{"id":54382,"date":"2026-05-28T21:12:11","date_gmt":"2026-05-28T21:12:11","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/54382\/"},"modified":"2026-05-28T21:12:11","modified_gmt":"2026-05-28T21:12:11","slug":"donald-thompson-ai-efficiency-trap-why-cutting-gen-z-jobs-is-a-strategic-mistake-wral-com","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/54382\/","title":{"rendered":"Donald Thompson: AI efficiency trap: Why cutting Gen Z jobs is a strategic mistake :: WRAL.com"},"content":{"rendered":"<p>As organizations rush<br \/>\nto adopt artificial intelligence, many are abandoning their support of<br \/>\nhigh-potential Gen Z workers. But when you fail to invest in young<br \/>\nprofessionals, you\u2019re missing <a href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC6703833\/\" rel=\"nofollow noopener\" target=\"_blank\">fresh perspectives<\/a> that will drive results now and long into<br \/>\nthe future.<\/p>\n<p>Entry-level jobs<br \/>\nare disappearing, which means fewer spots for young professionals. Since 2023,<br \/>\nentry-level job postings in the U.S. have <a href=\"https:\/\/www.reveliolabs.com\/news\/macro\/is-ai-responsible-for-the-rise-in-entry-level-unemployment\/\" rel=\"nofollow noopener\" target=\"_blank\">dropped 35%<\/a>, according to labor research firm Revelio Labs. <a href=\"https:\/\/www.theguardian.com\/business\/live\/2025\/oct\/09\/water-customers-bill-hike-winter-blackouts-risk-falls-stock-markets-pound-ftse-business-live-news\" rel=\"nofollow noopener\" target=\"_blank\">Two-fifths of global leaders<\/a> reduced or cut entry-level roles last year<br \/>\ndue to AI efficiencies. Another 43% plan to do the same this year. <\/p>\n<p>The logic is<br \/>\nstraightforward: In a tight economy, why pay for entry-level talent when<br \/>\ntechnology can handle routine tasks faster and cheaper? Why invest in an<br \/>\nunknown new hire, when you can invest in AI technology to help your experienced<br \/>\nprofessionals be twice as productive?<\/p>\n<p>It makes sense to protect your current employees and help<br \/>\nthem be more efficient. Your balance sheet improves, as does your quarterly<br \/>\nreport to your shareholders, your board, and <a>your<br \/>\ninvestors<\/a>. But this is 90-day <a>thinking,<\/a> when<br \/>\nyou need a five- or 10-year strategy. <\/p>\n<p>The business landscape is changing so fast that continuing<br \/>\nthe old way of thinking \u2014 even if you can do it twice as quickly \u2014 is business<br \/>\nsuicide. <\/p>\n<p>\t\t\t\t\t\t\tYoung employees<br \/>\nare fearless and creative<\/p>\n<p>To survive in this chaotic new economy, you need people<br \/>\nwho can see a problem from different perspectives, with no preconceived notions<br \/>\nof how that problem should be solved. You need people who are comfortable with<br \/>\ntechnology and able to use a variety of AI tools to achieve their goals. <\/p>\n<p>In organizations<br \/>\nI\u2019ve led, the youngest members of our teams have consistently been the most creative.<br \/>\nThey work for excellence, yet they have no fear when it comes to tough tasks. They<br \/>\naren\u2019t constrained by \u201cthat\u2019s how we\u2019ve always done it\u201d thinking. The<br \/>\ncombination of ambition, fearlessness and perspective leads to genuine innovation.<\/p>\n<p>For example, one of the companies I\u2019ve invested in had a problem<br \/>\nthat several people had been working on for months. Their intern saw the issue,<br \/>\nwatched a few videos on YouTube, and even though she\u2019s not a programmer, used<br \/>\nClaude.ai to write a Python script to address the issue. She tested her program,<br \/>\nand in less than a week, she had found a workable solution. <\/p>\n<p>This young professional had no historical knowledge of the<br \/>\nproblem or what had been tried before. What she did have was an insatiable<br \/>\ncuriosity, a different perspective, and a familiarity with various AI tools<br \/>\nthat were available. The final ingredient was the company\u2019s psychologically<br \/>\nsafe culture, which encouraged anyone with a good idea to come forward, try it,<br \/>\nand test it. \u00a0<\/p>\n<p>\t\t\t\t\t\t\tThe real<br \/>\ncompetitive advantage: Multigenerational teams<\/p>\n<p>Here\u2019s the catch:<br \/>\nCreativity only translates to business results when it\u2019s channeled and<br \/>\ndeveloped. A 20-year-old with a brilliant idea needs guidance from someone who<br \/>\nunderstands the business implications. They need mentorship from someone who&#8217;s<br \/>\nnavigated organizational politics, managed competing priorities, and learned<br \/>\nwhat drives revenue. <\/p>\n<p>The data backs<br \/>\nthis up. <a href=\"https:\/\/www.deloitte.com\/us\/en\/insights\/industry\/technology\/technology-media-and-telecom-predictions\/2026\/gen-ai-inside-software.html\" rel=\"nofollow noopener\" target=\"_blank\">Deloitte<\/a> found that 76% of Gen Z uses generative AI tools\u2014the highest rate of<br \/>\nany generation. This compares to 58% of Millennials, 36% of Gen Xers, and 20%<br \/>\nof baby boomers. In addition, a <a href=\"https:\/\/www.randstad.com\/press\/2026\/randstad-releases-new-workmonitor-2026-report\/\" rel=\"nofollow noopener\" target=\"_blank\">Randstad survey<\/a> reported that 78% of global workers learn<br \/>\nsoft skills from older colleagues. At the same time, 72% say they learn tech<br \/>\nand AI skills from Gen Z and Millennials. <\/p>\n<p>The companies<br \/>\nthat will win in an AI-powered economy aren\u2019t the ones that cut junior talent.<br \/>\nThey\u2019re the ones that build <a href=\"https:\/\/www.wral.com\/business\/engagement-performance-strong-multigenerational-relatoinships-donald-thompson-may-2026\/\" rel=\"nofollow noopener\" target=\"_blank\">multigenerational<br \/>\nteams<\/a>\u00a0\u2014 where Gen Z&#8217;s<br \/>\ncreativity and AI fluency combines with experienced workers\u2019 judgment and<br \/>\ninstitutional knowledge.<\/p>\n<p>\t\t\t\t\t\t\tHow leaders<br \/>\nshould actually approach AI adoption<\/p>\n<p>If you&#8217;re going<br \/>\nto adopt AI effectively, you need to think strategically about your workforce. Here\u2019s<br \/>\nwhat that means:<\/p>\n<p>Hire for cross-discipline<br \/>\nthinking. Leaders should be<br \/>\nhiring <a>less for<\/a> skills and more for broad<br \/>\nexperience. The ideal candidate is someone who understands marketing a little<br \/>\nbit, product development a little bit, coding a little bit. People who are<br \/>\ncurious and know how to use AI tools to accelerate their capabilities and<br \/>\nknowledge are going to be the new superstars in business.<\/p>\n<p>Give appropriate<br \/>\nrecognition and compensation for higher productivity.\u00a0 Employees<br \/>\nwho master AI tools are going to be more productive than their peers. They\u2019re<br \/>\ngoing to accomplish more in less time. If a <a href=\"https:\/\/talkerresearch.com\/the-impact-of-workers-getting-voluntold-to-do-more-work\/\" rel=\"nofollow noopener\" target=\"_blank\">young person is achieving more<\/a>, recognize their effort, so you don\u2019t lose<br \/>\nthem to competitors.<\/p>\n<p>Foster <a href=\"https:\/\/psychsafety.workplaceoptions.com\/\" rel=\"nofollow noopener\" target=\"_blank\">psychological safety<\/a> so all voices are heard. Junior employees often have the best ideas about how to use AI because<br \/>\nthey&#8217;re not constrained by \u201cthe way we&#8217;ve always done it.\u201d But they won&#8217;t speak<br \/>\nup if they don&#8217;t feel safe. Create an environment where a 24-year-old can<br \/>\nchallenge a 54-year-old&#8217;s approach without fear of retaliation. <\/p>\n<p>Provide<br \/>\nactionable feedback and professional development. Junior employees need to understand not just<br \/>\nwhat to do, but why it matters. Adjust roles so they are contributing in <a href=\"https:\/\/www.wral.com\/business\/ignite-team-meaningful-work-august-2025\/\" rel=\"nofollow noopener\" target=\"_blank\">meaningful ways<\/a>, not just checking AI outputs. Give them<br \/>\nfeedback and professional development opportunities to help them grow. <\/p>\n<p>\t\t\t\t\t\t\tThe strategic<br \/>\nchoice<\/p>\n<p>I\u2019ll leave you<br \/>\nwith one more fact: A <a href=\"https:\/\/cew.georgetown.edu\/cew-reports\/skills-shortages\/\" rel=\"nofollow noopener\" target=\"_blank\">Georgetown University study<\/a> estimates<br \/>\nthat 18.4 million experienced workers will retire by 2032. But only 13.8<br \/>\nmillion younger workers are entering the workforce with similar qualifications.<br \/>\nThe gap between those two groups \u2014 4.6 million people \u2014 is what Fast Company<br \/>\ndescribes as a \u201c<a href=\"https:\/\/www.fastcompany.com\/91483431\/companies-replaced-entry-level-workers-with-ai\" rel=\"nofollow noopener\" target=\"_blank\">demographic time bomb.\u201d<\/a> That means a<br \/>\nlot of companies will be looking to fill crucial roles over the next few years.<\/p>\n<p>Leaders who invest in Gen Z professionals today can take<br \/>\nadvantage of their AI fluency and relentless curiosity to drive innovation. The<br \/>\nresulting multigenerational teams will amplify professional growth, engagement,<br \/>\nand business objectives. These future-focused organizations will also have a<br \/>\nrobust talent pipeline when their competitors are scrambling to catch up. <\/p>\n<p>Cutting<br \/>\nentry-level jobs isn\u2019t a sustainable workforce strategy. It\u2019s a short-term<br \/>\ndecision with long-term consequences, because investing in young people is the<br \/>\nonly approach that wins over time. That\u2019s why I&#8217;m spending more <a href=\"https:\/\/www.wral.com\/business\/donald-thompson-humanities-ceo-edge-october-2025\/\" rel=\"nofollow noopener\" target=\"_blank\">time<br \/>\non college campuses<\/a>, looking for young people who will propel my businesses<br \/>\ninto the future.<\/p>\n<p>About<br \/>\nthe Author<\/p>\n<p>Donald Thompson is Managing<br \/>\nDirector of the Workplace Options Center for Organizational Effectiveness, host<br \/>\nof the <a href=\"https:\/\/donaldthompson.com\/podcast\/\" rel=\"nofollow noopener\" target=\"_blank\">High Octane<br \/>\nLeadership<\/a> podcast, and author of <a href=\"https:\/\/thediversitymovement.com\/product\/employee-engagement-handbook\/\" rel=\"nofollow noopener\" target=\"_blank\">The<br \/>\nEmployee Engagement Handbook<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"As organizations rush to adopt artificial intelligence, many are abandoning their support of high-potential Gen Z workers. But&hellip;\n","protected":false},"author":2,"featured_media":54383,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[24,25,382,10684],"class_list":["post-54382","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","tag-ai","tag-artificial-intelligence","tag-jobs","tag-wral-techwire"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/54382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=54382"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/54382\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/54383"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=54382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=54382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=54382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}