{"id":79044,"date":"2026-06-19T02:19:14","date_gmt":"2026-06-19T02:19:14","guid":{"rendered":"https:\/\/www.europesays.com\/ai\/79044\/"},"modified":"2026-06-19T02:19:14","modified_gmt":"2026-06-19T02:19:14","slug":"new-forrester-study-shows-customers-who-unified-with-microsoft-security-benefited-from-124-roi","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/ai\/79044\/","title":{"rendered":"New Forrester study shows customers who unified with Microsoft Security benefited from 124% ROI"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Across many industries, organizations are unifying security and putting AI agents to work. Security teams are utilizing agents that reason, decide, and act on their behalf, under their governance. At Microsoft, we see this firsthand\u2014more than 80% of the Fortune 500 are already using AI.1 The promise of this moment is enormous. The responsibility that comes with it is just as significant. This year, Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact\u2122 (TEI) study\u00a0for our\u00a0AI-first, end-to-end security platform.<\/p>\n<p>What end-to-end security delivers<\/p>\n<p class=\"wp-block-paragraph\">Based on in-depth interviews with a survey of 362 customers and 11 security decision-makers using Microsoft Security solutions, the Forrester study revealed the impact of consolidating with Microsoft Security. To model the financial impact, Forrester aggregated insights into a single composite organization\u2014a global business-to-business (B2B) company with 10,000 employees\u2014and constructed a TEI framework that quantifies costs, benefits, and risks. Through its study, Forrester projected that an organization would experience the following over three years.<\/p>\n<p>Up to 30% reduction in the likelihood of a breach<br \/>Integrated protection across identities, endpoints, data, and infrastructure helps prevent attacks before they succeed.<\/p>\n<p>Up to 25% reduction in cost to remediate remaining attacks<br \/>End-to-end visibility and coordinated response cut the cost of incidents that do occur.<\/p>\n<p>Up to 23% reduced annual technology spend<br \/>Consolidating point solutions eliminates redundant tooling and the licensing and services that come with it.<\/p>\n<p>Up to 32% avoided headcount growth<br \/>Automation, integration, and self-service let teams scale without scaling proportionally.<\/p>\n<p>20% lower total cost of ownership\u2014$3.0M in TCO savings<br \/>A unified platform reduces the operating drag of running disconnected tools.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/ai\/wp-content\/uploads\/2026\/06\/Picture1-4.webp\" alt=\"Graphic showing results from a commissioned Forrester Total Economic Impact (TEI) study: 124% return on investment, under six-month payback period, and $16.6 million net present value.\" class=\"wp-image-148097 webp-format\"  data-orig-src=\"https:\/\/www.europesays.com\/ai\/wp-content\/uploads\/2026\/06\/Picture1-4.webp\"\/><\/p>\n<p class=\"wp-block-paragraph\">Based on interviews, Forrester\u2019s financial analysis found that a composite organization experiences $30.0 million in benefits over three years versus $13.4 million in costs, resulting in a net present value (NPV) of $16.6 million and an ROI of 124%.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/aka.ms\/E2ETEIReport\" rel=\"nofollow noopener\" target=\"_blank\">Read the full Forrester TEI study<\/a> for a complete methodology, assumptions, and detailed financial analysis.<\/p>\n<p class=\"has-body-large-font-size wp-block-paragraph\">Microsoft\u00a0Security allows us to deploy modern solutions and be on the leading edge of technologies at enterprise scale.\u201d\u00a0<\/p>\n<p class=\"has-body-large-font-size wp-block-paragraph\">\u2014Senior\u00a0information\u00a0security officer, NGO<\/p>\n<p>Value beyond what\u2019s measured<\/p>\n<p class=\"wp-block-paragraph\">The numbers tell part of the story. What we hear from defenders and what the Forrester study reinforces is that the real value of consolidation shows up in the work itself: faster decisions, less friction, more time spent on the cyberthreats that matter. That\u2019s especially true as AI changes both what cyberattackers can do and what defenders can build.<\/p>\n<p>Security for AI\u00a0\u2013\u00a0New solutions like\u202f<a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-agent-365\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Microsoft Agent 365<\/a>\u202fwith foundations of Microsoft Security, extend identity, governance, and control to AI agents, so customers can adopt them with confidence.\u00a0<\/p>\n<p>AI for Security\u00a0\u2013 <a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/ai-machine-learning\/microsoft-security-copilot\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Microsoft Security Copilot<\/a>,\u00a0together with Microsoft Defender, Entra and Purview provides AI-assisted insights to help defenders investigate, prioritize, and respond to security incidents.<\/p>\n<p>Security foundations for\u202f<a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/zero-trust\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Zero Trust<\/a>\u00a0\u2013\u00a0Identity\u00a0and access controls work consistently across the environment, without stitching together multiple vendors.\u00a0<\/p>\n<p>Simplified hiring and skill development\u00a0\u2013\u00a0Building on tools security teams already know makes it easier to recruit, onboard, and grow talent.\u00a0<\/p>\n<p>Improved employee experience\u00a0\u2013\u00a0Single sign-on and streamlined device onboarding reduce friction, so people can focus on their work.\u00a0<\/p>\n<p class=\"has-body-large-font-size wp-block-paragraph\">I like Microsoft because it\u2019s the only vendor that\u00a0provides\u00a0a single view or\u00a0a single location\u00a0for all the security needs: cloud posture, endpoint protection management, data loss prevention.\u00a0You don\u2019t have that many vendors today that have\u00a0the Swiss Army Knife-style platform.\u201d<\/p>\n<p class=\"has-body-large-font-size wp-block-paragraph\">\u2014Regional chief information security officer (CISO), engineering<\/p>\n<p>An evolving playbook for the agentic era<\/p>\n<p class=\"wp-block-paragraph\">An integrated approach to security is especially important as threat complexity grows\u2014some organizations use an average of 45 security tools,2 which can increase operational overhead and limit visibility. At the same time, AI-powered threats are accelerating. As human-led AI agents begin to respond to threats, a connected security model becomes even more critical\u2014extending consistent protections not only to traditional surfaces, but also to emerging layers such as prompts, models, plug-ins, and the agents themselves.<\/p>\n<p>Security as the core primitive of the AI stack<\/p>\n<p class=\"wp-block-paragraph\">As security systems evolve to meet the demands of the agentic era, we see security differently. In the agentic era, security should be the core primitive of the AI stack\u2014woven into and around every layer, ambient, and autonomous, like the AI it protects.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/ai\/wp-content\/uploads\/2026\/06\/Picture2-1-1024x576.webp\" alt=\"Diagram of a Microsoft AI-first end-to-end security platform, illustrating integrated solutions including Microsoft Defender, Sentinel, Entra, Intune, and Purview, supported by security services and threat intelligence across agents, people, and foundational layers.\" class=\"wp-image-148098 webp-format\"  data-orig-src=\"https:\/\/www.europesays.com\/ai\/wp-content\/uploads\/2026\/06\/Picture2-1-1024x576.webp\"\/><\/p>\n<p class=\"wp-block-paragraph\">This principle is why we built our platform end-to-end\u2014from identity and endpoint management to data security, compliance, and threat protection\u2014creating an agentic defense platform that unifies the security operations center (SOC) and uses AI to help defenders operate at machine speed with Microsoft Security Copilot. Microsoft Agent 365 extends on this foundation as the control plane for agents, giving security, IT, and business teams the visibility and controls they need to govern agents at scale. Built to work together natively, these aren\u2019t separate products that happen to integrate. They\u2019re a single platform designed for end-to-end security in the age of AI.<\/p>\n<p class=\"has-body-large-font-size wp-block-paragraph\">Microsoft has done an excellent job developing security\u00a0agents\u00a0such as identity and intelligence\u2026 Microsoft is innovating as fast as tech startups in the space.\u201d\u00a0<\/p>\n<p class=\"has-body-large-font-size wp-block-paragraph\">\u2014Global CISO, professional services<\/p>\n<p>Built to secure what comes next<\/p>\n<p class=\"wp-block-paragraph\">The era of agentic AI doesn\u2019t just raise the stakes for security. It changes what security should be. Alongside our customers and our partners, we\u2019re building the future of security. Read the full <a href=\"https:\/\/aka.ms\/E2ETEIReport\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Forrester Total Economic Impact\u2122 of Microsoft Security study<\/a>. Explore end-to-end <a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/solutions\/security-for-ai\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\/solutions\/security-for-ai\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Security for AI<\/a> to learn how to safeguard your AI platforms, apps, and agents with comprehensive solutions.<\/p>\n<p class=\"wp-block-paragraph\">To learn more about Microsoft Security solutions, visit our\u00a0<a href=\"https:\/\/www.microsoft.com\/en-us\/security\/business\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">website.<\/a>\u00a0Bookmark the\u00a0<a href=\"https:\/\/www.microsoft.com\/security\/blog\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Security blog<\/a>\u00a0to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (<a href=\"https:\/\/www.linkedin.com\/showcase\/microsoft-security\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Microsoft Security<\/a>) and X (<a href=\"https:\/\/twitter.com\/@MSFTSecurity\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">@MSFTSecurity<\/a>)\u00a0for the latest news and updates on cybersecurity.<\/p>\n<p class=\"wp-block-paragraph\">1<a href=\"https:\/\/www.microsoft.com\/en-us\/security\/security-insider\/emerging-trends\/cyber-pulse-ai-security-report\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Cyber Pulse: An AI Security Report.<\/a> Microsoft Security Insider.<\/p>\n<p class=\"wp-block-paragraph\">2Gartner Identifies the Top Cybersecurity Trends for 2025,\u201d March 3, 2025. <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-03-03-gartner-identifiesthe-top-cybersecurity-trends-for-2025\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-03-03-gartner-identifiesthe-top-cybersecuri\u2026<\/a><\/p>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"Across many industries, organizations are unifying security and putting AI agents to work. Security teams are utilizing agents&hellip;\n","protected":false},"author":2,"featured_media":79045,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[420,7829,320,9025,7828],"class_list":["post-79044","post","type-post","status-publish","format-standard","has-post-thumbnail","category-microsoft","tag-azure","tag-azure-ai","tag-microsoft","tag-microsoft-agent-365","tag-microsoft-ai"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/79044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/comments?post=79044"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/posts\/79044\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media\/79045"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/media?parent=79044"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/categories?post=79044"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/ai\/wp-json\/wp\/v2\/tags?post=79044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}