Lloyds Expands Agentic AI Capability: End of the Contact Centre Agent?
Lloyds Banking Group is recruiting for almost 300 agentic AI-related roles and offering one of the first Level…
RingCentral adds RCS, AI & Teams tools for business
RingCentral has introduced new messaging, calling and AI features for business customer communications, including branded messaging through RCS,…
Crescendo expands into UK & Europe after rapid growth
Crescendo has expanded into the UK and Europe following growth to more than USD $100 million in annual…