{"id":42070,"date":"2026-05-18T04:18:22","date_gmt":"2026-05-18T04:18:22","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/42070\/"},"modified":"2026-05-18T04:18:22","modified_gmt":"2026-05-18T04:18:22","slug":"josh-tyrangiel-book-excerpt-how-openai-and-khan-academy-made-a-chatbot","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/42070\/","title":{"rendered":"Josh Tyrangiel book excerpt: How OpenAI and Khan Academy Made a Chatbot"},"content":{"rendered":"<p class=\"css-ac37hb evys1bk0\">With a working prototype in place, Khan Academy\u2019s engineers began adding a front end and new tools. To address the panic about cheating, they built a chat history that allowed parents and teachers to search for evidence of plagiarism or bad behavior. They came up with a feature where students could talk to historical figures, and then created rules (must not be a genocidal maniac) to ensure that figure wasn\u2019t Hitler.<\/p>\n<p class=\"css-ac37hb evys1bk0\">Launch day for GPT-4 and Khanmigo was set for March 14, 2023, a Tuesday. \u201cThis is a story that I don\u2019t really like to tell a lot of people,\u201d Ms. Shieh said. \u201cBut 72 hours before launch, we still didn\u2019t have a model that they were satisfied with.\u201d As she frantically relayed Khan Academy\u2019s feedback to OpenAI\u2019s researchers, her anxiety spiked with every vibration of her phone. \u201cThey\u2019re texting: \u2018Jessica, it\u2019s Friday. Do you have an updated model yet?\u2019 Saturday: \u2018Do you have an updated model yet?\u2019 I was so, so nervous right until delivery.\u201d<\/p>\n<p class=\"css-ac37hb evys1bk0\">Khanmigo launched. Watching its introduction in classrooms in New Jersey and Indiana, I saw that some students immediately found it helpful. Others lost interest upon discovering it would not simply hand over the answers. Teachers tended to be more inspired users, and over time, Khan Academy shifted its engineering focus to add more than 30 new features for them \u2014 a reminder that A.I., like most of the technology that\u2019s preceded it, is rarely used the way you expect it to be.<\/p>\n<p class=\"css-ac37hb evys1bk0\">A year after the release, Mr. Khan was hardly euphoric. \u201cWe need to be realistic that there\u2019s no simple answer for student engagement,\u201d he told me. Even as Khan Academy touts a 731 percent increase in Khanmigo\u2019s reach year over year, Ms. DiCerbo has been bracing. \u201cSo far I am not seeing the revolution in education,\u201d she said. Khanmigo remains Khan Academy\u2019s major A.I. commitment, but the organization has also begun developing other products, including Writing Coach, a tool that helps students outline, draft and revise essays, to complement its core offerings from before the A.I. era.<\/p>\n<p class=\"css-ac37hb evys1bk0\">These are not admissions of failure \u2014 just recognition that there\u2019s a vast difference between a product release and a transformation. Everyone is fanatically impatient to know how the A.I. story ends, eager for gains large enough to offset their anxieties. But progress in education arrives slowly \u2014 unevenly distributed, heavily resisted and tangled up with ordinary human behavior. Khanmigo exists now as a reflection of the process through which it was born: Imperfect. Improving. And desperately in need of thoughtful humans to help it succeed.<\/p>\n","protected":false},"excerpt":{"rendered":"With a working prototype in place, Khan Academy\u2019s engineers began adding a front end and new tools. To&hellip;\n","protected":false},"author":2,"featured_media":42071,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[25,11965,970,580,3388,13748,25611,684,25627,2217,157,1588,25628,25626],"class_list":["post-42070","post","type-post","status-publish","format-standard","has-post-thumbnail","category-openai","tag-artificial-intelligence","tag-brockman","tag-california","tag-chatgpt","tag-e-learning","tag-education-k-12","tag-greg","tag-innovation","tag-khan","tag-khan-academy","tag-openai","tag-openai-labs","tag-sal-1976","tag-tutors-and-tutoring"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/42070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=42070"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/42070\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/42071"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=42070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=42070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=42070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}