{"id":64225,"date":"2026-08-03T15:00:29","date_gmt":"2026-08-03T15:00:29","guid":{"rendered":"https:\/\/www.europesays.com\/australia\/64225\/"},"modified":"2026-08-03T15:00:29","modified_gmt":"2026-08-03T15:00:29","slug":"dead-people-booked-for-operations-in-nt-public-hospitals-due-to-acacia-failings-ama-says","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/australia\/64225\/","title":{"rendered":"Dead people booked for operations in NT public hospitals due to Acacia failings, AMA says"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">Dead people are being booked for operations in the Northern Territory&#8217;s public hospitals due to failures of a $335 million health IT system, the Australian Medical Association (AMA) says.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The peak body for doctors has revealed the latest issue for the troubled Acacia patient record system in its second submission to a parliamentary inquiry.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The AMA&#8217;s submission also says some doctors are afraid to speak up about Acacia&#8217;s issues because of confidentiality concerns and a fear of losing their jobs, labelling it a &#8220;chilling effect&#8221;.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Surgical services is the area most impacted by Acacia&#8217;s failings, the submission says, with doctors unsure how the system is booking dead people for operations.<\/p>\n<p><img decoding=\"async\" alt=\"The hallway inside a hospital's emergency department.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/australia\/wp-content\/uploads\/2026\/08\/71a0605633de06de9dc803908d159946.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Acacia was suspended from use at Royal Darwin Hospital&#8217;s emergency department because it was a threat to patient safety. (ABC News: Tristan Hooft)<\/p>\n<p class=\"paragraph_paragraph___QITb\">In an interview with the ABC, AMA NT branch president John Zorbas said an &#8220;incredibly laborious&#8221; audit process had been established to correct the dead patients issue.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Humans have had to move away from their day-to-day duties and dedicate time to fixing this problem and that should be a concern,&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Acacia was supposed to be one system that resulted in the closure of multiple legacy systems, but what we&#8217;ve ended up with is a system which doesn&#8217;t fully replace all the old functions, so we&#8217;re having to keep the old legacy systems alive.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;That means having to access them when things don&#8217;t quite match up in Acacia.\u00a0<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;It&#8217;s like having seven apps open on your desktop to do one process.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Dr Zorbas said Acacia was also creating several other errors impacting surgical services, including incorrect next-of-kin details being imported into a patient&#8217;s file.<\/p>\n<p><img decoding=\"async\" alt=\"A man with black hair and a purple shirt looks at the camera \" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/australia\/wp-content\/uploads\/2026\/08\/c77e63e4b239cd2f8aee9baa4f2ce4cb.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">John Zorbas says money has been wasted on Acacia. (ABC News: Marcus Kennedy)<\/p>\n<p>Inquiry hampered by doctors&#8217; fears<\/p>\n<p class=\"paragraph_paragraph___QITb\">First announced in 2016, the Acacia project was meant to integrate several legacy patient record systems into one.<\/p>\n<p class=\"paragraph_paragraph___QITb\">But having <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2025-02-01\/nt-acacia-software-patients-rdh-ed-health-dcdd-\/104879194\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/104879194\" rel=\"nofollow noopener\" target=\"_blank\">blown its budget on multiple occasions<\/a>, its rollout is only part-complete, leading to the parliamentary inquiry being established in February 2025.<\/p>\n<p><a href=\"https:\/\/www.abc.net.au\/news\/2024-01-12\/acacia-nt-health-it-system-suspended-in-emergency-departments\/103288380\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" rel=\"nofollow noopener\" target=\"_blank\">Patient record system a &#8216;disaster&#8217; in NT hospital<\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">The long-awaited rollout of a new $259 million digital health IT system at Royal Darwin Hospital has been criticised by emergency doctors.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The AMA&#8217;s submission said the inquiry had been hampered by an inability for doctors to provide evidence confidentially, in private.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Doctors approached do not have faith in NT Health, the Department of Corproate of Digital Development or whistleblower structures to protect them from retaliation,&#8221; the submission reads.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;This should be a primary concern for the [inquiry].<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Such chilling effects can only harm patients in the NT.\u00a0<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;There are a number of senior clinicians who could certainly provide further and more detailed information.&#8221;<\/p>\n<p><img decoding=\"async\" alt=\"The Royal Darwin Hospital building seen from a distance,  on a sunny day, with a red flower bush in the foreground.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/australia\/wp-content\/uploads\/2026\/08\/2a2517e0305724dbcc26ac0ca8e6b5a2.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Acacia was reintroduced into RDH in November 2025. (ABC News: Che Chorley)<\/p>\n<p class=\"paragraph_paragraph___QITb\">The submission also said the way forward for Acacia was to &#8220;retool&#8221; it as a patient administration system that only managed hospital logistics and patients names and appointments.<\/p>\n<p class=\"paragraph_paragraph___QITb\">This would see Acacia stripped of its clinical information functions.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The idea that we, the Territory, a very small jurisdiction with a very small budget, would be able to have one single system that would just work across all domains, primary care, tertiary care, it was a gargantuan task and was doomed from the start, to be honest,&#8221; Dr Zorbas said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The NT Health Department has been contacted for comment.<\/p>\n","protected":false},"excerpt":{"rendered":"Dead people are being booked for operations in the Northern Territory&#8217;s public hospitals due to failures of a&hellip;\n","protected":false},"author":2,"featured_media":64226,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[78158,22,21,8781,78161,6936,49739,78160,47606,47605,78159],"class_list":["post-64225","post","type-post","status-publish","format-standard","has-post-thumbnail","category-australia","tag-acacia","tag-au","tag-austrlia","tag-clp-government","tag-hospital-administration","tag-nt-government","tag-nt-health","tag-patient-systems","tag-rdh","tag-royal-darwin-hospital","tag-surgery-dead-patients"],"_links":{"self":[{"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/posts\/64225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/comments?post=64225"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/posts\/64225\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/media\/64226"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/media?parent=64225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/categories?post=64225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/australia\/wp-json\/wp\/v2\/tags?post=64225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}