\"color-link\" title=\"https:\/\/www.forbes.com\/profile\/josh-kushner\/\" data-ga-track=\"InternalLink:https:\/\/www.forbes.com\/profile\/josh-kushner\/\" aria-label=\"billionaire Thrive managing partner Josh Kushner).\" rel=\"nofollow noopener\">billionaire Thrive managing partner Josh Kushner).<\/a> He\u2019s one of dozens of Oscar alums who have launched companies, mostly in health tech, including <a href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/04\/16\/this-sam-altman-backed-18-billion-startup-bets-ai-can-get-drugs-through-clinical-trials-faster-formation-bio\/\" target=\"_self\" class=\"color-link\" title=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/04\/16\/this-sam-altman-backed-18-billion-startup-bets-ai-can-get-drugs-through-clinical-trials-faster-formation-bio\/\" data-ga-track=\"InternalLink:https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/04\/16\/this-sam-altman-backed-18-billion-startup-bets-ai-can-get-drugs-through-clinical-trials-faster-formation-bio\/\" aria-label=\"Formation Bio\" rel=\"nofollow noopener\">Formation Bio<\/a> and <a href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/02\/10\/this-startups-clever-way-to-cut-health-costs-helped-it-hit-a-14-billion-valuation\/\" target=\"_self\" class=\"color-link\" title=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/02\/10\/this-startups-clever-way-to-cut-health-costs-helped-it-hit-a-14-billion-valuation\/\" data-ga-track=\"InternalLink:https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/02\/10\/this-startups-clever-way-to-cut-health-costs-helped-it-hit-a-14-billion-valuation\/\" aria-label=\"Garner Health.\" rel=\"nofollow noopener\">Garner Health.<\/a><\/p>\n<p>The logistical headaches of getting drugs to patients aren\u2019t as glitzy as using artificial intelligence for drug discovery, but AI is well-suited to tackle them. Specialty drugs are a particular problem. Novel therapies for cancers and autoimmune diseases can cost thousands, or even hundreds of thousands, of dollars. They typically require separate processing from a specialty pharmacy and extra layers of approval for patients to get them. As with all medications, Forus works through those administrative complexities. It solves \u201cthe last-mile problem,\u201d says General Catalyst partner Chris Bischoff.<\/p>\n<p>Forus\u2019s main users are doctors and patients, but it doesn\u2019t charge them. Instead, the company has deals with pharmaceutical giants to help them market their drugs to the patients who need them. Developing a drug is a long, painstaking and extremely expensive process, costing well over $1 billion and taking a decade \u2013 making commercialization of those that do get approved a huge deal. <\/p>\n<p>Jaggi said that half of the top 10 global pharmaceutical companies are now partners, as are a number of fast-growing startups, and that the company is working on several large drug launches this year. Forus figures out how to process insurance for these new drugs and makes sure pharmacies have the medication in stock so that when doctors write those first prescriptions everything is set.<\/p>\n<p>Prescription drug spending is <a href=\"https:\/\/www.prnewswire.com\/news-releases\/us-prescription-drug-spending-poised-to-cross-1-trillion-302758828.html\" rel=\"nofollow noopener noreferrer\" target=\"_blank\" class=\"color-link\" title=\"https:\/\/www.prnewswire.com\/news-releases\/us-prescription-drug-spending-poised-to-cross-1-trillion-302758828.html\" data-ga-track=\"ExternalLink:https:\/\/www.prnewswire.com\/news-releases\/us-prescription-drug-spending-poised-to-cross-1-trillion-302758828.html\" aria-label=\"expected to surpass $1 trillion this year,\">expected to surpass $1 trillion this year,<\/a> according to a new report from the American Society of Health-System Pharmacists \u2013 meaning more than $300 billion worth of therapies never get to patients. Ken Frazier, a special advisor at VC firm General Catalyst and chairman of its Health Assurance Initiatives, says that while he was CEO at Merck, patients didn\u2019t adhere to almost 50% of prescriptions and didn\u2019t fill some 35% of new scrips. \u201cIt is totally crazy because these drugs are really beneficial to patients,\u201d he says. \u201cWe owe it to everyone in the system to eliminate unnecessary barriers to getting the right drug to the right patient at the right time.\u201d<\/p>\n<p>In fact, about four in 10 U.S. adults have not taken their medication as prescribed over the past year due to costs, according to a <a href=\"https:\/\/www.kff.org\/health-costs\/americans-challenges-with-health-care-costs\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\" class=\"color-link\" title=\"https:\/\/www.kff.org\/health-costs\/americans-challenges-with-health-care-costs\/\" data-ga-track=\"ExternalLink:https:\/\/www.kff.org\/health-costs\/americans-challenges-with-health-care-costs\/\" aria-label=\"recent KFF poll.\">recent KFF poll.<\/a> Larger shares of lower income, uninsured, women, Black and Hispanic adults report drastic measures to cut costs, like swapping out their prescriptions for over-the-counter drugs or cutting pills in half. <\/p>\n<p>While prescription drugs are costly, taking them as prescribed both keeps people healthier and reduces healthcare costs broadly by preventing them from serious health consequences that may require surgery or land them in the ER.<\/p>\n<p>\u201cToo few drugs make it to market and too few eligible patients receive treatment,\u201d Jaggi says. \u201cScience should be the only limit to medicine.\u201d<\/p>\n<p>More From Forbes<\/p>\n<p><a class=\"embed-base color-body color-body-border link-embed embed-1 link-embed--long-title\" href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/04\/16\/this-sam-altman-backed-18-billion-startup-bets-ai-can-get-drugs-through-clinical-trials-faster-formation-bio\/\" target=\"_blank\" aria-label=\"This Sam Altman-Backed $1.8 Billion Startup Bets AI Can Get Drugs Through Clinical Trials Faster\" data-ga-track=\"forbesEmbedly:https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/04\/16\/this-sam-altman-backed-18-billion-startup-bets-ai-can-get-drugs-through-clinical-trials-faster-formation-bio\/\" rel=\"nofollow noopener\">ForbesThis Sam Altman-Backed $1.8 Billion Startup Bets AI Can Get Drugs Through Clinical Trials FasterBy Amy Feldman<\/a><a class=\"embed-base color-body color-body-border link-embed embed-3\" href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/03\/20\/this-serial-entrepreneur-wants-the-fda-to-approve-his-ai-doctor-certuma-martin-varsavsky\/\" target=\"_blank\" aria-label=\"This Serial Entrepreneur Wants The FDA To Approve His AI Doctor\" data-ga-track=\"forbesEmbedly:https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/03\/20\/this-serial-entrepreneur-wants-the-fda-to-approve-his-ai-doctor-certuma-martin-varsavsky\/\" rel=\"nofollow noopener\">ForbesThis Serial Entrepreneur Wants The FDA To Approve His AI DoctorBy Amy Feldman<\/a><a class=\"embed-base color-body color-body-border link-embed embed-5\" href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/03\/16\/roche-bought-thousands-of-nvidia-ai-chips-to-speed-up-drug-development\/\" target=\"_blank\" aria-label=\"Roche Bought Thousands Of Nvidia AI Chips To Speed Up Drug Development\" data-ga-track=\"forbesEmbedly:https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/03\/16\/roche-bought-thousands-of-nvidia-ai-chips-to-speed-up-drug-development\/\" rel=\"nofollow noopener\">ForbesRoche Bought Thousands Of Nvidia AI Chips To Speed Up Drug DevelopmentBy Amy Feldman<\/a><a class=\"embed-base color-body color-body-border link-embed embed-7\" href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/01\/12\/a-holy-grail-sleep-apnea-pill-could-be-on-the-market-next-year\/\" target=\"_blank\" aria-label=\"A &#039;Holy Grail&#039; Sleep Apnea Pill Could Be On The Market Next Year\" data-ga-track=\"forbesEmbedly:https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/01\/12\/a-holy-grail-sleep-apnea-pill-could-be-on-the-market-next-year\/\" rel=\"nofollow noopener\">ForbesA &#8216;Holy Grail&#8217; Sleep Apnea Pill Could Be On The Market Next YearBy Amy Feldman<\/a><a class=\"embed-base color-body color-body-border link-embed embed-9 link-embed--long-title\" href=\"https:\/\/www.forbes.com\/sites\/amyfeldman\/2026\/02\/17\/gene-editing-has-struggled-to-go-commercial-this-nobel-laureate-has-a-1-billion-plan-to-fix-that\/\" target=\"_blank\" aria-label=\"Gene Editing Has Struggled To Go Commercial. 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This Nobel Laureate Has A $1 Billion Plan To Fix That.By Amy Feldman<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Forus founder Sahir Jaggi ForusForus reached $1 billion valuation by dealing with the unglamorous admin work of processing&hellip;\n","protected":false},"author":2,"featured_media":35920,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[24,25,22645,22642,16525,459,2025,16764,1638,22644,22643,10446],"class_list":{"0":"post-35919","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-drug-access","11":"tag-forus","12":"tag-general-catalyst","13":"tag-health-tech","14":"tag-healthcare-ai","15":"tag-oscar","16":"tag-prescription-drugs","17":"tag-sahir-jaggi","18":"tag-tandem","19":"tag-thrive-capital"},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/35919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=35919"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/35919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/35920"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=35919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=35919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=35919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}