{"id":55798,"date":"2026-06-04T05:15:53","date_gmt":"2026-06-04T05:15:53","guid":{"rendered":"https:\/\/www.europesays.com\/britain\/55798\/"},"modified":"2026-06-04T05:15:53","modified_gmt":"2026-06-04T05:15:53","slug":"lsegs-journey-from-regulation-to-revenue-through-data","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/britain\/55798\/","title":{"rendered":"LSEG\u2019s journey from regulation to revenue through data"},"content":{"rendered":"<p>While many banks use the London Stock Exchange Group\u2019s real time market information, few are aware of the scale of the transformation process the group has embarked on over the past half decade.<\/p>\n<p>The London Stock Exchange is one of the world\u2019s oldest exchanges, becoming today\u2019s LSEG when it merged with Milan\u2019s Borsa Italiana in 2007.<\/p>\n<p>More recently, it has shifted its data strategy from a compliance-only initiative to something more commercially driven \u2014 a change it describes as moving from a \u201cdefensive\u201d practice to an \u201coffensive\u201d approach.<\/p>\n<p>Operating in more than 60 countries, LSEG employs over 26,000 people globally. Debbie Lawrence, LSEG\u2019s group head of data strategy and management, and David Thomas, the group\u2019s head of data trust, data &amp; analytics &amp; commercial data, have been at the heart of the group\u2019s data lineage journey since it began, tracking data from origin to consumption.<\/p>\n<p>It started in 2021 with a syndication of the stock exchange\u2019s approach and strategy that year. LSEG brought data management firm Solidatus on board in 2022, with the process beginning in earnest the following year with the start of the group\u2019s dataset and lineage mapping process.<\/p>\n<p>LSEG should complete most of its early plans \u2014 the initial mapping of its 1400 datasets \u2014 by mid-2026, with ongoing maintenance thereafter.<\/p>\n<p>\u201cWe started this journey probably looking down the barrel of increasing data regulation around the world,\u201d Lawrence said, with LSEG now aspiring to be \u201cmarket leading\u201d in data governance.<\/p>\n<p>Career history: Debbie Lawrence<\/p>\n<p>2020-present: Group head, data strategy &amp; management, LSEG<\/p>\n<p>2018: Global head of data management and strategy, Refinitiv<\/p>\n<p>2012: Head of investment management product and content, Thomson Reuters<\/p>\n<p>2010: VP, head of fundamentals content operations, Thomson Reuters<\/p>\n<p>2008: Head of client services, MFT, a Fidelity International Company<\/p>\n<p>Thomas, formerly a data executive with Barclays and HSBC, immediately asked questions around tooling, lineage and data dictionaries when he joined LSEG in 2021.\u00a0<\/p>\n<p>At the time, Lawrence recalled thinking \u201cwe\u2019ve been a data company for 150 years\u2009.\u2009.\u2009.\u2009we\u2019ve got all of this\u201d. But the need to invest and the work required quickly became clear, she said.<\/p>\n<p>LSEG is working to shift its approach to data the \u201cdefensive\u201d \u2014 designed to fend off regulation \u2014 to the offensive, Thomas said.<\/p>\n<p>\u201cWe\u2019re a commercial data organisation, so [our approach looks at] how we align with that, and turn data governance and things that come alongside that \u2014 like the cataloguing capability and offering metadata services to our customers \u2014 to be a far more offensive use, and really trying to align that with our commercial offerings,\u201d he explained.<\/p>\n<p>Solidatus is a \u201csmart offering\u201d for that, with its visualisation capability instrumental in proving to people that data lineage can be done, Thomas said.<\/p>\n<p>David Thomas<\/p>\n<p>2021-present: Head of data trust, data &amp; analytics &amp; LSEG commercial data, LSEG<\/p>\n<p>2018: Global head of data management &amp; Emea CDO, HSBC<\/p>\n<p>2017: Regulatory CDO &amp; Emea, UK &amp; Menat CDO, HSBC<\/p>\n<p>2014: Global head of ClientHub, HSBC<\/p>\n<p>2010: Global head of client data, Barclays<\/p>\n<p>2006: Director, global head of client data, ABN AMRO<\/p>\n<p>2000: Project manager, UBS<\/p>\n<p>HSBC, Goldman Sachs and BNY are among some of the banks that also use the tooling, with the latter currently infusing data practices \u201c<a href=\"https:\/\/www.thebanker.com\/content\/d27a9519-b2a7-4760-9918-1585cb04f242\" rel=\"nofollow noopener\" target=\"_blank\">at the core of how the bank does business\u201d<\/a>.<\/p>\n<p>A \u2018catalyst\u2019 for better data management<\/p>\n<p>The <a href=\"https:\/\/www.thebanker.com\/content\/15375e25-2c05-5bc1-a55a-4df9324e1c99\" rel=\"nofollow noopener\" target=\"_blank\">EU\u2019s Digital Operational Resilience Act<\/a> was the \u201ctrigger point\u201d for data lineage at LSEG.<\/p>\n<p>\u201cIt was the catalyst for us to get the momentum and the support from the senior leadership team, because this is a multiyear journey, and often those are the hardest ones to get everybody in line behind,\u201d Lawrence said.<\/p>\n<p>Known as Dora, the rules came into effect in January and aim to strengthen firms\u2019 IT security.<\/p>\n<p>Without a lineage tool, LSEG would be \u201cflying a little bit blind\u201d, Lawrence added. \u201cI\u2019m not entirely sure how we survived up until this point.\u201d<\/p>\n<p>\u201cThe technology has moved on, and the expectations of the market and the regulators is so much bigger now that you just simply have to have these tools,\u201d she said, noting that for Dora, it\u2019s \u201cincredibly important.\u201d<\/p>\n<p>Dora has spurred LSEG\u2019s customers to demand information relevant to the regulation, as well as for pending artificial intelligence acts that \u201cwe all anticipate coming in\u201d, Thomas said, describing such conversations as typically focusing on \u201cproactive offensive opportunities within the data space\u201d.<\/p>\n<p>Industry is upping data management<\/p>\n<p>The industry has been trying to \u201csolve\u201d for data lineage for many years, Lawrence said. \u201cSometimes the technology suddenly just all comes together. But it does take investment\u2009.\u2009.\u2009.\u2009it\u2019s not just writing a cheque and suddenly it all appears.\u201d<\/p>\n<p>Many of LSEG\u2019s clients want to understand and learn from the group\u2019s approach. \u201cWe\u2019re all on the same journey, whether you\u2019re a data vendor or a large investment bank or a large asset manager, everybody\u2019s on the same journey as it relates to data,\u201d Lawrence said.<\/p>\n<p>One of the biggest challenges for banks is the scale of the work and the investment required, Thomas said.\u00a0<\/p>\n<p>\u201cThere\u2019s a reason [no one has tackled data lineage]. It\u2019s bloody difficult to get right.\u201d<\/p>\n<p class=\"author\">David Thomas<\/p>\n<p>\u201cI\u2019ve been at probably seven different institutions working in the data space. Nobody\u2019s ever done this, and even some of the traditional players \u2014 probably on the banking side, who\u2019ve invested more than most in the last 15 years \u2014 have never attacked lineage,\u201d Thomas said.<\/p>\n<p>\u201cThere\u2019s a reason for that. It\u2019s bloody difficult to get right, and even when you do get it right, you then have to maintain the data,\u201d he added.<\/p>\n<p>Banks have lagged on data lineage in part because there hasn\u2019t been the \u201cultimate driver\u201d to do so, until Dora mandated it and such requirements were compounded by AI.<\/p>\n<p>The Basel Committee\u2019s BCBS 239 principles for effective risk data aggregation and risk reporting have long placed requirements on banks, but many firms are still \u201cplaying catch-up\u201d on data element aspects.<\/p>\n<p>\u201cObviously, Dora is only\u2009.\u2009.\u2009.\u2009three years old, so most [firms] are probably in a similar position, and started addressing it probably three years ago at the earliest,\u201d Thomas said.<\/p>\n<p>Significant legacy estate also poses challenges, which LSEG faces like many of its incumbent banking peers. Its UK counterparts alone could collectively spend <a href=\"https:\/\/www.thebanker.com\/content\/f3b2afa4-2c79-4d26-9cc4-00c5b9b970b1\" rel=\"nofollow noopener\" target=\"_blank\">\u00a33.3bn<\/a> on maintaining their legacy systems next year.<\/p>\n<p>\u201cThe problem that we have \u2014 and we\u2019re far from unique in that sense, the bigger banks that I\u2019ve worked at will have exactly the same problem \u2014 is that there\u2019s still quite a lot of legacy estate,\u201d Thomas said.\u00a0<\/p>\n<p>\u201cSo it\u2019s not just the tool, it\u2019s how it connects to different databases of different types, and in some cases lots of different ages,\u201d Thomas said, with LSEG currently tackling challenges with its mainframe capability.<\/p>\n<p>Based on banks which have shared information with LSEG, Thomas says many have \u201ctried before and failed\u201d, partly down to lack of support and investment, as well as the lack of tooling.\u00a0<\/p>\n<p>The sheer work required is why some chief data officers have \u201cshied away\u201d previously, he added. <\/p>\n<p>\u201cIt\u2019s difficult, requires a huge amount of effort, and people haven\u2019t deemed it necessary,\u201d Thomas said. \u201cNow it is necessary. We\u2019re looking for ways of speeding that up and ensuring that the data is maintained on a regular basis rather than becoming stale, which is also a traditional problem.\u201d<\/p>\n<p>Reducing risk <\/p>\n<p>The funding required for data lineage tools is \u201cnot overly significant\u201d, Thomas said.\u00a0Instead, a lot of LSEG\u2019s investment is funnelled to workforce education and culture change.<\/p>\n<p>\u201cThe cultural investment is just as important as the actual cost and spend from a budgetary perspective, and that clearly necessitates fairly senior level investment,\u201d Thomas said.<\/p>\n<p>Without senior leadership buy-in, firms will probably face challenges even with significant financial investment thrown at the problem, he added.<\/p>\n<p>Internally, and increasingly so over the past few years, the biggest metric LSEG has evidenced as part of its data shift is risk, Lawrence said, where the group\u2019s risk tolerance is unsurprisingly akin to banks\u2019 \u2014 low.<\/p>\n<p>Since 2023, the team has been working to evidence how it is reducing key risk indicators to LSEG\u2019s leadership team, the risk committee and the board around risk reduction.<\/p>\n<p>As LSEG progresses on its data journey, Lawrence looks to see improvements across other areas such as the human cost of data validation and quality checking. \u201cWe haven\u2019t quite finished the project to be able to point to any of those, but the biggest one has been the risk aspect,\u201d she said.<\/p>\n<p>Thomas anticipates revenue growth as the stock exchange group exposes more of its data sets to its consumers. \u201cTherefore, you can expect a realistic uptick in the amount of data that we sell,\u201d he said.<\/p>\n<p>\u201cIt might not be a direct revenue number that we can put our fingers on, but we\u2019re definitely contributing to that level of proactive use of data in the commercial space.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"While many banks use the London Stock Exchange Group\u2019s real time market information, few are aware of the&hellip;\n","protected":false},"author":2,"featured_media":55799,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[21266],"tags":[9581,11151,9119,27398],"class_list":["post-55798","post","type-post","status-publish","format-standard","has-post-thumbnail","category-london-stock-exchange-group","tag-london-stock-exchange-group","tag-lseg","tag-operations","tag-tech-vision"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@UnitedKingdom\/116690143238314723","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts\/55798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/comments?post=55798"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/posts\/55798\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/media\/55799"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/media?parent=55798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/categories?post=55798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/britain\/wp-json\/wp\/v2\/tags?post=55798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}