Manchester Airport has branded the report ‘misleading’ as it ‘ignores important context’Phoebe Jobling Property Writer and Neil Lancefield and Ian Jones, Press Association
06:07, 05 May 2026
Passengers have been warned that they ‘cannot book flights from Manchester Airport with any real confidence'(Image: William Lailey / SWNS)
A new report has named Manchester Airport as the worst in the UK for flight delays. Departures from the country’s third busiest airport were an average of 19-and-a-half minutes behind schedule in 2025, according to analysis of Civil Aviation Authority (CAA) data by the Press Association.
That was longer than all other UK airports despite representing a 30-second improvement from the previous year. It comes alongside a warning that passengers cannot book flights from Manchester Airport “with any real confidence”.
Other than Heathrow, Manchester is the UK’s only two-runway airport, and was visited by 32 million passengers last year. A 10-year £1.3 billion transformation was recently completed, which included modernising and doubling the size of Terminal 2 and closing Terminal 1. The scheme to revamp Terminal 3 is still ongoing.
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Rory Boland, editor of magazine Which? Travel, said the choice of airport “shouldn’t make or break your trip” but “too many holidays got off to a terrible start last year”.
“Manchester Airport has ranked last in our airport survey for four consecutive years and these new CAA figures validate why this is a particularly poor place to be stranded during delays,” Rory said.
“For passengers already wary of travel uncertainty, seeing such consistent underperformance makes it difficult to book with any real confidence.”
Flight delays are often caused by issues outside of the airport’s control, such as air traffic control (ATC) disruption and bad weather.
Manchester Airport said the report ‘ignores important context'(Image: Getty Images/Stock Image)
Hitting back at the report, a Manchester Airport spokesperson said: “This analysis of the Civil Aviation Authority’s data is misleading as it ignores important context – context which is directly referenced by the CAA in the notes accompanying the research and in the research itself.
“Punctuality is affected by factors that are outside of an airport’s control. The two most significant factors contributing to delays in the last year have been industrial action affecting air traffic control in Europe, and the weather.
“These were exacerbated by airspace restrictions above conflict zones meaning airports with significant long-haul networks, like Manchester, were more significantly affected than others.
“As an industry we are working collectively to achieve the best possible on-time departure rates, while protecting flight schedules and avoiding the need for cancellations.”
Birmingham Airport had the second poorest flight punctuality last year, with an average delay of 18 minutes and 42 seconds. In third place was Bournemouth Airport (17 minutes and 18 seconds).
The average delay for departures last year was 14 minutes and 54 seconds, down from 18 minutes and 24 seconds in 2024.
A spokesman for Bournemouth Airport said the reason for delays are outside its control “in the majority of cases”, and it is “one of the UK’s top-ranked regional airports for passenger satisfaction”. Birmingham Airport did not respond to a request for a comment.
Meanwhile, Liverpool John Lennon Airport, less than 30 miles from Manchester airport, had the most punctual flights, with an average delay of just nine minutes and 24 seconds.
Liverpool John Lennon Airport was ranked as the most punctual (Image: Colin Lane/Liverpool Echo)
The analysis took into account scheduled and chartered departures from the 23 commercial UK airports with at least 1,000 outbound flights last year. Cancellations were not included.
Depending on the distance of the route and length of delay, passengers booked on delayed flights from UK airports are entitled to assistance such as a reasonable amount of food and drink, a means to communicate and overnight accommodation if required.
Airlines often fail to provide this during major disruption as they are overwhelmed by requests. Passengers may also be able to claim compensation of up to £520 from the airline if the reason for the delay is deemed within its control, which could be a fault with the aircraft or pilot sickness.
ATC issues are considered to be an “extraordinary circumstance”, meaning affected passengers are not entitled to payouts.
Anna Bowles, head of consumer at the CAA, urged the aviation industry to be “focused on delivering punctual and reliable journeys for passengers wherever possible” as she warned that delays have a “real impact for people heading off on holidays”.
She added: “When disruption occurs, how the industry responds really matters. Passengers should be kept informed and given the care and support they are entitled to.”
A spokesperson for trade body AirportsUK said passengers are “benefitting from improvements in the service they receive”, and delays in 2025 were “down significantly on the previous year”.