HSBC UK & Visa test AI shopping with live payments
KAREN JOY BACUDO Finance Editor HSBC UK is working with Visa on AI-powered shopping services for cardholders, including…
Halifax to be rebranded as Lloyds by banking group
KAREN JOY BACUDO Finance Editor Lloyds Banking Group will rebrand Halifax as Lloyds. Bank of Scotland will remain…
NatWest launches AI ethics accreditation for all staff
KAREN JOY BACUDO Finance Editor NatWest has launched a bank-wide accreditation in AI and data ethics for staff,…
Lloyds to create 1,000 AI roles as agentic use grows
KAREN JOY BACUDO Finance Editor Lloyds Banking Group plans to create more than 1,000 artificial intelligence roles as…
HSBC & Google Cloud expand AI across bank operations
HSBC and Google Cloud have agreed on a multi-year partnership to deploy artificial intelligence across the bank’s global…
UK firms boost cyber & AI spending, Barclays survey
UK businesses are increasing spending on cybersecurity and artificial intelligence, with cyber, cloud, and AI accounting for 44%…
Young adults hit hardest by mobile app barriers in UK
SOFIAH NICHOLE SALIVIO News Editor Accessiway has published UK research showing that 64% of smartphone users encounter barriers…
UK consumers screen calls amid contact centre trust gap
MaxContact has published research showing that UK consumers are increasingly screening calls from unknown numbers and ignoring legitimate…
UK shoppers step in as retail crime rises in stores
One in three UK shoppers have stepped in to help store staff during incidents of retail crime, according…
UK chief executives boost M&A as AI drives dealmaking rise
UK chief executives are increasing merger and acquisition activity to support AI transformation, according to EY-Parthenon, with 87%…
Q-commerce pushes UK shoppers to demand price parity
JOSEPH GABRIEL LAGONSIN News Editor Pricer has published UK research on how q-commerce is changing grocery shoppers’ expectations…
UK consumers use AI widely but trust lags, EY finds
EY research shows 74% of UK consumers have used artificial intelligence in the past six months, even as…