National Grid is offering Cape Ann residents a chance Tuesday to connect one-on-one with customer advocates in Gloucester.<\/p>\n
The customer assistance event will be Tuesday, June 2, from 10 a.m. to 1:30 p.m. at Action Inc., 180 Main St.<\/p>\n
National Grid\u2019s program experts will help Cape Ann customers by providing tools to track and better understand their energy use during the high-heat months, when increased usage can drive up electricity costs. They can also offer solutions to help eligible customers with high bills.<\/p>\n
\u201cFrom cooling tips to billing help, our teams are taking a proactive approach to ensure that our customers have the support they need to stay cool and to keep costs down throughout the summer season,\u201d said Bill Malee, National Grid\u2019s chief customer officer.<\/p>\n
These tips can help residents save on energy costs throughout the hot summer:<\/p>\n
\u2014 Adjust thermostats. Setting a thermostat to a higher, reasonable temperature while at home and adjusting it even higher when away from home can save energy. Lowering the thermostat below the desired setting will not cool a home faster and may result in unnecessary energy use.<\/p>\n
\u2014 Run fans with air conditioning. Oscillating or box fans near air conditioning vents can improve cold air flow throughout a room.<\/p>\n
\u2014 Close window coverings. Ambient sunlight can heat a room.<\/p>\n
\u2014 Charge electric vehicles overnight. This can earn customers off-peak charging rewards and reduce stress on the grid.<\/p>\n