{"id":7175,"date":"2026-04-17T23:19:10","date_gmt":"2026-04-17T23:19:10","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/7175\/"},"modified":"2026-04-17T23:19:10","modified_gmt":"2026-04-17T23:19:10","slug":"will-drive-thru-ai-chatbots-take-jobs-news","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/7175\/","title":{"rendered":"Will drive-thru AI chatbots take jobs? | News"},"content":{"rendered":"<p data-olk-copy-source=\"MessageBody\">A robot may soon take your Blizzard order at Dairy Queens across the country. The fast-food chain has become the latest to adopt AI chatbot technology in the drive-thru lanes.<\/p>\n<p>\u201cWe\u2019re committed to delivering an exceptional experience to our fans and our staff,\u201d a Dairy Queen IT leader in a news release.<\/p>\n<p>The chain is working with\u00a0<a title=\"https:\/\/presto.com\/#:~:text=Experienced%20restaurant%20enthusiasts,Drive%2Dthru%20Voice%20AI%20Experts\" href=\"https:\/\/presto.com\/#:~:text=Experienced%20restaurant%20enthusiasts,Drive%2Dthru%20Voice%20AI%20Experts\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" data-auth=\"NotApplicable\" data-linkindex=\"0\">Presto<\/a>, a company that already provided similar technology to Carl\u2019s Jr. and Captain D\u2019s.<\/p>\n<p>It\u2019s not clear if the technology is coming to Memphis. Presto\u00a0<a title=\"https:\/\/presto.com\/\" href=\"https:\/\/presto.com\/\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" data-auth=\"NotApplicable\" data-linkindex=\"1\">claims<\/a>\u00a0it will make staff more efficient by allowing them to concentrate on other parts of the restaurant.\u00a0 However, economists believe it is a cost-saving strategy.<\/p>\n<p>&#8220;Fast food is so, so squeezed on their margins that what they&#8217;re really doing is they&#8217;re trying to cut costs at any standpoint,\u201d explained Michael Kofoed, assistant economics professor at the University of Tennessee at Knoxville.<\/p>\n<p>Kofoed told FOX13 fast food chains are trying to compete with fast casual dining restaurants that offer a better dining experience at similar prices.<\/p>\n<p>\u201cIf I can go spend $10 at Chili&#8217;s and get a burger, fries that are better than the ones I can get at McDonald&#8217;s, that puts downward pressure on fast food prices,\u201d he said.<\/p>\n<p>In May 2023, the Memphis economy had roughly 14,500 fast food and counter workers and 2,760 fast food cooks,\u00a0<a title=\"https:\/\/www.bls.gov\/oes\/2023\/may\/oes_32820.htm\" href=\"https:\/\/www.bls.gov\/oes\/2023\/may\/oes_32820.htm\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" data-auth=\"NotApplicable\" data-linkindex=\"2\">according to<\/a>\u00a0the U.S. Bureau of Labor and Statistics.<\/p>\n","protected":false},"excerpt":{"rendered":"A robot may soon take your Blizzard order at Dairy Queens across the country. The fast-food chain has&hellip;\n","protected":false},"author":2,"featured_media":7176,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[24,6458,25,3433,6459,6463,6460,6457,6456,6464,6462,6196,3748,6461,1003],"class_list":{"0":"post-7175","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"tag-ai","9":"tag-ai-chatbot-technology","10":"tag-artificial-intelligence","11":"tag-chatbot","12":"tag-food-chains","13":"tag-food-employees","14":"tag-food-prices","15":"tag-human-ai-interaction","16":"tag-instant-messaging","17":"tag-mcdonald","18":"tag-memphis","19":"tag-robot","20":"tag-tennessee","21":"tag-u-s-bureau-of-labor-and-statistics","22":"tag-university-of-tennessee"},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/7175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=7175"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/7175\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/7176"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=7175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=7175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=7175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}