{"id":104444,"date":"2026-05-12T09:29:08","date_gmt":"2026-05-12T09:29:08","guid":{"rendered":"https:\/\/www.europesays.com\/be-fr\/104444\/"},"modified":"2026-05-12T09:29:08","modified_gmt":"2026-05-12T09:29:08","slug":"un-outil-dell-fait-planter-les-pc","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/be-fr\/104444\/","title":{"rendered":"\u00ab Un outil Dell fait planter les PC \u00bb"},"content":{"rendered":"<p>Plusieurs PC de Dell Technologies planteraient fr\u00e9quemment avec un \u00e9cran bleu (BSOD) ou ne d\u00e9marreraient plus correctement. Un logiciel de Dell semble en \u00eatre la cause. <\/p>\n<p>Les utilisateurs d\u2019ordinateurs portables ou de bureau de Dell Technologies sont confront\u00e9s \u00e0 des bugs g\u00eanants. Les syst\u00e8mes ne d\u00e9marreraient plus correctement ou planteraient fr\u00e9quemment avec un BSOD (blue screen of death). C\u2019est ce que rapporte <a href=\"https:\/\/www.neowin.net\/news\/dell-pcs-are-running-into-constant-bsod-reboot-loops-and-windows-11-isnt-the-culprit\/\" rel=\"nofollow noopener\" target=\"_blank\">Neowin<\/a> sur la base de plusieurs t\u00e9moignages.  <\/p>\n<p>Les victimes du bug ont men\u00e9 leur propre enqu\u00eate. Sur la base des journaux d\u2019erreurs de Windows, le coupable semble \u00eatre Dell lui-m\u00eame. Plus pr\u00e9cis\u00e9ment, c\u2019est le logiciel SupportAssist du fabricant qui est au moins partiellement responsable du plantage. D\u2019autres utilisateurs <a href=\"https:\/\/www.dell.com\/community\/en\/conversations\/xps\/xps-15-9530-bsod-criticalprocessdied-caused-by-dellsupportass-supportassist-remediation-55160\/6a0010e052786a36cb345dcc?msockid=3935d95a0b5e6f0d3df8cfcc0a9a6ec4\" rel=\"nofollow noopener\" target=\"_blank\">rapportent<\/a> que les probl\u00e8mes ont commenc\u00e9 apr\u00e8s une mise \u00e0 jour de SupportAssist, ce qui corrobore cette th\u00e8se.   <\/p>\n<p>La solution est \u00e9vidente : les utilisateurs rencontrant le probl\u00e8me peuvent d\u00e9sinstaller l\u2019outil. Il est n\u00e9cessaire de supprimer le logiciel SupportAssist ainsi que tous les plug-ins associ\u00e9s. Les syst\u00e8mes devraient alors fonctionner \u00e0 nouveau de mani\u00e8re stable.  <\/p>\n<p>Probl\u00e8me r\u00e9cent<\/p>\n<p>Le probl\u00e8me semble tr\u00e8s r\u00e9cent : les premiers incidents datent de dimanche. Actuellement, plusieurs utilisateurs indiquent sur les forums de Dell qu\u2019ils y sont <a href=\"https:\/\/www.dell.com\/community\/en\/conversations\/xps\/xps-15-9530-bsod-criticalprocessdied-caused-by-dellsupportass-supportassist-remediation-55160\/6a0010e052786a36cb345dcc?msockid=3935d95a0b5e6f0d3df8cfcc0a9a6ec4\" rel=\"nofollow noopener\" target=\"_blank\">confront\u00e9s<\/a>. Une r\u00e9action officielle se fait attendre pour le moment, tout comme un correctif.  <\/p>\n<p>Les probl\u00e8mes sur les syst\u00e8mes Windows proviennent souvent, mais certainement pas toujours, des mises \u00e0 jour de Windows. Les fabricants de PC comme Dell causent \u00e9galement de temps \u00e0 autre des bugs ou des probl\u00e8mes de s\u00e9curit\u00e9. L\u2019ann\u00e9e derni\u00e8re encore, des <a href=\"https:\/\/itdaily.fr\/nouvelles\/securite\/millions-de-pc-menaces-par-vulnerabilite-logiciel-dell\/\" rel=\"nofollow noopener\" target=\"_blank\">chercheurs ont d\u00e9couvert une faille de s\u00e9curit\u00e9 critique dans un logiciel de Dell<\/a>.  <\/p>\n","protected":false},"excerpt":{"rendered":"Plusieurs PC de Dell Technologies planteraient fr\u00e9quemment avec un \u00e9cran bleu (BSOD) ou ne d\u00e9marreraient plus correctement. Un&hellip;\n","protected":false},"author":2,"featured_media":104445,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[70],"tags":[12,13,18,17,3113,73,71,75,72,76,74],"class_list":{"0":"post-104444","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sciences-et-technologies","8":"tag-be","9":"tag-be-fr","10":"tag-belgique","11":"tag-belgium","12":"tag-dell","13":"tag-science","14":"tag-science-and-technology","15":"tag-sciences","16":"tag-sciences-et-technologies","17":"tag-technologies","18":"tag-technology"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@be_fr\/116560905222830459","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/posts\/104444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/comments?post=104444"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/posts\/104444\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/media\/104445"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/media?parent=104444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/categories?post=104444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/be-fr\/wp-json\/wp\/v2\/tags?post=104444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}