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\n <\/p>\nNHS England to roll out Microsoft 365 Copilot to 505,000 clinicians and support staff in largest implementation of its kind in the healthcare sectorNew agreement follows initial trial across 30,000 NHS workers, which found that using Copilot saved users 43 minutes on administration per day, enabling health workers to focus more time on careAgreement includes access to Copilot Studio, enabling NHS England to build and deploy AI agents to streamline existing processes with governance provided through Agent 365Deployment will be supported by extensive adoption and AI skilling program to ensure all NHS staff with access to Copilot can take full advantage of the benefits it delivers<\/p>\n
LONDON, June 8, 2026 \/PRNewswire\/ — NHS England on Sunday announced that it is significantly accelerating AI adoption across healthcare services by providing 505,000 clinicians and support staff with access to Microsoft 365 Copilot.<\/p>\n
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By providing access to the AI-powered assistant, NHS workers will be able to streamline administrative processes, improving capacity across NHS England Trusts, reducing costs and providing more time for patient care.<\/p>\n
Copilot helps users create, analyze and get work done faster. NHS England anticipates that Copilot will be harnessed in multiple ways across all aspects of the healthcare service, including:<\/p>\n
Ward clerks: Helping with patient discharge processes, service data analysis, rota building and bed managementMedical secretaries: Helping with meeting minutes and creating templates for consistencyCore services: Assisting HR, finance and procurement functionsManagement: Helping draft board papers, briefings, organizational analysis<\/p>\n
As part of the agreement, NHS organizations will also have access to Copilot Studio, enabling teams to build agents to automate and streamline workflows, reducing the time it takes to conduct research, analyze data, address HR-related enquiries or facilitate meetings.<\/p>\n
NHS England will be able to build and deploy agents centrally, while individual trusts will be able to build custom agents to solve trust-specific challenges, such as reducing help desk burdens, accelerating complaints and freedom of information requests, or improving financial analysis and processing. Agent 365 will ensure that all built agents are fully secure and adhere to all organizational policies and rules.<\/p>\n
The agreement follows the largest AI trial of its kind globally in healthcare<\/a>, which provided more than 30,000 NHS workers across 90 NHS organizations with access to Microsoft 365 Copilot. It found that AI-powered administrative support could save on average 43 minutes per staff member per day, equating to five weeks of time per person annually. Results from the trial showed that a full rollout of Microsoft 365 Copilot could save millions of hours every year.<\/p>\n Health Innovation and Safety Minister, Preet Kaur Gill, said: “Technology should support our NHS staff, not slow them down. Every day, doctors, nurses and other healthcare professionals spend valuable time on administrative tasks that take them away from patients. By rolling out Microsoft Copilot across the NHS, we can reduce that burden, free up clinicians’ time and help staff focus on what they do best \u2014 caring for patients.<\/p>\n “This government is putting innovation to work for patients: helping staff work more efficiently, improving productivity and supporting a modern NHS that delivers better care, faster access to treatment and better value for taxpayers.”<\/p>\n Rob Thompson, Chief Digital, Data and Technology Officer at NHS England, said:\u00a0“NHS England wants to\u00a0embrace\u00a0cutting-edge\u00a0technology,\u00a0and this Microsoft partnership will mean\u00a0staff can be freed from admin\u00a0so they can focus on what they want to be doing \u2014 treating patients.\u00a0Innovations like this will help drive NHS productivity so patients can get the treatment they need\u00a0sooner and there is better value for taxpayers.\u00a0\u00a0<\/p>\n “The potential to save\u00a0clinical\u00a0staff\u00a0nearly a\u00a0day’s worth of admin time every fortnight could be a gamechanger for patients.\u00a0We’re\u00a0making sure every pound is spent on cutting waiting times and boosting care through\u00a0the\u00a0Plan for Change\u00a0and 10 Year Health Plan.”\u00a0<\/p>\n Darren Hardman, CEO, Microsoft UK & Ireland, commented: “By rolling out Microsoft 365 Copilot at scale, NHS teams can cut through everyday admin and spend more time where it matters most. Bringing AI safely into the flow of healthcare will help ease pressures, improve productivity and support better decision-making across the health service. We’re proud to work with NHS England to help tackle some of its biggest challenges and accelerate digital transformation for the benefit of staff and patients alike.”<\/p>\n The deployment will be supported by a robust 12-month onboarding plan, with a rapid scale-up of 200,000 users within the first six months. An extensive training and adoption program will also ensure all NHS workers with access to Copilot and AI agents can take full advantage of the benefits they deliver.<\/p>\n
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