Barclays has explained why
Kate Lally Content Editor
09:57, 30 Aug 2026
Barclays has explained (Image: hatman12 via Getty Images)
Barclays has informed its customers that their most recent balance might not be current, and has provided an explanation for this situation.
The banking giant confirmed its app is currently facing a “temporary issue”. Barclays, which serves millions of banking customers throughout the UK, stated: “If your balance hasn’t been updated and you’re seeing the ‘Last updated’ message under one or more of your accounts, this is because of a temporary issue with our system.
“Try logging in again after some time and it should update automatically. If you need to check your latest balance urgently, please use Online Banking or contact us.”
Barclays noted it will show the most up-to-date balance information available, although this might not reflect any recent transactions. “The rest of your app should work as normal.”
The Barclays app is available for download from the App Store or Google Play. You’ll require an Apple iPhone, iPad, or an Android mobile device, along with your debit card and PIN (if you hold a Barclays current account), and your mobile phone number.
If you hold a mortgage with Barclays you’ll also require a photo ID and your 10-digit mortgage account number, which will begin with a 9.